The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... See more
Company replied
Unit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... See more
Company replied
Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
Company replied
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more
Company replied
Got a clearance bed fantastic price and fantastic customer service But clearance purchase should be treated same as a regular clearance Using their delivery means but no you can't have a clear... See more
Written by the company
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lads that work in the shop were so helpful and very patient 😀
I was also glad they left us to browse but were happy to help if and when we needed it
Great prices too
Great friendly staff, we had to change our order as we realised we had ordered different size mattress and bed but it was no trouble at all.
Staff knowledgeable and helpful both instore and delivery
Staff were very helpful in giving advice on options of mattresses available.
The gentleman who took my order, was very informative, and helpful, without being "pushy" and helped me make the right choice of furniture and bed, using the machine to help choose the right mattress for me, I was very happy with my shopping experience in store
We went in just to look and the staff were amazing not pushy at all, when we decided to buy the staff were amazing and very helpful
The guy Rob was bery helpful and knew alot about the beds.
Very professional and informative.
Sales advisor was not pushy.
Left to browse at our leisure in the knowledge the sales advisor was there when needed.
Was very detailed and knowledgeable about all the products.
Would highly recommend.
Great experience at Bensons For Beds Doncaster store. We came on 1st March 2024 and purchased 2 beds and 2 mattresses. No pressure sales, very helpful lady (and gent who was there when we arrived, but had to leave to collect his grandchild). We purchased exactly what we wanted with very useful advice from staff. Brilliant discounts too. Would highly recommend and thank you!
Very friendly and helpful staff they not only answered our endless questions but put forward ideas we had not thought about .
The showroom was well fitted with plenty of examples for us to try out before making our decision
The assistant that served us was very helpful. She was very friendly professional and made our experience stressful and smooth.
I am Peter’s Son in Law and I am doing this review on behalf of him because he is of quite senior years and has no internet. We took him to Bensons and experienced first hand the excellent, helpful and personal assistance that Peter received.
Thank you so much
Friendly and helpful staff, good choice of products. Excellent customer services staff.
Every member of the team at Bensons, from the staff in the store to the delivery team were extremely helpful.
The staff is really friendly and helpful. The beds is good quality.
The staff were knowledgeable and efficient and nothing was too much. Very friendly and accommodating. Large selection of the type of mattress we were looking for.
Staff really polite, helpful and friendly found the store very clean and tidy would shop there again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.