The whole process was so easy and you were informed at all stages, up until delivery of the bed. The member of staff Lee ( Doncaster)was honest and informative throughout and was not a pushy salespers... See more
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Location
Switch locationUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
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Plenty communication, did what they said they would and on time . Respected my husband being in bed on nights so were as quiet as possible great service x
Company replied
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... See more
Company replied
Got a clearance bed fantastic price and fantastic customer service But clearance purchase should be treated same as a regular clearance Using their delivery means but no you can't have a clear... See more
Company details
About Bensons For Beds - Doncaster706
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, United Kingdom
- 1302789386
4.9
Excellent
256 reviews
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Great experience
Great experience from walking in the shop to getting the bed delivered.
All the people we interacted with were friendly and polite, there was no pressure on products, they gave advice and information giving you time to consider the product and information to be able to make your choice.
The delivery service was excellent
4 May 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
We're so pleased to hear you had a great experience from start to finish! It's wonderful that our team provided helpful advice without pressure, and that the delivery service was excellent. Thank you for your positive feedback!
Team Bensons
Very good buying experience
Very good buying experience, Gail was very helpful and explained the differences between mattresses.
27 May 2026
Reply from Bensons For Beds - Doncaster706
We're so pleased our team provided a very good buying experience and explained mattress differences clearly. Thank you!
Team Bensons
Perfect 👌🏼
Got exactly what we wanted for a great price. Perfect experience, Amanda was friendly knowledgeable and allowed us plenty of time to try numerous different options before settling on the right bed for us.
27 May 2026
Reply from Bensons For Beds - Doncaster706
We're delighted to hear you found exactly what you wanted at a great price! It's wonderful that our colleague was friendly and knowledgeable, allowing you plenty of time to choose the perfect bed.
Team Bensons
Reply from Bensons For Beds - Doncaster706
We appreciate your feedback! We're so glad to hear the delivery and quality were great.
Team Bensons - Jess
Helpful sales assistant
Helpful sales assistant. Not pushy, but attentive and understanding.
8 May 2026
Reply from Bensons For Beds - Doncaster706
Thank you for the lovely feedback! 😊 We’re really glad the sales assistant struck the perfect balance—helpful, attentive, and understanding without any pressure. That’s exactly the experience we aim to provide! ⭐
2nd time purchasing from bensons
2nd time purchasing from bensons, first class customer service again from Dale at the Doncaster branch friendly knowledgeable advice to help my son pick out a new bed, very good correspondence after placing my order and then excellent service from the delivery team, very happy thankyou 👍😀
4 May 2026
Reply from Bensons For Beds - Doncaster706
We're happy to hear about the first-class customer service you received at the Doncaster branch! It's great that our advice helped your son pick out a new bed and that the delivery was excellent. Thank you!
Team Bensons
2nd time purchasing a bed from this…
2nd time purchasing a bed from this store, nice relaxed atmosphere and excellent customer service from Dale, so friendly and knowledgeable, helped my son try out different mattresses and choose his new bed, I highly recommend thankyou
6 April 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
Thank you! 😊 We’re so pleased you chose us again and enjoyed the relaxed atmosphere. Dale will be delighted to hear how helpful he was in finding the perfect bed for your son. Thanks so much for the recommendation and enjoy the new bed,
Megan | Customer Care Specialist🛌
The delivery service was amazing
The delivery service was amazing ; I was kept up to date as to timings and the team were quick, careful and efficient in delivering the goods to the correct room.
15 April 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
Thank you for your feedback. We’re delighted to hear that the delivery service was amazing, that you were kept well informed about timings, and that the team delivered everything quickly, carefully, and efficiently to the correct room.
Thank you for your positive review – Lauryn at Customer Care 💜
The service I received from Dale was…
The service I received from Dale was more than exceptional. I was very happy with how he took the time to explain everything step by step.
2 April 2026
Reply from Bensons For Beds - Doncaster706
Florence Tsuro,
We're so glad to hear that you received exceptional service! It's great to know that our team member took the time to explain everything step by step for you.
Team Bensons - Jessica
Dale was very helpful and gave us all…
Dale was very helpful and gave us all the best information
6 April 2026
Reply from Bensons For Beds - Doncaster706
We’re pleased to hear that Dale was able to provide helpful support and ensure you had all the information you needed. Thank you for sharing your feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
Very friendly and helpful
Very attentive staff members, always around to help and provide you with amazing customer service to help us find exactly what we were looking for.
1 April 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your lovely feedback! 😊 We’re so pleased to hear our attentive team were always on hand to help and provided amazing customer service to find exactly what you were looking for. We really appreciate you sharing your experience,
Megan | Customer Care Specialist!
The salesman was very helpful and…
The salesman was very helpful and really took his time in giving us good advice on what would be the right mattress for us.
2 April 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your feedback! 😊 We’re really pleased to hear the salesperson took the time to give you thoughtful, helpful advice and supported you in choosing the right mattress. That kind of care makes all the difference—thank you for sharing!
Megan | Customer Care Specialist⭐
My new bed was delivered to my house…
My new bed was delivered to my house last Friday, and I’m very pleased with it. We’ve been sleeping on it for a few nights now, and it’s extremely soft and comfortable. The medium mattress suits us much better than an extra firm one.
The delivery team was very friendly and helpful throughout the process, making the experience smooth and stress-free.
The assembly service was also excellent. The team worked efficiently, ensured everything was properly set up, and left the area clean and tidy.
Overall, I had a very positive experience with Bensons for Beds. From delivery to assembly and product quality, everything met my expectations. I would happily recommend them to others and would consider purchasing from them again in the future.
20 March 2026
Reply from Bensons For Beds - Doncaster706
Thanks for the amazing review! So glad you’re loving your new bed — soft, comfy, and sleep‑approved! Big shout‑out to our delivery and assembly teams for making everything smooth and stress‑free. Enjoy every dreamy night,
Megan at Customer Care💜
Fantastic service from start to finish
Fantastic service from start to finish, Bensons for Beds was absolutely brilliant. Thank you.
2 March 2026
Unprompted review
Reply from Bensons For Beds - Doncaster706
Thank you so much Kim! We’re thrilled to hear you received fantastic service from start to finish. It’s wonderful to know Bensons for Beds made the whole experience brilliant for you. We really appreciate your kind words,
Megan at Customer Care!🛏️✨
The sale person (Manager) was good at…
The sale person (Manager) was good at his job and was so knowledgeable about the products. Well worth a visits, did not feel pressured into buying.
9 March 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your lovely feedback!
I’m really glad to hear that the manager was knowledgeable, helpful, and made your visit worthwhile — and even better that you never felt pressured into buying. That’s exactly the experience we aim to give,
Megan at Customer Care🌟
Great service at Bensons from Dale
Great service from the Salesman Dale, he gave great advice and explained fully all options. Top bloke
9 March 2026
Reply from Bensons For Beds - Doncaster706
Thank you so much for your fantastic review! We’re delighted to hear Dale provided great service, clear advice, and took the time to explain all the options. He’ll be so pleased to hear your kind words,
Megan at Customer Care!
Showroom sleep expert Rob was great
Showroom sleep expert Rob was great. He showed us a variety of different beds - which we tested at length.
A positive experience all round with multiple emails throughout the process, including a phone call half an hour before delivery.
4 March 2026
Reply from Bensons For Beds - Doncaster706
Mr/Mrs Johnson,
We're glad you enjoyed your experience and found the assistance helpful during your showroom visit. We appreciate you mentioning the communication throughout the process. Thank you for your positive feedback!
Stewart - Team Bensons
No trouble at all
The staff where very helpful and friendly and nothing was too much trouble to explain to you.
26 February 2026
Reply from Bensons For Beds - Doncaster706
Mr/Mrs Bailey,
We appreciate your feedback! We're so glad to hear that our staff were helpful and friendly, and that they took the time to explain everything to you.
Team Bensons
Great experience
The purchase was a non pressurised sale with advice given when requested the delivery was given a 2 hour window which was met perfect would recommend
21 February 2026
Reply from Bensons For Beds - Doncaster706
Thank you for your great review David! 😊 We’re so pleased to hear your purchase was relaxed and pressure‑free, with advice offered only when you needed it. It’s also wonderful that your delivery arrived perfectly within the 2‑hour window. We truly appreciate your recommendation,
Megan at Customer Care
Reply from Bensons For Beds - Doncaster706
Hey Diana,
We're happy to hear that you had such a positive experience. Thank you for your feedback; we appreciate it very much.
Megan at Customer Care
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