1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept infor... See more
Company replied
Location
Switch locationUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
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See what reviewers are saying
Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... See more
Company replied
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... See more
Company replied
We had the pleasure of being advised and helped by Amanpreet when looking for a king size divan bed, mattress and headboard. Her knowledge and expert advice helped in our decision to purchase exact... See more
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Company details
About Bensons For Beds - Derby Meteor332
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, United Kingdom
- 1332835400
4.8
Excellent
456 reviews
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Excellent service friendly staff
Excellent service friendly staff. Very happy with bed base.
1 October 2026
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our friendly staff and that you're happy with your bed base. Your satisfaction is our priority, and we look forward to serving you again!
1st class service from the staff in the…
1st class service from the staff in the shop very informative and helpful i never realised what we were missing. Nothing was too much trouble and no pressure to buy. We did purchase and waa kept informed on the making delivery date waa given on purchase and a 3hr slot which is really better than just anytime. Delivery guys were very nice indeed they took the bed upstairs with care brilliantly.
28 September 2026
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
Hi Gill Bloor, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Great customer service and also very…
Great customer service and also very friendly and efficient from the sales person in the shop to the delivery drivers
24 September 2026
Reply from Bensons For Beds - Derby Meteor332
Hi Mr Nicholson thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Welcoming staff and helpful also very…
Welcoming staff and helpful also very informative
21 September 2026
Reply from Bensons For Beds - Derby Meteor332
Hi Mrs Short, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Positive all round
Bought from Bensons in Derby. Very helpful and friendly assistant. Good price. Quick delivery, carried out as promised. Oh, and a nice bed too. What's not to like?
14 September 2026
Reply from Bensons For Beds - Derby Meteor332
Hi Robert Mee thank you for sharing your experience with us, we are so glad you are happy with your new purchase.
Very good salesman who helped us to…
Very good salesman who helped us to find the product that suited us
16 September 2026
Reply from Bensons For Beds - Derby Meteor332
Hi Mr Lamb Thank you for leaving such lovely feedback.
Attitude of staff
14 September 2026
Reply from Bensons For Beds - Derby Meteor332
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience. Team Bensons.
Reply from Bensons For Beds - Derby Meteor332
Thank you for your kind words! We are so pleased to hear that our Aman was friendly and helpful. We truly appreciate your positive feedback!
Team Bensons
Reply from Bensons For Beds - Derby Meteor332
Hi Mrs J Simmons, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.
The salesman was very informative and…
The salesman was very informative and friendly. I was dreading going but I enjoyed myself in the end and that’s something I thought I would ever say 🙄
8 September 2026
Reply from Bensons For Beds - Derby Meteor332
Hi Mr&Mrs Coldwell,
Thank you for your review! 😊
We're so pleased to hear that our salesman was informative, friendly, and helped make your visit enjoyable.
We particularly love the fact that you arrived dreading the experience and left having enjoyed yourself. That's one of the best compliments we could receive! 😄 We'll be sure to pass your kind words on to the team.
Thank you for choosing us, and we hope to see you again soon,
Megan | Customer Care Specialist
Excellent service from a member of…
Excellent service from a member of staff who found just what we were looking for.
2 September 2026
Reply from Bensons For Beds - Derby Meteor332
We're delighted to hear that our team provided excellent service and helped you find exactly what you were looking for! It's wonderful to know that their knowledge and support made your shopping experience a positive one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Really pleased with Bensons for beds…
Really pleased with Bensons for beds delivery team.
We had a phone call to say that they were on their way.
They were polite and helpful and left my bedroom spotless.
All packaging was removed.
Very pleased with the service.
Highly appreciated and would recommend.
2 September 2026
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
Hi Lorraine King, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Extremely informative
Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them soon. Highly recommended.
29 August 2026
Reply from Bensons For Beds - Derby Meteor332
Hello Helen,
Thank you for your wonderful review! 😊 We're delighted to hear our team was friendly and informative, and we'll be sure to pass your kind words on to Dhruv Joshi. It's great to know he helped make your experience a positive one. We hope your new mattress brings you many restful nights, and we look forward to helping you choose those pillows soon! Thank you for the recommendation,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Derby Meteor332
Hi Sue Groves Thank you for leaving such lovely feedback.
Great customer service
Knowledgeable staff no sales pitch, listened to what we wanted and helped find it.
19 August 2026
Reply from Bensons For Beds - Derby Meteor332
We're so pleased to hear that our team was knowledgeable and listened to your needs without any sales pressure. Thank you for sharing your positive experience!
Team Bensons
The lady at the Derby branch is amazing
The (South African) lady at the Derby branch (meteor centre) was very kind and helpful. She also kept the store open an additional 15 minutes for my wife to show up and choose the mattress. She gave us a wide choice, helped us choose wisely. The best £2000 we have spent.
20 July 2026
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
We're so pleased to hear about your wonderful experience at our Derby branch! It's fantastic that our team member provided such kind and helpful service, even extending store hours to ensure you found the perfect mattress. We're delighted you're happy with your choice!
Team Bensons
I was struggling online to do my order…
I was struggling online to do my order so I thought I would go into the derby store where I was met by an older woman who did not want to entertain anything I asked from her or help with my enquiry if it wasn't for Jessica who I emailed I would never choose bensons for my mattress the woman in the store had an awfull attitude and was no help what so ever , I also work for bensons and would never treat my customers they way she did .
11 August 2026
Unprompted review
Reply from Bensons For Beds - Derby Meteor332
We are truly sorry to hear about your disappointing experience at our store. This is certainly not the level of service we aim to provide, and we understand your frustration. We are happy to hear you got the answers you needed from Jessica.
Thank you for your review - Lauryn at Customer Care.
Great staff Great service Great Matress.
The Salesperson was very knowledgeable and she guided us around the store to just what we wanted.
I received multiple emails during the time from order to delivery.
The delivery went well with the delivery team recycling the old matress and carrying the new matress through our home to the bedroom without damaging anything.
10 August 2026
Reply from Bensons For Beds - Derby Meteor332
Hello Andy,
Thank you for your fantastic feedback! 😊 We're delighted to hear that our salesperson was so knowledgeable and able to guide you to exactly what you were looking for. It's also great to know that our updates kept you informed throughout the journey from order to delivery.
Looking forward to welcoming you back in the future,
Megan | Customer Care Specialist
Fantastic service in the shop
Fantastic service in the shop, delivery and assembly, would recommend to family and friends. thankyou.
7 August 2026
Reply from Bensons For Beds - Derby Meteor332
Thank you for your kind feedback! We're delighted to hear that you received fantastic service in-store, as well as with your delivery and assembly. It means so much to know you'd recommend us to your family and friends. Enjoy your new purchase, and thank you for choosing us!
Thank you for your positive review - Lauryn at Customer Care 💜
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