Charmain and colleagues at Craigleith extremely helpful. No high pressure sales techniques or sales drivel as in certain other bed stores. Short lead time and choice of delivery date. Delivery during... See more
Company replied
Location
Switch locationUnits 7 A & B, Craigleith Retail Park, EH4 2LN South Groathill Avenue, Edinburgh, GB
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Really happy we chose Bensons for Beds! From the initial buying experience through to delivery and assembly, everything was fantastic. Callan was incredibly helpful in finding the right bed frame... See more
Company replied
Josh was friendly, professional, and knowledgeable throughout our visit. He took the time to answer our questions without any pressure and made the whole experience pleasant and straightforward. We al... See more
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Friendly and helpful. Only issue was having visited and got quote from Edinburgh blackhall branch then returned to order Monday evening I found beach closed early (7pm) when opening stated till 8pm an... See more
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Company details
About Bensons For Beds - Craigleith
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Units 7 A & B, Craigleith Retail Park, EH4 2LN, South Groathill Avenue, Edinburgh, United Kingdom
4.9
Excellent
109 reviews
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Excellent local service
Phoned Edinburgh store on 16th Dec and had sofa bed delivered on the 23rd! Great service from store and Delivery team, sofa bed given the thumbs up by visiting family!
16 December 2024
Reply from Bensons For Beds - Craigleith
We're happy to hear that you received your sofa bed so quickly! It's great to know that our team provided excellent service and your family approves of the sofa bed. Thanks for your feedback, Megan at Customer Care
Guided me through the various options…
Guided me through the various options to find a suitable mattress for my posture,without pushing for a sale.
31 December 2024
Reply from Bensons For Beds - Craigleith
Thank you for your positive review – Lauryn at Customer Care 💜
I visited the Craigleith Bensons for…
I visited the Craigleith Bensons for Beds store today to make some amendments to my order, and I was fortunate to be assisted by Gabriel. His service was nothing short of exceptional. He was incredibly patient, attentive to my needs, and demonstrated outstanding knowledge and professionalism. Gabriel’s helpful and customer-focused approach, combined with his excellent sales skills, made the experience truly remarkable. I can’t recommend him highly enough—he truly exemplifies exceptional customer service!
27 December 2024
Unprompted review
Do not recommend
Staff were rude & the store was a mess with diet coke cans lying everywhere, the store manager peter wasn't helpful at all!
21 October 2024
Unprompted review
Reply from Bensons For Beds - Craigleith
Thank you for sharing your feedback. We’re sorry to hear about your experience and the condition of the store. Your comments have been passed to the relevant team, and we’ve taken steps to improve both customer service and store standards.
Thank you,
Megan at Customer Care
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