We had a really positive experience at Bensons for Beds in Cannock. Rachel, our sales assistant, was lovely from start to finish. She never once made us feel pressured and gave us plenty of space... See more
Company replied
Location
Switch locationUnit 10a Orbital Retail Park, Cannock, WS11 8XP Staffordshire, Cannock, GB
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Emma helped me chose my perfect bed. She was helpfu, attentive and knew the products inside out. She understood the support i needed for my health conditions and suggested options until i decided upon... See more
Company replied
The guy in the sales room, Luke, was knowledgeable of the products available and was able to advise us after listening to our needs. He was not pushy, as some salespersons can be, (had he have been,... See more
Company replied
Great support from sales staff helping me to find a good comfortable mattress match for me. Delivery was within one week and delivery was on time. I can’t fault my experience so far. I just hope the m... See more
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Company details
About Bensons For Beds - Cannock
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 10a Orbital Retail Park, Cannock, WS11 8XP, Staffordshire, Cannock, United Kingdom
4.7
Excellent
110 reviews
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Customer service advisor was very…
Customer service advisor was very helpful informing us on offers. Only negative don't agree with delivery charge when spending a large amount of money
5 January 2025
Reply from Bensons For Beds - Cannock
We're glad you found our advisor helpful with the offers. We appreciate your feedback regarding the delivery charge on larger orders and will consider this. Take care,
Megan at Customer Care
The staff were friendly and the store…
The staff were friendly and the store was presented well. The only thing I disliked was when we were approached when entering the store we stated we were just looking but was then followed asking us questions which I didn’t like, we were left alone after a while and was able to make a decision. However the staff were helpful and we proceeded to purchase a bed
2 January 2025
Reply from Bensons For Beds - Cannock
We're glad you found our staff friendly and the store well-presented. We're sorry that our initial approach wasn't to your liking. We appreciate your feedback and will use it to improve our customer service approach. We're happy you found our team helpful when purchasing your bed.
Take care,
Megan at Customer Care
Very impressed
Sue was friendly, informative and skilled in recognising my needs and guided my purchase very well indeed. There was an excellent selection of beds to choose from and I was pleasantly surprised at my final invoice.
17 December 2024
Unprompted review
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