Great service from start to finish Ben at Blyth store was fantastic- really knowledgeable and helpful Delivered on time and were kept informed throughout Delivery guys were professional , cour... See more
Company replied
Location
Switch locationUnit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
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The shop in Blyth was well laid out and the staff were very knowledgeable about their stock and the comparisons between the different manufacturers of the bed bases, mattresses, etc. More importan... See more
Company replied
We had a brilliant experience buying beds with Bensons for our first move in 43 years when we downsized from a semi to an apartment, but upsized from a double to a super king as our main bed and from... See more
Company replied
Davy was so helpful giving us guidance and even his tape measure and then leaving us to browse. He was super friendly, knowledgeable and approachable and we chose a great combination of bed base, matt... See more
Company details
About Bensons For Beds - Blyth
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, United Kingdom
- 1670351535
4.8
Excellent
227 reviews
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Great experience
Great experience, David was very helpful and knew exactly what he was talking about, I only ever use Bensons for beds.
13 April 2025
Reply from Bensons For Beds - Blyth
Thank you for your kind words! We take pride in providing excellent customer service and expert knowledge. We are honoured to be your go-to for all your bedding needs.
Great staff great deal
25 March 2025
Reply from Bensons For Beds - Blyth
We're happy to hear you had a great experience with our staff and got a fantastic deal! Thank you for your positive feedback; it means a lot to us. Take care, Megan at Customer Care
First class service from start to…
First class service from start to finish no pushy salesperson, allowed to make our own decision
18 March 2025
Reply from Bensons For Beds - Blyth
We're happy to hear that you felt respected and empowered to make your own decisions. Thank you for sharing your positive experience with us, Megan at Customer Care
Reply from Bensons For Beds - Blyth
We're happy to hear that our website was easy to use and that you found the ordering process simple. Thank you for your feedback, Megan at Customer Care
We were helped by Ben who was extremely…
We were helped by Ben who was extremely helpful, friendly and professional. He was patient and ensured that we had the time to consider that we had made the correct choice. He was knowledgeable about the different beds on offer and our own mattress which we were replacing.
25 February 2025
Reply from Bensons For Beds - Blyth
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received. It's great to know that you felt supported in making the right decision. Thank you for your feedback, Megan at Customer Care
Excellent service
20 February 2025
Reply from Bensons For Beds - Blyth
Thank you for your 5 star review Dawn! Your positive feedback is much appreciated. Take care, Megan at Customer Care
Very helpful staff listen to what I…
Very helpful staff listen to what I wanted .didn't feel pushed into buying anything. Ordered a lovely bed .
15 February 2025
Reply from Bensons For Beds - Blyth
We appreciate you taking the time to share your positive experience. We're happy to hear our staff listened to your needs and that you found a bed you love! Sleep well, Megan at Customer Care
Reply from Bensons For Beds - Blyth
We appreciate you sharing your positive experience! We are glad our advice was helpful to you, Megan at Customer Care
Really friendly and helpful advice
Really friendly and helpful advice. No hard sales pitch! Was given various options and no pressure to buy - first class - thanks Ben for your advice!
8 February 2025
Unprompted review
Reply from Bensons For Beds - Blyth
We are so glad to hear you found our advice friendly and helpful! It's great to know you appreciated the options and no pressure environment. Thank you for your feedback, Megan at Customer Care
Excellent
Everything has been great from start to finish . Plenty of communication and reminders . had a call from the delivery team night before to confirm if it was ok to deliver .The tracking feature was really handy on my phone , can't fault anything .The delivery team were great ,they were very pleasant and friendly . They took all the packaging away and my old bed . I love my new bed , had the best sleep that I have had in ages .
31 January 2025
Unprompted review
Reply from Bensons For Beds - Blyth
We're happy to hear that you had a great experience from start to finish, including the helpful communication and tracking feature. It's great to know that the delivery team was pleasant and efficient, and that you love your new bed. Thank you for your positive feedback, Megan at Customer Care
Great service as always staff very…
Great service as always staff very helpful exactly what we needed
1 January 2025
Reply from Bensons For Beds - Blyth
We appreciate your feedback! We're so glad our helpful staff provided exactly what you needed with great service. Thanks for choosing us, Megan at Customer Care
Super Deluxe!
The IGel mattresses, which Bensons have made to order, are superb. So we wished to buy one for the guest room. The manager was so helpful to make sure we were ordering exactly the right one.
28 December 2024
Reply from Bensons For Beds - Blyth
We're glad you enjoyed the IGel mattresses and that our manager ensured you ordered the right one for your guest room. Thank you for sharing your positive experience with us!
Thank you, Jess - Team Bensons
Very Good service and no pressure from…
Very Good service and no pressure from sales assistant
31 December 2024
Great staff and very helpful.
5 October 2024
Great service…
The young lady who served us was considerate, knowledgeable & extremely helpful
15 September 2024
Very good service from shop and…
Very good service from shop and delivery. Delivery on time Reece and Colin excellent quick and professional and left no mess even removed shoes without being asked. No hesitation to recommend..
5 September 2024
Unprompted review
Disappointed in the outcome.
Had already researched the bed online. Upon arrival was greeted by the staff member, Davey, who was very friendly and helpful. Bought the bed, mattress, headboard and a pillow. Although initial experience was fairly positive it was not clearly explained that the attached top mattress may move and after a relatively short time that is what happened. Having to buy a replacement mattress. Won't be buying from Bensons for Beds.
30 August 2024
Unprompted review
Bens Blyth
The Manager (Ben) took the time & trouble to explain with our visit & was extremely helpful & courteous.
28 August 2024
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