Our initial experience was superb. The help we received in choosing the right mattress was excellent. There was no hard sell which we appreciated. We were left to our own devices in choosing the ri... See more
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We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... See more
Company replied
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... See more
Company replied
Visited the Bensons for bed shop in Blackpool to see what was available and some inspiration . A member of staff Gem listened to us and showed us the various options . She was not pushy and was very p... See more
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Company details
About Bensons For Beds - Blackpool
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, United Kingdom
- 1253403456
4.9
Excellent
596 reviews
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Ordered a mattress
Ordered a mattress. Had the mattress for 4 nights and really pleased with the product. Delivery was great too.
6 February 2026
Reply from Bensons For Beds - Blackpool
We're happy to hear that you are pleased with the mattress and our delivery service. Thank you for sharing your positive experience with us!
Excellent customer care!
5 February 2026
Reply from Bensons For Beds - Blackpool
We appreciate your positive feedback! We are so glad you enjoyed our excellent customer care.
Efficient and helpful throughout.
Efficient and helpful service in the shop. Good range of products. Delivery arrangements very clear, flexible enough and with good communication throughout.
2 February 2026
Reply from Bensons For Beds - Blackpool
Thank you for your lovely review! We’re delighted to hear you received efficient and helpful service in-store and enjoyed the range of products available. It’s great to know that the delivery arrangements were clear, flexible and well‑communicated throughout. We truly appreciate you taking the time to share your experience,
- Megan at Customer Care💜
Excellent value and service
We visited the Squires Gate branch several times and received excellent advice. We felt they were professional and friendly and there was no pressure to buy. The package put together for us was excellent value. This included delivery and assembly of an ottoman bed which again we could not fault.
23 January 2026
Reply from Bensons For Beds - Blackpool
We're happy to hear you received excellent advice at our branch and felt no pressure to buy. It's great to know you found the package excellent value, including the delivery and assembly. We appreciate your positive feedback!
Very helpful assistant
14 January 2026
Reply from Bensons For Beds - Blackpool
We appreciate your positive feedback! Thank you.
A Great Place to Buy a Bed!…
Kevin met us at the door and his explanations, showing us how we could use IT to help us decide on the right mattress. Then took us through all of our buying options including the 10 year care plan. We bought 2 lovely mattresses, covers and the Care Plan. Kevin was kind, clear and friendly, we felt we could trust him and would buy from Bensons with confidence in future.
13 January 2026
Reply from Bensons For Beds - Blackpool
We're happy to hear that you found the assistance helpful in choosing your mattresses and appreciated the clear explanations of your options. We appreciate your confidence in us.
The assistant was a star
The assistant was a star! Gave us a great deal, put up patiently with my faffing about paying for the bed, and really helpful! Forgotten her name, unfortunately, but many thanks!
14 January 2026
Reply from Bensons For Beds - Blackpool
We appreciate you sharing your positive experience! We're so glad to hear that our assistant was helpful and gave you a great deal. We hope you enjoy your new bed!
Polite & helpful staff.
10 January 2026
Reply from Bensons For Beds - Blackpool
We’re so glad our team was polite and helpful – that’s what we love to hear! 💜 Thank you for your positive review - Lauryn at Customer Care
Tommy our sales expert was fantastic…
Tommy our sales expert was fantastic and able to answer all our questions.
10 January 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We’re so glad Tommy gave you fantastic service and answered all your questions with ease – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Sandra who helped us choose a bed was…
Sandra who helped us choose a bed was very patient and listened to everything we said, she assisted us around the shop numerous times while we chose the right bed for us. She explained everything in detail and didn’t pressure us at all, she gave us an information sheet to go home and measure to make sure we were able to get the bed up out stairs. Overall Sandra gave one of the best customer service experiences I’ve had a very long time. She was a delight!
4 January 2026
Unprompted review
Reply from Bensons For Beds - Blackpool
We’re so happy Sandra gave you such a patient, detailed, and pressure-free experience – that’s truly outstanding service! Thank you for your positive review – Lauryn at Customer Care 💜
I had excellent guidance on choosing a…
I had excellent guidance on choosing a bed and mattress and when I changed my mind on the colour the staff sorted everything out with no hint of an issue.
31 December 2025
Reply from Bensons For Beds - Blackpool
Thank you for your kind words! We’re delighted the team could make everything smooth and straightforward for you Mrs Markham.
Thanks again for your support — we truly appreciate it!
Megan at Customer Care!
Knowledgeable staff
1 January 2026
Reply from Bensons For Beds - Blackpool
We’re thrilled you had a fantastic experience! Your support means the world to us. Thank you for your positive review – Lauryn at Customer Care 💜
Great salesman
The salesman Kevin absolutely fantastic. Listened to what we required and stuck with it.
18 December 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that the salesperson met your needs so well! Thank you for sharing your positive experience with us; we appreciate your feedback. Thank you for your review - Lauryn at Customer Care
Very helpful assistant helped us…
Very helpful assistant helped us purchase the right
sofa bed. He gave us all the information and told us about special offers which we purchased.
15 December 2025
Reply from Bensons For Beds - Blackpool
We're happy to hear that our assistant provided helpful information about our special offers and assisted you in choosing the right sofa bed. We appreciate your feedback!
Monica was brilliant
Monica was brilliant! Very friends and made me feel so welcome, incredibly informative and knowledgeable and I appreciated her help in my purchase.
14 December 2025
Reply from Bensons For Beds - Blackpool
Thank you for your wonderful feedback! We’re thrilled to hear Monica made you feel welcome and provided such helpful advice. We’ll make sure she sees your kind words.
We hope to see you next time,
Megan at Customer Care😊
Great service Great deliverwooden bedy team
Great service Great delivery team
15 December 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
We appreciate your kind words! We are so happy you enjoyed our service and delivery team. Thank you for your support; it means a lot to us.
Great services all the time providing…
Great services all the time providing to the customers .
15 December 2025
Unprompted review
Reply from Bensons For Beds - Blackpool
We appreciate that you find our services consistently great! It's wonderful to know we're meeting customer needs effectively.
Excellent experience, would highly recommend
From the time in the showroom to the bed being set up has been a smooth, pleasant experience from start to finish. The mattress is unbelievable and well worth the money spent, and the communication throughout has been exceptional - thank you!
8 December 2025
Reply from Bensons For Beds - Blackpool
We’re thrilled to hear your experience was smooth from the showroom to setup! Exceptional communication and a mattress that feels great —that’s what we love to deliver. Thank you for your positive review Alison – Lauryn at Customer Care 💜
Reply from Bensons For Beds - Blackpool
We're happy to hear that we were very helpful. Thank you for recommending us; we appreciate it.- Stewart - Team Bensons
Kevin was very helpful.and friendly he…
Kevin was very helpful.and friendly he spent a lot of time with me and my elderly mum and has help us with amending our order.
7 December 2025
Reply from Bensons For Beds - Blackpool
Thank you for your lovely feedback! We’re so pleased Kevin could give you and your mum the time and support you needed.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan at Customer Care
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