Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
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Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... See more
Company replied
From the knowledgeable staff in shop to being well informed about delivery to arrival on time, to carrying in with care to room of my choice…faultless.
Company replied
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... See more
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Company details
About Bensons For Beds - Barnstaple
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
4.8
Excellent
195 reviews
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Great experience
From the knowledgeable staff in shop to being well informed about delivery to arrival on time, to carrying in with care to room of my choice…faultless.
23 September 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We are absolutely delighted to hear that your experience was faultless from start to finish! It's wonderful to know our staff were knowledgeable and that your delivery was on time and handled with such care. Thank you for your fantastic feedback!
Team Bensons
Great service on delivery and…
Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges as we ordered mattress and bed at different times. However they were delivered at same time but same team! Why did two charges need to be made??
12 September 2026
Reply from Bensons For Beds - Barnstaple
We're glad to hear you experienced great service with both delivery and in-store customer service. We understand your disappointment regarding the separate delivery charges for items delivered at the same time. We appreciate you bringing this to our attention.
Team Bensons
Great service
Great service, great bed, excellent price, everything went smoothly, delivered on time to the room I asked. Friendly, polite and professional. Highly recommend
9 September 2026
Friendly and informed staff helped us…
Friendly and informed staff helped us reach a decision on our best purchase
12 September 2026
Great customer service
Great customer service from start of order to delivery of my bed and assemble
3 September 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
Hi Martin,
Thank you for your kind feedback! 😊 We're delighted to hear that you received excellent, prompt, and efficient service. Providing a smooth and hassle-free experience for our customers is always our goal, so it's wonderful to know we delivered. We truly appreciate your support and hope to welcome you again in the future,
Megan | Customer Care Specialist⭐️
Bed arrived exactly when delivery guys…
Bed arrived exactly when delivery guys said it would .Bed is very comfortable
1 August 2026
Reply from Bensons For Beds - Barnstaple
Thank you for your wonderful review! We're so pleased to hear that your bed arrived exactly when expected and that you're finding it very comfortable. We really appreciate your kind feedback!
Team Bensons
Great products. Great service. Highly recommend
The sales team were very helpful and knowledgeable, which helped us select our beds of choice.
The delivery team were friendly, professional and installed our beds where we wanted them and took all rubbish away with them.
29 July 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're so pleased to hear about your excellent experience with our team! It's wonderful that our sales team were helpful and knowledgeable, and that our delivery team were friendly and professional. We're especially glad they installed your beds where you wanted them and took all the rubbish away.
Team Bensons
Very happy we chose Bensons
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We were kept informed of progress of our order and in the end the beds arrived a week earlier than predicted. The delivery guys were very friendly and respectful of our home. Very happy customer and the beds are perfect.
23 July 2026
Reply from Bensons For Beds - Barnstaple
Hi David,
Thank you for your fantastic review! We're delighted to hear you were so pleased with your experience, from choosing your beds and mattresses through to delivery. It's wonderful to know our team provided helpful advice, kept you updated throughout, and that the delivery team were friendly and respectful of your home.
We're thrilled you're happy with your new beds and mattresses! Sleep well
Bensons for Beds😊
No complaints at all
No complaints at all. Good customer service. Did exactly what they said.
15 January 2026
Reply from Bensons For Beds - Barnstaple
We're so pleased to hear you had no complaints and that our customer service was good. It's great to know we delivered exactly what we promised. Thank you!
Excellent customer service and quality
Excellent customer service and quality product. We’re very pleased with the whole experience of choosing and getting our new bed. The sales staff was helpful but also left us to choose. The delivery staff were respectful and helpful. The bed is perfect and we both sleep well!
18 July 2026
Reply from Bensons For Beds - Barnstaple
We're so pleased to hear you had such an excellent experience, from choosing your new bed to its delivery! It's wonderful that our sales staff were helpful yet gave you space to decide, and that our delivery team was respectful and helpful. We're delighted you're sleeping well!
Team Bensons
Good Experience all round
Delivered when they said they would. Good choice. Expert advice.
12 July 2026
Reply from Bensons For Beds - Barnstaple
We're so pleased your delivery was on time and you received expert advice. Thank you for your positive feedback and kind words!
Reply from Bensons For Beds - Barnstaple
We're so pleased to hear you had such a positive experience with us, from your purchase all the way through to delivery. Thank you for your wonderful feedback!
Team Bensons
Knowledgable and professional sales assistant
Connor was very knowledgable enabling us to chose the right bed for us. The process was unpressured and professional.
30 June 2026
Reply from Bensons For Beds - Barnstaple
We're so pleased our team member's knowledge helped you choose the perfect bed and that you found the process professional and unpressured. Thank you for your feedback!
Team Bensons
Great service
Great service and advice, even though we came to the Store multiple times until we where ready to decide and purchase our new bed. No question was to small to be asked.
23 June 2026
Reply from Bensons For Beds - Barnstaple
We're delighted you received excellent service and advice during your visits. We appreciate you choosing us for your new bed!
Team Bensons
Excellent service from Chloe in sales…
Excellent service from Chloe in sales and excellent delivery men. I would fully recommend Bensons for Beds- Barnstaple.
17 June 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're so glad to hear you received excellent service from our team and delivery men. Thank you for your recommendation!
Team Bensons
Benson for Beds was very helpful and…
Benson for Beds was very helpful and the delivery team was excellent.
15 June 2026
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're so pleased our team and delivery service were excellent! Thank you for your feedback.
Team Bensons
Your delivery people were rude not…
Your delivery people were rude not wanting to take our new mattress up 2 flights of stairs claiming they were tired.
8 June 2026
Reply from Bensons For Beds - Barnstaple
We are truly sorry to hear about this experience. We are addressing this with our delivery team to prevent future occurrences.
Team Bensons
10/10
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main store and forwarded to us in a smaller vehicle. 10 out of 10 to delivery men John and Tom who also removed our old mattress. They then went to Barnstaple store before a long journey home which l anticipate would have taken them well into the evening with Friday traffic on a bank holiday weekend
22 May 2026
Reply from Bensons For Beds - Barnstaple
We're so glad to hear about your positive delivery experience, especially given the challenging conditions. It's wonderful that our team kept you informed and provided such courteous service. We appreciate you recognizing their hard work.
Team Bensons
Very friendly helpful showroom…
Very friendly helpful showroom assistant-Sue. Left us alone to look around but immediate help and information when required.
Surprising amount of choice of beds in showroom.
Good location for us
19 May 2026
Reply from Bensons For Beds - Barnstaple
We're so pleased you found our showroom assistant friendly and helpful, providing assistance when needed. It's great to hear you appreciated our bed selection and convenient location!
Team Bensons
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