Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... See more
Location
Switch locationUnit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
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See what reviewers are saying
Fantastic help and support plenty of beds to look at and try found the right bed for me and looking forward to receiving it.
Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very... See more
Company replied
Really friendly sales team, let me and my partner try out multiple different mattresses and pillows! Once we had settled on both, we got prompt and easy delivery as well as our old mattress recycled... See more
Company replied
Company details
About Bensons For Beds - Banbury
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, United Kingdom
- 1295267193
4.8
Excellent
418 reviews
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Our whole buying experience was handled…
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery team were great, they arrived on time and without any fuss, assembled the beds in double quick time. Great experience would definitely recommend the Banbury store and the team there. Thank you Paul & Angela
13 August 2026
Fantastic help and support plenty of…
Fantastic help and support plenty of beds to look at and try found the right bed for me and looking forward to receiving it.
11 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly Assistant,excellent service.
Friendly Assistant, very helpful and knowledgeable about the products. The whole experience was good.
7 August 2026
Reply from Bensons For Beds - Banbury
We're so pleased to hear that you found our assistant friendly, helpful, and knowledgeable about our products. It's wonderful that your whole experience was good. Thank you for your kind words!
Team Bensons
Very reliable under no pressure to buy
Very reliable under no pressure to buy
Very helpful in all aspects. Would recommend.
21 July 2026
Unprompted review
Reply from Bensons For Beds - Banbury
We're so pleased to hear you found our service reliable and helpful in all aspects, without any pressure to buy. Thank you for your recommendation!
Team Bensons
Amazing experience!
A great service from the moment we stepped into the store, to receiving our mattresses.
5 July 2026
Reply from Bensons For Beds - Banbury
Thank you for your wonderful review! We're delighted to hear that you received great service from the moment you stepped into the store right through to the delivery of your mattresses.
Providing a smooth and enjoyable experience from start to finish is what we strive for, so it's fantastic to know we met your expectations.
Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable and restful nights ahead! 😊
Reply from Bensons For Beds - Banbury
We are so pleased our sales representative was extremely helpful. We truly appreciate your kind words and positive feedback!
In store experience was excellent and…
In store experience was excellent and the delivery was equally as good.
4 July 2026
Reply from Bensons For Beds - Banbury
We're so pleased you found your in-store experience and delivery excellent. Thank you for your kind feedback!
Team Bensons
The guys was very experience to fix the…
The guys was very experience to fix the wardrobe,they xame on time finished within 40 minutes.it was quick with no disrurbance and tidy up evrything.really happy about the service.great job done!!!
2 July 2026
Reply from Bensons For Beds - Banbury
We're so glad to hear our team provided such an efficient and tidy wardrobe assembly experience for you. Your positive feedback truly makes our day!
Team Bensons
So Naomi help use sort out our new…
So Naomi help use sort out our new mattress so we really wait now the delivery
27 June 2026
Reply from Bensons For Beds - Banbury
We're so happy to hear our team helped you find the perfect new mattress! We hope you enjoy it once it arrives.
Team Bensons
Perfect from start to finish
Perfect from start to finish. No pressure when choosing and delivery when it was promised. Wonderful company.
28 June 2026
Reply from Bensons For Beds - Banbury
We're so pleased you found your experience perfect from start to finish, with no pressure and on-time delivery. Thank you for your wonderful feedback!
Team Bensons
Very knowledgeable sales person
Very knowledgeable sales person. Friendly without being too familiar. Gave us the information we needed and then left us to make our own choice. Straightforward purchase. Delivery communication very good. Delivery men were courteous and professional. Paid for base of bed to be put together which was done without any problems. Good experience all round. Would recommend.
26 June 2026
Reply from Bensons For Beds - Banbury
We're so pleased to hear about your excellent experience with our knowledgeable salesperson and the straightforward purchase process. It's wonderful that our delivery team was courteous and professional. Thank you for your recommendation!
Team Bensons
Amazing service and bed
I don't remember their names but the lady who helped mework out the best bed for me then the girl that server me were both fantastic!
The bed is also wonderful!
1 June 2026
Reply from Bensons For Beds - Banbury
We're so glad you had a fantastic experience finding the perfect bed! It's wonderful to hear our team members were so helpful, and that you're enjoying your new bed.
Team Bensons
All went well with ordering
All went well with ordering, communication excellent, delivery and installation perfect!! All in all a great experience and love the bed!!👍😊
18 June 2026
Reply from Bensons For Beds - Banbury
We're so pleased to hear that your ordering, communication, delivery, and installation were all perfect! We appreciate your kind words.
Team Bensons
Reply from Bensons For Beds - Banbury
We are so glad you have a good experience and our service was good for you.
Team Bensons.
John H and Steven B were excellent and…
John H and Steven B were excellent and very professional throughout the delivery and installation process. Thank you.
14 June 2026
Reply from Bensons For Beds - Banbury
We're so glad to hear our team provided excellent and professional service during your delivery and installation. Thank you for your kind words!
Team Bensons
We had great customer service from Pete…
We had great customer service from Pete who helped us select something suitable for our needs and was really knowledgeable about the products.
9 June 2026
Reply from Bensons For Beds - Banbury
We're so pleased our team member provided great customer service, helping you find a suitable product and sharing their knowledge. Thank you for your kind words.
Team Bensons
Seamless Experience from Start to Finish
From initial purchase to final installation, the entire process was seamless. The store colleagues were attentive and knowledgeable, delivery arrangements were flexible, and the installation team completed the work professionally.
8 June 2026
Reply from Bensons For Beds - Banbury
We're so pleased to hear your entire experience, from purchase to installation, was seamless. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Banbury
Thank you for your kind words.
Team Bensons.
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