Ayrton Hoare was rep from Bens gutters who came out to fulfill request . He turned up within time frame given, was polite , explained what he was going to be doing , and after it all went over some th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had phoned up to ask Bens Gutters if they could help with a blocked hopper. They were very quick at arranging an appointment, confirming date, time and thatJason would attend. He was very polite a... See more
Company replied
Cleaner text in advance of arrival, turned up on time, was friendly and courteous and did an efficient job. He gave an honest report of good condition and did not push any sales agenda but did thoroug... See more
Company replied
Having dealt with Ben’s Gutters in the past, I contacted them to obtain a quote for their standard gutter cleaning. The quote was acceptable and they arranged for the work to be undertaken the follow... See more
Company replied
Company details
Written by the company
Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!
Contact info
Llama Park, Wych Cross, RH18 5JN, Forest Row, United Kingdom
- 0800 056 5481
- info@bensgutters.com
- www.bensgutters.com
4.7
Excellent
12K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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always punctual, professional and respectful
Your guys are always punctual, respectful and professional - always do a good job.
3 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thanks Mary, really appreciate your kind words about our team. We look forward to hear from you again in the future.
Kind regards,
Kate
Ben's Gutters
Friendly
Friendly, efficient and helpful. The service we received on bank holiday Monday was by far the best experience I’ve had with a company since moving into my property. Will absolutely use them again. Nothing was too much trouble
6 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Thanks Emma, really appreciate your kind words. Glad you had a great experience—especially on a bank holiday! We look forward to helping you again.
Kind regards,
Kate
Ben's Gutters
Ben's Gutters - review
Darren from Ben's Gutters arrived when expected. He was polite and completed the job as discussed. He was tidy and did not leave any mess behind. He provided a verbal assessment of what he had found during the cleaning, which may require replacement in the future.
Overall a very good job.
20 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Anon,
Thank you for your feedback! We're glad you were happy with Darren’s work and the service provided.
We appreciate your support!
Kind regards,
Kate
Ben's Gutters
Cleaned Gutters The communication from Oksana kept me…
The communication from Oksana kept me aware of what would happen and when. Good job done by the technician. I would certainly recommend them to anybody needing their gutters cleaning.
25 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi E Barrett,
Thank you for your kind feedback! We're really pleased to hear that Oksana kept you well informed and that you were happy with the work carried out by our technician.
We truly appreciate your recommendation and look forward to helping you again in the future!
Kind regards,
Kate
Ben's Gutters
Conner was first class,
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Geoffrey,
Thank you for your feedback! We're delighted to hear that Conner provided first-class service. We’ll be sure to pass on your kind words to him.
We really appreciate your support!
Kind regards,
Kate
Ben's Gutters
Jake
Jake, explained what he was going to do before cleaning out the gutters. He was polite and he got on with the task with effiency.
He let us know when he had completed the job.
The gutters are clean of seedlings and we are happy with the result. We would use Ben's Gutters again. Thank you
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Nicky,
Thank you for your lovely feedback! We're really pleased to hear that Jake kept you informed throughout the job and carried out the work efficiently. It’s great to know you’re happy with the results.
We truly appreciate your support and look forward to helping you again in the future!
Kind regards,
Kate
Ben's Gutters
Great service
Company were very approachable, maintaining good communications and were very flexible to our requirements. Gave information regarding times and dates for service and completed this quickly and efficiently, with a friendly and informative member of staff. Very happy with the service.
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Matthew,
Thank you for your kind feedback! We're glad you were happy with our service and found our team friendly and efficient.
We really appreciate your support!
Kind regards,
Kate
Ben's Gutters
Kamil was a very pleasant person to…
Kamil was a very pleasant person to deal with and showed me before and after pictures of the gutters.
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Robert,
Thank you for your kind words! We're really glad to hear that Kamil made a great impression and took the time to show you the before and after results. We’ll be sure to pass your feedback on to him.
We appreciate your support and hope to help you again in the future!
Kind regards,
Kate
Ben's Gutters
Excellent job done by Kamil
Good morning.
Many thanks to Kamil. He cleaned our gutters yesterday and did a great job. Such a lovely young man too.
Many thanks
Jacqueline Cheeseman
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Jacqueline,
Thank you for your feedback. We’re pleased to hear Kamil did a great job and that you were happy with the service.
Kind regards,
Kate,
Ben’s Gutters
I told them my gutter was dripping…
I told them my gutter was dripping water from day one I call, after their service carried out, next day was little bit of rain water was still dripping regardless of the services. I feel unhappy the amount of time and money I spent.
2 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Vincent,
We’re sorry to hear the issue has persisted after the service. Please send us your details at customer-satisfaction@bensgutters.com so we can look into this for you.
Kind regards,
Kate,
Ben’s Gutters
The operative
The operative ; Peter ; from Bens Gutters arrived early and rang me . I did go to my property to watch him clear my blocked hopper and gutters ; and was very pleased with the results . Excellent job at a competitive price
27 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Keith,
Thank you for your review. We’re glad you were happy with the work carried out and the service provided.
Kind regards,
Kate,
Ben’s Gutters
Reply from Ben's Gutters Ltd
Hi Mrs Stride,
Thank you for your review. We’re glad you were happy with the service.
Kind regards,
Kate,
Ben’s Gutters
Great gutted company
Csaba from Bens Gutters checked ours today and quoted a very fair price to clean them and remove the rubbish. He was absolutely charming and did the job straight away. He then took photos of the clean gutters which looked like new. We will certainly use his company again and highly recommend them
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Julia,
Thank you for your feedback. We’re pleased to hear Csaba provided a great service and that you were happy with the results. We really appreciate your recommendation.
Kind regards,
Kate,
Ben’s Gutters
Good job done.
The cleaner was professional and thorough. The work was carried with care and quality. He offered feedback on any issues he found. Happy to have again.
31 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Dennis,
Thank you for your review. We’re glad you were happy with the work and the feedback provided.
Kind regards,
Kate,
Ben’s Gutters
Ben's guttering
Booking Ben's guttering was very straightforward.
Leon who came to carry out the job was very polite and did the job very well, good with the dogs.
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi,
Thank you for your feedback. We’re pleased to hear the booking was straightforward and that Leon carried out the work well.
Kind regards,
Kate,
Ben’s Gutters
Great Customer Service. His name was Marcin (from Poland).
Your operative was friendly, courteous and hard working. He spent time ensuring that our gutters were thoroughly cleaned out and explained what he found and showed us the sand/dirt that he had found in the guttering along with the leaves. He removed and replaced the hedgehogs which we use to prevent the drains from becoming blocked.
1 April 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Howard,
Thank you for your feedback. We’re pleased to hear Marcin provided a thorough and courteous service and kept you informed throughout the job. We’re glad you were happy with the work carried out.
Kind regards,
Kate,
Ben’s Gutters
Excellent Service
I had an excellent experience with Ben's Gutters. Booking a time slot was easy, communication was clear, and they arrived exactly when they said they would. The cleaner was polite, efficient, and clearly knowledgeable. They explained what they were doing, pointed out a few potential issues, and offered honest, no-pressure advice.
They worked neatly, cleaned up thoroughly, and did a quality job. The price was very fair. I'd highly recommend them and will definitely use them again.
31 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Dawn,
Thank you for your wonderful feedback. We’re pleased to hear you were happy with the booking process, communication, and the quality of the work carried out. It’s great to know everything was explained clearly and completed to a high standard. We really appreciate your recommendation.
Kind regards,
Kate,
Ben’s Gutters
Fantastic service
Fantastic service from Connor H, quick, efficient and a lovely guy.
31 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi Vicki,
Thank you for your feedback. We’re pleased to hear Connor provided an efficient service and that you were happy with the work carried out.
Kind regards,
Kate,
Ben’s Gutters
Reply from Ben's Gutters Ltd
Hi Claire,
Thank you for your review. We’re glad you found the process quick and easy and were happy with the job carried out.
Kind regards,
Kate,
Ben’s Gutters
Gutters cleaned.
Easy to arrange the job , pleasant , polite contractor . Gutters cleaned , but had someone to fix leaking gutter, and found one downpipe totally blocked.
Poor standard of work , and nearly double the price of local contractors.
Cannot recommend!
30 March 2026
Unprompted review
Reply from Ben's Gutters Ltd
Hi James,
Thank you for your review. We’re glad you found everything easy to arrange and that the work was carried out to a good standard.
Kind regards,
Kate,
Ben’s Gutters
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