Ben's Cycle Reviews 764

A cool little bit of ephemera to individualize your bike, easy to install and sturdy.

Had a hard to find part and delivered it within a couple of days. Great experience.

I'm a returning customer. I am grateful to have recently placed an order by phone with Matt. He is simply the most patient, and helpful customer service rep. that I have ever ordered from at any company. I don't plan to look elsewhere for my bicycle needs:-)

Hi,
I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it keeps coming in transit, I wonder when I will received it. My order Number is the 124131.

Enviado desde mi iPad

I had a very simple order and it was completed and shipped to me very simply. I appreciated the many shipping preferences. I don't see any areas within my order that require improvement.

The company has several products to fix your problems. The website was tricky when it came to checkout. The product came fast and well packaged.

Let me start off by saying that there are companies out there with a much bigger web presence. So why you ask should I recommend everyone purchase from Ben's? I have purchased small things from Ben's 7-8 years ago and never thought much about it, until 2 weeks ago when I needed a frame & fork and miscellaneous drive-train components...I had questions regarding shipping and received a response within a couple of minutes. Not only did they ship a frame & fork (entire order) in an expedient time frame, but they did so at no additional cost to me. There isn't any reason to purchase anywhere else when these people bend over backwards to get it right! As long as I'm still pedaling, I'll get everything I need at Ben's! I know this review sounds too good to be true, just take my word for it...thanks Drew!
Safety Harbor, FL.

Would definetly use them again

Shipping speed was FAST. Got my item shipped out in half a day. It got here promptly and well protected by the packaging. Also, no other internet seller could beat the price on the item I bought. I definitely recommend Ben's Cycles

Great price and shipping. I shopped at Ben's since the 50's when I lived in Milwaukee and knew Ben well. Great prices and advice! I moved to Sarasota FL in 2004 when I retired. Looking for a bike product- there was Ben's site. Great you're still in business in these competitive times. I'll buy from you the next time I need something.
Thomas Fugina

Pls pass message to Ben if he's still working in the store.

Ben's has a wide selection, great prices and very good stock of the bicycle parts I'm most likely to need. Fast delivery and good communications. One visit to its website and you know that Ben's Cycle is serious about the bicycle business and customer satisfaction. When I need something bicycling related - Ben's is usually the first place I go.

Item arrived on time and as described.

I ordered, it was shipped and delivered quickly !

I had originally purchased a tool on eBay that I needed ASAP for my bike and the buyer ended up not actually having the item that I won. After receiving a refund for the item, I looked elsewhere. Ben's Cycle's website had shown that the tool was available for less (including shipping costs) than the tool I would have received from the eBay seller. After I placed my order I had received an email saying that there was a glitch in the system and it was not actually in stock; however, they'd be willing to sell me their slightly used shop tool that I needed at a discount of my original purchase price. I really needed that tool, so I was more than happy to accept the offer. I am grateful for Ben's Cycle to go the extra mile to offer me one of their shop tools in my time of need. Once received, the tool appeared to be in excellent condition and it worked out well for my application.

I bought a set of Campagnolo drop outs from Ben's Cycle online shop which were very reasonably priced. They were shipped out to me straight away and arrived sooner than expected. I'm very happy with the transaction and would recommend Ben's without hesitation.

It's rare to trust someone, especially online. But I had a very good experience with Ben's Cycle. The prices are very competitive. They have a wide selection and very fast shipping.Thank you.

Great experience with Ben's Cycle.
Really fast shipping.
Great variety of Nitto product that I love.
I got a killer price on a Nitto BF123 and a NJ 89 stem.
I will shop again soon for a seat post.

Thanks to Ben's staff and helpful customer service and a well designed purchase system I had no problems ordering.

Thank you very much. I will refer and continue to shop with Ben's Cycle.

Ben's Cycle confirmed and shipped my order the day I ordered it! This is great service and the communication was excellent.

I have received the products that I ordered just as I ordered at a very good price. Overall I am highly satisfied keep up the great service!