Beliani.dk Reviews 

Pretty bad service!
I ordered a carpet 10 days ago. Yesterday I received an SMS telling me that my product should be delivered today Friday between 8: 00-16: 00. I stayed at home all day waiting for my package and it never arrived. I called customer service around 4:30 PM to inquire about my package and their response was: we didn't have enough space in the truck! I asked when the driver was supposed to come again and they replied: next Friday!
Why didn't I get a notification about it?
The service is lousy and unprofessional. It was the first and last time I ordered with Beliani!

Bought a product on the 5th of october 2020. Have been in contact with them 4 times since. First time in December. The last time i talked with them 2 weeks ago they promised to forward the product again. Nothing happens. No product, and no refund.

I do not recommend you buy from this shop. I ordered, they took they payment were not able to send a tracking number. I sent mails, tracking number will come soon. It never did, after 9 days I called them (twice) to confirm status, 'its shipped', where is the tracking number? errrr we don’t have it, call me back then. Ok, then no call, i called them again, owe we cancelled it......why? we had not actually shipped it. Emmmm ok, when will reimbursement happen? Up to 10 days. So your going to take 10 days to refund something that you should not of taken money for, as it was not shipped?!?!? Emmmmmm Hence the recommendation I do not recommend you buy from this shop.

Ps. I must add though, the people on the phone were very nice and helpful, I just think their processes are not good.

I shop alot from Beliani as they have stylish and affordable products, and I have always been satisfied and happy with my customer experience. Highly recommend.

When our first order arrived, we had a part of it that was poorly designed (arm on an office chair). Beliani immediately helped us with a replacement. Fast resolution, zero complaints from us, as this was manufacturing issue, not service or sales. Michael, the one who helped, did everything to ensure we were satisfied - and we were. We ordered from them again and had zero issues. Delivery was prompt and as scheduled (which is uncommon during these COVID-19 times). The items were affordable and the quality was above & beyond what I had expected. Hands-down, I plan to order from Beliani again and I would absolutely recommend Beliani. (: Kudos again to Michael. :)

Very good and quick service

There is a difference mark on the surface of the velvet sofa received, (similar to the color difference, which is unique to velvet) the customer service replied that this is normal, so I am very dissatisfied!

I ordered a daybed. The velour fabric is so smooth and soft, and the model and color fits the picture on the website perfectly. I love it. Plus, it arrived less than two weeks after I ordered it. Definitely coming back :-)

ordered a kitchen trolley and got 3 wheels instead of4. called about it and they told me i should send an email otherwise they cannot help me further. So i send and email and i get a response of them after a day which askes me what kind of wheel is missing with or without brick. it was in the weekend so i expected to get an answer after the weekend. after the weekend i indeed got a response from the company saying the wheel is not on stock (But how if mine is missing?) and the sending of the wheel will therefore be delayed. Furthermore, i do not have any idea on when they are gonna send my missing wheel and in the meantime the kabinet is standing on 3 wheels.

Also, the quality is really ikea quality i could've bought it there actually and have a better quality and service. I wont order here again.

Everything Nice. No problems.

First I was introduced to Beliani through third party and now I am shopping only here! Great service, great prices and really good quality products!

I am quite impressed with the service, I honestly think this is probably the best I come across so far! Great job guys!

This is a nice place to visit, they have lots of stuff to choose from. And it's very easy to find your way around the site. And the delivery time is fast, can only recommend to shop around here.

Great service, and lovely goods so far

Poor quality product arrived with marks all over it. Have notified beliani but no one responds to my emails. Waste of time and money stay away from this lot

Really beautiful furniture at great prices. My apartment has almost exclusively been furnished with beliani.dk furniture and it’s looking so amazing :)