Beliani.co.uk Reviews 

3,516
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, most reviewers were somewhat happy with their experience overall, noting that shopping on the platform is generally a pleasant journey. Consumers frequently highlight that the furniture and home decor items are exceptionally well-made, stylish, comfortable, and bring a lovely aesthetic to living spaces. Many buyers also appreciate the prompt delivery services and the straightforward purchasing process that makes ordering very easy. Some reviewers were not happy with the poor customer service, describing unhelpful responses and a lack of support when dealing with unexpected problems. A few other people also felt that delivery times were heavily delayed, or they experienced missing items, damaged pieces, and incorrect product details upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, excellent... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent craftsmanship and... See more

Delivery service

People report ambiguous experiences with delivery_service, reflecting a wide split in customer satisfaction.... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers experienced dismissive and... See more

Order

Consumers find order experiences to be mixed with both high satisfaction and frustration. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beliani were very helpful in providing detailed information about a number of chairs I was interested in. The chair I chose as a consequence is very, very good. Perfect for my particular anatomy,... See more

Rated 4 out of 5 stars

Bought a sheep storage stool for my 6 yr old granddaughter. It was an absolute hit from the moment she set eyes on it . Well constructed and sturdy The only negative is that after the first 5 minutes... See more

Rated 4 out of 5 stars

🤍 Concrete Planters Minimalist, heavy and super solid. Perfect for modern, raw interiors. They beautifully highlight the plants and add a lot of character. 🤍 “Candy” Cushions Cute, soft an... See more

Rated 5 out of 5 stars

I had ordered the black Sanilac velvet dining chairs and bar stools from Beliani and they have completely transformed the look of our dining area. They were delivered quickly and excellently packaged.... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Beliani stands for unique design and high quality. Over 100,000 pieces of furniture and accessories up to 70% cheaper, free shipping and return, 365 days return policy, up to 5 years warranty and more than 1 million happy customers. Order now on www.beliani.co.uk


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(3,516)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality , little assembly required
Delivery prompt and professional , look great on my grey decking

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Our living room feels so cosy now

I recently ordered several living room items from Beliani, including a rug, pillows, a candle, a floor cushion, and a storage stool—and I’m really pleased with the experience.

Delivery was impressively fast, which was a great start. All the items arrived well-packaged and exactly as described. The quality across everything is excellent, from the softness of the pillows to the sturdiness of the storage stool.

Everything looks great together and has really elevated the feel of our living room. I’d definitely order from Beliani again and would recommend them to others looking for stylish, good-quality home pieces at a reasonable price.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase of 2 pouffes

Very happy with my purchase of 2 pouffes from Beliani. They both came well packaged and in perfect condition. Have had many compliments for them. Look so much better than the photos. Love the colour of them. Would definitely recommend these and would buy again from Beliani

18 January 2026
Unprompted review
Rated 5 out of 5 stars

I am completely happy with both my…

I am completely happy with both my purchases and dealing with Beliani!
The plant pots are extremely well manufactured. I purchased the 43cm grey pots and I am very happy with the quality and extremely happy with the realistic look of natural look of the rough cement, resin and fibreglass manufacture.
Love dealing with Beliani!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

High quality furniture

I wanted to create a room that not only looks elegant but also works in everyday life, with a complete high-end relaxation zone, high-quality materials and lots of coziness.

From the ceiling Fan to the 2 Velvet Armchairs, soft and comfortable, I love every detail but especially the comfort this room now offers us.

#bedroommakeover @rosaliaguzman9_home

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Out of this world

What a fantastic company with such a wide range of goods I have ordered 3 differnt items and am overboard with each and every one

25 February 2026
Unprompted review
Rated 5 out of 5 stars

I've ordered from Beliani a unique vintage bedside table

I've ordered from Beliani a unique vintage bedside table. Product is exactly like it is showing on the website. Very good quality, beautiful colour and well packed. Delivery was prompt and got regular updates about it. People around me always asking me where I got this item from! Beliani got very nice range of furniture on their website. Definitely will order again from them.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Ordered their DALBO chairs for my…

Ordered their DALBO chairs for my dining room and they were gorgeous. However I had a few issues with the condition they initially came in. Jake from Customer service readily offered me alternative solutions which I am grateful for. All in all would highly recommend them.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Defective dining chairs

I bought 4 dining chairs 9 months ago. Recently one of the legs collapsed. Luckily no one was hurt. I contacted Beliani for replacement legs but they told me it was a mechanical fault not a manufacturing defect. I then even offered to pay for new legs for the chair but they couldn’t do that either! Now I am stuck having to buy a whole new set of dining chairs again. Lovely chairs but worth nothing if they don’t take responsibility if a leg breaks!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent cupboard

Excellent cupboard. Great from ordering to arrival in the UK. Then the UK carrier changed the delivery date twice leaving me sitting here for 3 days. Not a supplier problem.

9 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look