I needed a small and compact convector heater that I could switch power levels as well as control via a thermostat. I needed the power levels as the power options at the location was restricted a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used Beldray for smaller home items, airers, brushes, etc. They’ve always lasted for years. So this time I thought I’d buy a heat drying pod & spot-buster direct from them. I’m so impressed with... See more
I've purchased from this company before. They are reliable and the products are very good quality. Their customer service should you need them is exceptional. In this instance my purchase arrived real... See more
Easy to navigate the website and as a first time user we benefited from a 10% discount. Lots of communication regarding the status of the order which was delivered very quickly. Well packaged and item... See more
Company details
About Beldray
Written by the company
Beldray
Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.
Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!
See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.
Beldray
Written by the company
- A product for every room in your home
- Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.
Contact info
Victoria Street, OL9 0DD, Oldham, United Kingdom
- www.beldray.com
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast dispatch and a wide range of parts…
Fast dispatch and a wide range of parts are available, each with a precise description. The products are of high quality.
14 June 2026
Poor delivery time frame
Been sent a survey to ask how the product is and I haven't even received it yet. Has been a week since it was supposedly sent according to tracking details. Survey received Sunday was going to ring and chase on Monday. But now you get a negative review
14 June 2026
Reply from Beldray
Good morning,
We are truly sorry to hear about the delay with your order and the frustration this has caused. This is not the level of service we aim to provide, and we completely understand how disappointing it is to be asked for feedback before even receiving your product.
Please rest assured that we take this matter very seriously. We have already reached out to you directly to offer our assistance and are actively working with our delivery partners. Your satisfaction is important to us, and we appreciate your patience while we work to make things right. Thank you for bringing this to our attention.
Kind regards,
Alex
Reply from Beldray
Good morning,
We appreciate your feedback and apologise for the absence of clear delivery details about your order. We know how vital it is to keep you informed about your purchase status, and we regret any inconvenience or frustration this situation may have caused.
Please be assured we have reached out to you directly to assist with any concerns you may have. We apologise again for any inconvenience caused and appreciate your patience.
Kind regards,
Alex
Fast reliable service.
12 June 2026
Needed a lightweight upright hoover
Beldray Airapid..Needed a lightweight upright hoover, and this one is perfect. I can whiz round in minutes. A budget friendly upright hoover, that i think works as well as some of the pricier brands.
19 June 2026
Unprompted review
Once we had the product code we knew we…
Once we had the product code we knew we had ordered the correct charger. Thank you.
12 June 2026
Looking for a spare part and was easy…
Looking for a spare part and was easy to find correct one for my appliance. Great price also.
12 June 2026
Very quick delivery and very satisfied…
Very quick delivery and very satisfied for the steam cleaner.
5 June 2026
The ease of purchasing and the really…
The ease of purchasing and the really very well packaged delivery.
Could easily teach some other vast businesses on how to package and deliver to trusting customers purchases.
12 June 2026
Delivered on time cover fitted well
4 June 2026
Charger was as described when it…
Charger was as described when it arrived it works and was delivered quickly.
Thankyou.
10 June 2026
Replacement battery
I was notified when the battery was in stock and promptly ordered it. Dispatched within days and arrived quickly. Excellent service, thank you Beldray!
3 June 2026
You were very helpful sorting my…hoover
You were very helpful sorting my problem out and quick to reply to my questions very helpful product
3 June 2026
Unprompted review
Fast delevery perfect choice.
9 June 2026
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