My heater arrived faulty not that I realised this until I tried to use it and the heater bar made the on/off button extremely hot. I sent a photo to customer service & within a few days a replacement... See more
Company replied
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Review summary
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Reviews shaping this summary
Very good value. Kit contains two types of window baffle, which are not cheap to buy on their own. A very compact unit which works very well.
Company replied
East to order, with fast next day delivery, well impressed 👏 👌
Company replied
Very nice fan but a bit noisy
Company replied
Company details
Written by the company
At Belaco, we are proud to be a trusted provider of high-quality and affordable home appliances across the UK. Our mission is to make everyday life easier, more efficient, and more enjoyable by offering a wide range of kitchen appliances and lifestyle products that combine innovation, reliability, and value. Our collection includes popular household essentials such as air fryers, microwaves, kettles, toasters, stand mixers, and sandwich makers, as well as practical heaters, fans, air conditioners, dehumidifiers, and vacuum cleaners. Each product is carefully designed to meet the needs of modern homes, helping you save time, reduce energy use, and enjoy greater convenience. At Belaco, we put quality first. All our appliances undergo strict checks to ensure durability, safety, and performance. Whether you are looking for a compact microwave for your kitchen, a powerful air fryer for healthier cooking, or a reliable heater to keep your home warm, Belaco offers a solution you can trust. With a strong focus on innovation, affordability, and customer satisfaction, Belaco has become a preferred choice for households across the UK. Explore our full range today and discover why so many families choose Belaco for their everyday home and kitchen appliance needs.
Contact info
United Kingdom
- info@belaco.co.uk
- www.belaco.co.uk
4.3
Excellent
113 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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So easy to order
4 May 2026
You are sending my item to the wrong…
You are sending my item to the wrong addres my new address is 12 brown lees road biddulph stoke_on_trent st8 6ph
25 April 2026
Reply from Belaco
After reviewing your order, we can confirm that the delivery was initially booked to the same address provided at the time of purchase, and no discrepancy was found on our system.
However, following our recent conversation, we have now updated the delivery details as per your request. Please rest assured that your order will be delivered to the updated address.
Good product. Good Customer Relations
I bought two Belaco Convector Heater last November and it was working wonderfully well until one of them started tripping. I reached to the product service team and they arranged for a replacement for me without hassle in 2 days. I am glad I chose Belaco as my product of choice with my fan and heater. No regrets!
21 April 2026
Unprompted review
Reply from Belaco
We are pleased to hear that your heaters have been performing well and that our support team was able to resolve the issue quickly and efficiently. Ensuring a smooth and hassle free experience for our customers is always our priority.
Grate value and affordable
24 April 2026
Reply from Belaco
Thank you for your feedback. We’re pleased to hear you found the product great value and affordable. Your support is appreciated, and we hope it continues to meet your expectations.
Reply from Belaco
We’re pleased to hear that you are happy with your purchase and that the delivery was quick. It’s good to know the service met your expectations.
We appreciate your support and hope you continue to enjoy the product.
BELACO MICROWAVE OVEN Model B20LMM2
BELACO MICROWAVE OVEN Model B20LMM2
The TIMER DIAL is so smooth I can barely turn it. It should have grooves around the dial for easy gripping.
Terrible design feature.
30 March 2026
Unprompted review
Reply from Belaco
Thank you for your feedback. We’re sorry to hear about the difficulty you are experiencing with the timer dial.
This is not a commonly reported issue, so we would like to review it more closely to understand the cause and assist you properly.
Could you please share a short video showing the timer dial while you are trying to turn it? This will help us assess whether there is a fault with the dial or if it is functioning within normal range.
Satisfied
The link received in email doesn't open for review. So writing directly here. Received the pedestal fan and it looks and working great. Assembly took minimal time. Highly recommended!
26 March 2026
Unprompted review
Reply from Belaco
Thank you for your kind feedback. We are delighted to hear that your pedestal fan arrived in good condition, was easy to assemble, and is working well. Your recommendation is greatly appreciated!
Great service-very responsible helpful…
Great service-very responsible helpful and professional. Really smooth experience
19 March 2026
Unprompted review
Reply from Belaco
Thank you for your kind feedback. We are very pleased to hear that you had a smooth experience and found our service helpful and professional.
Your support is greatly appreciated, and we are always here to assist you whenever needed.
Order was delivered super quick
Order was delivered super quick.
Currently no problems.
Haven’t yet opened it as it is a present.
10 March 2026
Reply from Belaco
Thank you for your feedback. We’re glad to hear your order arrived quickly. We hope the recipient enjoys the gift when it’s opened!
Reply from Belaco
Thank you for your feedback. We are pleased to hear that your order was delivered on time.
Your support is greatly appreciated. If you require any assistance in the future, please feel free to contact us.
Excellent customer care
Excellent customer care. They could not have been more helpful.
Delivered in 2 days despite my bank giving the wrong address
Jo was especially helpful, one of the best companies that I've ever used.
The item was also competitively priced. Very happy customer 😀
4 March 2026
Reply from Belaco
Thank you for your kind words. We’re delighted to hear you had a positive experience and that our employee was able to assist. We truly appreciate your feedback and look forward to serving you again.
Quick and efficient
1 March 2026
Reply from Belaco
Thank you for your kind feedback. We’re delighted to hear you had a positive experience. Your support means a lot to us.
Very very disappointed brought belaco…
Very very disappointed brought belaco microwave through amazon at £59.99 as new.im disabled & a pensioner.the internal light doesn't work,the microwave was to heat up my frozen meals.but we hit a snag due to being bin day on the 27/02/26 all the packaging went out we didn't find the fault till 17.30 that day.now I've no response from amazon.or belaco over the problem,I've been quoted £25 to have the microwave looked at to see why the microwave doesn't light up,that's half of the cost of what I brought the microwave for in the first place extra I can't afford.Definitely feel ripped off.& getting no assistance from amazon or belaco
27 February 2026
Unprompted review
Reply from Belaco
We are very sorry to hear this and understand your frustration.
Please email us with your invoice number and a short video showing the microwave running without the internal light. We will review this as a priority and advise the next steps.
Kind regards,
Nice and easy
24 February 2026
Reply from Belaco
Thank you for your kind feedback. We’re delighted to hear you had a positive experience. Your support means a lot to us.
Easy to use website great prices great…
Easy to use website great prices great products and great communication
11 February 2026
Reply from Belaco
Thank you for your kind feedback. We’re delighted to hear you had a positive experience with our website and products. Your support means a lot to us.
Reply from Belaco
Thank you very much for your kind review. We are pleased to hear that your Belaco microwave arrived as described and within the expected timescale. Your feedback is greatly appreciated.
Reply from Belaco
We are pleased to hear that you are happy with the item and the fast delivery. Your feedback is greatly appreciated and helps us continue to improve our service.
Returning a faulty item.
I had a faulty item and Bariiq Abdul was more than helpful in securing my refund. Many thanks to him and his team
28 November 2025
Unprompted review
Reply from Belaco
We are pleased to hear that our team were able to assist you and arrange your refund smoothly. Your kind words will be shared with him and the wider team, as feedback like this is greatly appreciated.
Ordered a Belico dehumidifier …
Ordered a Belico dehumidifier beginning of December 2025 worked fine now it doesn't work at all, light comes on that's all high or low button switch doesn't work, disappointed I personally wouldn't buy again
22 December 2025
Unprompted review
Reply from Belaco
Thank you for taking the time to share your feedback. We are sorry to hear about the issue you have experienced with your Belaco dehumidifier and understand your disappointment.
We would like the opportunity to look into this matter for you and provide the appropriate support. Please contact our customer support team by email with details of the issue.
We look forward to hearing from you and hope to resolve this for you as soon as possible.
Competitive pricing and very quick…
Competitive pricing and very quick dispatch.
Excellent communication and regular updates.
31 December 2025
Reply from Belaco
Thank you for your kind review. We’re glad you’re happy with our pricing, quick dispatch, and communication.
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