Begg Shoes Reviews 

889
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that their online orders arrive promptly and in pristine condition. Consumers are also genuinely impressed by the wide selection of quality footwear available and the smooth ordering process. Many people warmly appreciate the wonderful personal touches, such as custom handwritten thank-you notes included inside the packages. However, some customers also noted minor issues related to delivery logistics, incorrect address details, or product returns. A few reviewers experienced occasional minor hiccups involving damaged packaging or requiring specific size adjustments during their shopping journey.

What people talk about most

Product

People report positive experiences with product, highlighting the great selection and excellent quality of... See more

Delivery service

Consumers find delivery service to be consistently positive, highlighting remarkably fast shipping times and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly and efficient staff both... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy online ordering and competitive... See more

Staff

Customers had positive experiences with staff, consistently highlighting their friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

Begg's website has a really good range of footwear. I ordered a pair of boots and a pair of trainers. Both arrived promptly via Royal Mail to Northern Ireland. I returned the trainers - all the neces... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

889 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(889)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first experience of buying Begg shoes.

I really would like to compliment you on your excellent business. I ordered a pair of shoes which unfortunately were not quite the right fit, so they had to go back. But there was no hassle and my money was refunded very quickly. As a result of this experience, I ordered another pair which came just as quickly and were just perfect. I have always been suspicious of buying shoes on line, but this is so easy and the quality is also excellent. I shall be back for more!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast Delivery with a Personal Touch

Found some trainers that I wanted for less than the brand's website. Ordered and was delivered within 3 days.
Great that they also include a returns label just in case.
The handwritten note thanking me for my order was a lovely touch. Will be recommending to friends and family

7 August 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company, with superb company service. My shoes were delivered very quickly and I liked the accompanying hand written note. With so much poor administration and woeful service now, this company was a wonderful example of how things used to be!

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all around

Excellent! I ordered my shoes late in the evening, selected 1st class delivery for a small fee and got my shoes in less than 48h. The shoes were just as described and what was really wonderful was to also find a personal note inside. Thank you, really appreciated that.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the product & service

Very happy with the product & service. Arrived quickly, well packaged, with a lovely hand written thank you note inside. Returns info is very good (if needed) & overall a good company to order from.
Highly Recommended

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I found a pair of Skechers sandals that…

On the Beggs site I found a pair of Skechers sandals that I had been looking for. They were on at a good price and no postage added! They came in a couple of days with a handwritten note thanking me for the order. It’s so rare to see this these days. I really appreciated that.
I’m going to go to Beggs for all my shoes from now on. I’m really impressed by their service.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

I felt like a valued customer

I felt like a valued customer. My order arrived early. I have mobility issues and would be confident ordering again. I particularly liked the personal handwritten note enclosed and return label if needed. Would not hesitate to recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service from staff…

Excellent friendly service from staff at the Market Harborough branch.

Bought a pair of Ecco sandals for the same price as they would have been online but delivered to my house the next day.

I previously bought all my shoes at Christian’s in Market Harborough and am now happy to support another family business that has now taken over the original store.

Thank you for the excellent service.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

BEGG shoes-Outstanding

I thought the service at BEGG shoes was out standing, fast delivery, had item I wanted & good price to. Love that I'm helping, a family ran business. I shall purchase, from here again - when looking for my next pair of shoes.
I ordered sketchers trainers slip on's - in April 2026 - fab shoe establishment. Thank you

16 April 2026
Unprompted review

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