Begg Shoes Reviews 

910
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 193 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and careful packaging, often mentioning delightful handwritten notes included inside the boxes. People also appreciate the broad selection of comfortable footwear available online, along with the incredibly helpful and polite staff. Shoppers consistently note how exceptionally straightforward and reliable the entire purchasing process feels from start to finish. Though some customers noted occasional sizing discrepancies or minor packaging flaws with their delivered orders. Some reviewers occasionally mentioned having to return items because the footwear simply did not fit correctly as expected.

What people talk about most

Product

Customers had positive experiences with product, noting that the shoes and sandals are of great quality,... See more

Delivery service

Clients share positive opinions on delivery service, expressing delight over the exceptionally prompt and... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and efficient handling.... See more

Order

People report positive experiences with order processes, highlighting the straightforward and reliable... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the friendly, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some Remonte shoes, which I'd bought elsewhere before, at least 15% dearer. It said they were a wide fit and I was a bit doubtful when they arrived However, they fit well, are very comfy... See more

Rated 5 out of 5 stars

Quick delivery (Scotland to London) - helpful, pleasant staff on telephone. Good products. Easy return via pre-paid post provided (for size reasons). Personalised thank you note in box. Highly recomme... See more

Rated 5 out of 5 stars

Begg had the colour walking sandals I wanted & said they would deliver between 2 & 4 days ; and they did! The shipping was free too! And thre was a nice little personal note in with the shoes... See more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

910 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(910)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five stars

Ordered on Saturday. In my hands on Monday afternoon. Free delivery. Exactly what I ordered, including hand written. It's thanking me for my order. Nice touch! Will order again. Thank you

21 September 2026
Unprompted review
Rated 5 out of 5 stars

First time customer- EXCELLENT service

First time customer and I will be returning! I purchased the Sketchers Garage trainers for my son. They were slightly cheaper than other retailers, and did free postage! The shoes came so fast, I was shocked and they are perfect! There was a nice touch of a personal note. Plus, they even include a returns label, which is quite rare these days as most companies charge for returns. Very impressed and I will be purchasing from there again, for sure!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

El Naturalista shoes from Begg

They had the shoes I wanted in my size and colour. First online shoe purchase: they arrived promptly and with no shipping charge. Early days, but they fit well and feel comfortable. A good experience

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable Remonte shoes at a good price

I ordered some Remonte shoes, which I'd bought elsewhere before, at least 15% dearer. It said they were a wide fit and I was a bit doubtful when they arrived However, they fit well, are very comfy and I was very impressed by the personal service, very efficient, in sending the shoes promptly to me. I will keep looking at their website.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some retro Gola trainers which…

Ordered some retro Gola trainers which were £15 cheaper than anywhere else, delivered within a couple of days, a personal note was included inside the box which was a lovely touch, love my new trainers and really good service, will definitely order again and highly recommend 👌

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service.

Quick delivery (Scotland to London) - helpful, pleasant staff on telephone. Good products. Easy return via pre-paid post provided (for size reasons). Personalised thank you note in box. Highly recommend.

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Lovely product

Lovely product. Delivery monitored all the way through. Delivered within the week as promised. Included a personal thank you note and everything necessary to return the shoes should I wish to - I don't!

10 September 2026
Unprompted review
Rated 4 out of 5 stars

I ordered these Remonte zigzip navy…

I ordered these Remonte zigzip navy trainers because the description says wide fit g. There is no way that's are a g fit. I'm going to keep them because hoping they’ll give but has put me off ordering from this website again because of accuracy of description

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Wow! A real shoe shop which knows their stuff!

We were on holiday near Inverurie, and 'found' their store, and what a delight! Excellent window display, great layout, welcoming very knowledgable staff (Madge), great choice and excellent prices!!! It was a pure delight to find an independent shoe shop which really knows their business. We will be using their new shop in Market Harborough as it's much closer to home! Thank you so much.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Begg had the colour walking sandals I…

Begg had the colour walking sandals I wanted & said they would deliver between 2 & 4 days ; and they did!
The shipping was free too!
And thre was a nice little personal note in with the shoes ( as well as all instructions re: return , should the sandals not be o.k. for me.
A good experience , thankyou ,
Kathryn Hyde
So nice to order with such a straightforward reliable firm.
I'll certainly order from them again!
Kathryn Hyde

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I wanted to replace a much loved pair of Nordika slippers and found the exact model in the Beggs site. The order was despatched the same day and arrived swiftly with a lovely handwritten note thanking me.

It’s a pleasure to deal with a long established family business.

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Well done Begg Shoes!

Begg Shoes not only stock half sizes which many companies don't, but they even had the wide fit I needed. The shoes were sent quickly as well. Great service! I'll happily use them again.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was looking for a pair of wide-fitting shoes and was recommended to try Legero ,a brand I hadn’t heard of. They seem comfortable and wide enough. Thanks to Emma for excellent service.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

First class shopping experience

Excellent service both in-store and on-line: lovely people, great selection of quality foot-wear, it's an absolute pleasure to shop with Beggs.
Am delighted with my new slippers (so much so that I chose two pairs!😊)

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Use the independents!

Speedy delivery and easy-looking returns which won’t be necessary as the shoes actually fit my big feet and are waterproof into the bargain. Great to be able to use a decent family firm with branches in lovely well remembered places like Inverurie and Elgin.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a pair of Lowa hiking shoes…

I ordered a pair of Lowa hiking shoes early hours on the Saturday and Royal Mail delivered them 48 hours later all the way from Inverness,Scotland ( I live in Bucks,UK ) ! Delivery was free and the shoes are perfect in every way. With the shoes came easy information on how to send returns , a proper invoice and a hand written note to say thank you and hope the new shoes are loved. I had never heard of Begg Shoes before and would highly recommended this family run business ❤️ ❤️ ❤️

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Men’s walking shoes

Wanted to buy Men’s walking shoes as a gift for my husband. Really pleased with efficient service, delivered on time & thought your handwritten note was a lovely touch. Will definitely use your website again. Many thanks.

18 August 2026
Unprompted review

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