Shady company. I do not recommend. I ordered a phone from them and they sent me a phone with a UK-style charger. When I wrote to them, they acted like they didn't know. They sent me a charger ad... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
wonderful store. The product was shipped on time and after 2 days I was enjoying music with my new headphones.
Company replied
Bought the AirPods Pro during Black Friday, they're the cheapest I could find in Denmark. I bought them on Friday afternoon and I had them with me on Saturday morning, so I'm really happy with their s... See more
Company replied
Delivery ok as such, but made in two parts; first part with the camera acquired and second with the memory card, which is needed to take pictures with the camera. So disappointing for the receiver to... See more
Company details
Written by the company
Befro ApS har siden selskabets etablering i år 2000, etableret et tæt samarbejde med såvel danske som internationale leverandører. Med dette har vi skabt et bredt sortiment af forbrugerelektronik samt kvalitetshardware til faste lave priser. Vi differentierer os væsentligt fra andre udbydere ved en omfattende og høj service samt skarpe priser på diverse produkter. Befro udbyder et stort udvalg af diverse gadgets til skarpe priser.
Contact info
Gunnar Clausens Vej 58, 8260, Viby J, Denmark
- 70206686
- kundeservice@befro.dk
- www.befro.dk
3.6
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered on 20-10-2011
And I have still no news about it, even after having sent an email 5 days ago...
Thanks
2 March 2013
Unprompted review
Reply from Befro
Hi Paco
Although the name Paco isn't represented in this order we assume you're in contact with whom placed the order.
The 20th of october 2011 is a long time ago and it seems memory does not serve you well, at least in this case.
A good thing we have the complete correspondence saved. Please allow me to elaborate.
We wrote to you in danish on the 23th of november 2011 that there was insufficient funds on the card and you should report back as soon as these were avaliable.
On the 26th of november 2011 you responded that you've gotten a new creditcard and we should cancel this order (117158), and duplicate the content onto a new one where you could pay with your new creditcard.
On the 28th of november 2011 we confirmed the cancelation of this order (117158) and asked you to order once again on our website with the functioning creditcard.
The very same day (28th of november 2011) you responded and told us you've placed another order.
On the 1th of december 2011 you confirmed that you've received the package the day before (31th of november 2011) and you needed an invoice as this wasn't included in the box.
The same day (1th of december 2011) we mailed the invoice and wrote to you that you've probably typed in the wrong email adress on the order.
On the 2th of december 2011 you confirmed this was in fact the case.
All in all we see your rating as highly unfair as what you're stating in untrue.
Regards
Befro ApS
delivery of one product in two parts.
Delivery ok as such, but made in two parts; first part with the camera acquired and second with the memory card, which is needed to take pictures with the camera. So disappointing for the receiver to first get the camera and then wait two more days for the rest in order to be able to operate it. Better to deliver all in one go even if happens two days later!
23 January 2013
Unprompted review
Quick delivery and at a fair price.
I had no problems with Befro and will do business with them in the future.
9 January 2013
Unprompted review
bad dilevery
I didnt got what i orderd from them.
After 10 Days and few time calling found out that they dont had that color that i orderd and I have to have it in another color
23 December 2012
Unprompted review
Reply from Befro
Hi Johni
Unfortunately the bag you ordered was discountinued.
I hope the bag we shipped to you instead is to your satisfactory. The bag is just a different color from what you originally ordered, as we discussed on the phone.
Otherwise let us know and we'll help you with a return claim.
Befro ApS
BEST OF THE BEST
THE BEST PRICE OVER ALL ONLINE SHOPS, VERY QUICK DELIVERY
18 November 2012
Unprompted review
Superb prices, fast deliver, great packaging
From years of experience, dealing with online stores, Befro has always been one of my favorites. Cheaper than most, faster than most and most often kinder too. They deliver quickly and package their goods very well. I recommend them to anyone who's out for a good experience with these guys and gals.
Good job Befro,
1 October 2012
Unprompted review
Befro is an easy quick and reliable website
I ordered and got it within 2 working days..... Nice and easy to order and quick delivery. Highly recommended.
11 September 2012
Unprompted review
Absolut perfekt
Cannot be better, as always.
I have used BEFRO 3 times now without any problems.
27 July 2012
Unprompted review
Always ready to help the client
After several purchases at Befro I can say that my experirence with them has been fantastic. Excellent service and support, nice prices and quality merchandise.
7 July 2012
Unprompted review
It showed på lage but it didn't in fact
It said delivery time was about 1-2 days. After the 2 days I ased them and they replied it was not in stock and I had to wait for a week! After a week I got my item and the price at the monent dropped 150kr.
1 March 2012
Unprompted review
Reply from Befro
Hi Fan,
Thank you for your review.
We are sorry that we were not able to deliver your ordre within the estimated time. Regarding the price, we have refunded the price difference (kr. 108,-) to your dankort.
Have a nice day.
Befro ApS
Super god oplevelse
Det eneste problem var at mailen om at varen var klar, røg i spamfilteret! Men betjening, og tid for levering var der intet at klage over :-)
23 December 2011
Unprompted review
Troværdige, hjælpsomme og hurtige
Det er et stort plus at man kan ringe til Befro, og at man får fat i en person der gerne vil hjælpe.
Hurtig ekspedition. Anbefalelsesværdige
28 November 2011
Unprompted review
Product arrived quickly and in great condition
Being a first-time user of this company I wasn't sure what to expect, but got a great, reliable and speedy service. Would not hesitate to use again.
2 November 2011
Unprompted review
altid fremragende service og support !!!
A+++++++++++++++++++++++++++++++
26 July 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.