Beds on Legs Ltd Reviews 

2,415
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times and the polite, professional staff who ensure a completely seamless purchasing journey from start to finish. Many people also warmly praise the outstanding product quality, noting that the beautiful beds and comfortable mattresses offer great overall value for money. Some reviewers were not happy with occasional separate item arrivals, unexpected product fit challenges when navigating stairs, or noticeable description discrepancies. A few buyers additionally noted that resolving missing parts or addressing unexpected logistics complications required extra perseverance and patience from customers.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting the prompt arrival and... See more

Product

People report positive experiences with product quality and comfort, frequently highlighting the great value... See more

Quality

Reviewers highlight positive aspects of quality, describing the products as well-made, luxurious, and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and efficient communication... See more

Staff

Customers had positive experiences with staff, highlighting helpful and knowledgeable service. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What great service. Found a beautiful bed on their website, but wanted to order but take delivery 8 weeks later on a specific day. Emailed customer service & got a speedy response, and they updated... See more

Rated 5 out of 5 stars

Received our 3rd bed from Beds on Legs very efficient with fabric samples huge choice of beds and mattresses Easy to order online Delivery was very efficient Highly recommend

Rated 5 out of 5 stars

Ordered the single bed mattress online, i had first tried this mattress in a shop and knew it was comfy. The online price was £40 cheaper, delivered within 2 weeks by a two man team who were polite qu... See more

Rated 5 out of 5 stars

Bought two beds last month. They were so good I bought a third! Once again, excellent service, beautifully made customised bed, quick delivery and comfortable mattress.


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store

Written by the company

A good night’s sleep is essential for us all, and finding the right bed for you is important in helping you achieve the perfect night’s sleep. At Beds on Legs, we are obsessed with all things bed related. Our beds and mattresses are hand-picked, top quality, beds and mattresses, at the best prices, to help our customers get the best night's sleep. We have a vast range of swoon worthy beds in plenty of fabrics and colours to suit your decor. Whether it be ottoman beds, fabric beds, divan beds, guest beds or double & king size beds, we cater for all your sleeping needs. At Beds on Legs we pride ourselves on our customer care, if you have a question then get in touch, we will be happy to help and answer all your bed enquiries. We deliver free to the UK mainland, see Terms & Conditions for exceptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 33% of negative reviews

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4.7

All reviews

(2,415)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Good price for the product

I ordered a Fabio Studio White Wooden Storage Bed, a Bee’s Knees side-opening Ottoman bed and a blanket box.
The wooden storage bed arrived in no time. The assembly work was quite challenging as there are shelves on both the head part and the foot part, not to mention the small and big storage drawers. The final product looks gorgeous but we wish some tips and reminders on assembling wooden furniture will make the work easier for us. Once or twice my family member thought of giving up altogether. We’re glad we have persevered.
The custom-made ottoman bed took a little more than 4 weeks. We’re pleased that the customer service was quick to answer our query and helped check the progress.
Delivery was smooth. The bed came in two big boxes with a headboard. Assembling was simple. There were even stickers on the bed which shows where the screws should go in joining the headboard to the bed. That’s very thoughtful indeed. If the heavy boxes, the headboard and the blanket box had come with restraining straps, that would have been most helpful as there would not be the danger of pulling off some staples while getting a hold on the smooth-surface headboard and flipping the boxes from bottom-up to its bottom-down position. Then my beautiful wooden floor would be safe.
The ottoman bed is sturdy and worth the price as the heavy mattress is rested on the wood cover of the box and storage is inside a wooden box.
We love what we have paid for. I will surely go to Beds On Legs again if I am to buy another bed.

5 December 2023
Unprompted review
Rated 4 out of 5 stars

Customer service second to none

There was a mistake with the delivery address which resulted in a second delivery being scheduled. Not sure if it was human error or the tech but the company dealt with it promptly and our delivery came at the time agreed. The bed looks amazing - can’t wait to try it.

20 November 2023
Rated 5 out of 5 stars

Overall good bed and good service

Simple checkout online. Website was good. Bundle kit was perfect. Just a heads up the medium mattress as described, on the bed feels more like a medium to firm. Very comfy. Perfect for guests to stay over and affordable. The bed instructions do require a careful eye. Would like to see all components numbered. Only four components numbered that i can see. It would have been very helpful to have all components numbered as feedback for the manufacturer. Plus check all boxes for screws, nails, wooden pegs etc. But over all bed quality is great.

16 November 2023
Rated 5 out of 5 stars

Bed is wonderful

Bed is exactly as advertised, beautiful and stylish. Mattresses are comfy and would highly recommend.

I love that you have the option to have it as a single, double or two singles.

The bronze effect looks lovely against my navy walls and would suit any colour.

11 October 2023
Rated 5 out of 5 stars

Fantastic

Fantastic, fast service, friendly helpful staff and great quality beds and mattresses.

2 October 2023
Rated 3 out of 5 stars

Disappointing quality of the bed frame

After having to chase Bed on Legs for a delivery date - which turned out to be twice the website advisory, the delivery men were excellent, an email the day before to confirm a 3 hour delivery slot, then calling me to let me know they were an hour away, arriving within the delivery window advised, and taking the boxes to my allocated room.
However once unpacked I was disappointed with the quality of this bed, the "welding" where the pieces are joined, are very badly fused including all over the decorative railings, so in view.
The colour was also called Stone white, so I expected it to be more white however the bed is actually cream in colour.
The mattresses were as expected - ok for occasional use, but not for everyday as too "spongy"

21 August 2023
Rated 4 out of 5 stars

I have always used yourselves as I love…

I have always used yourselves as I love your product. I do feel the delivery company you use let's you down. Their custo.er service is appalling. Next time I will make the drive and collect it from you directly so I never have to use them again

6 September 2023
Rated 5 out of 5 stars

Great experience with Beds on Legs

Great experience with Beds on Legs. The Flintshire Beds sofa bed wile purchased exceeds expectations in terms of quality and was delivered promptly considering. They also were great at answering questions in advance so I felt comfortable with the purchase.

27 August 2023
Rated 5 out of 5 stars

Bed mattress and headboard

Bed, headboard and mattress arrived on time this morning. The delivery men were polite and respectful. All 3 items were extremely well packaged. The velvet headboard and matching base surround give it a luxurious look. Very good quality. The bed and is now up and dressed and looking great. Would definitely recommend this bed company.
Thank you

1 September 2023
Unprompted review

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