Excellent re delivery, no delay everything intact, however we did have add a few screws for stability in a few places as a large piece of furniture. You really need someone who is good at assembling f... See more
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Bed Kingdom is an online retailer with a strong and expanding presence in the UK furniture market. Offering a wide range of products - from beds, mattresses, and bedroom furniture to stylish living and dining room pieces - the brand is committed to providing customers with outstanding value and high-quality products.
Get Free Delivery on all items as well as next day delivery before 2pm on 100's of exclusive products

Bedkingdom, Old Delivery Office, Oldfield Lane, WF16 0JD, Heckmondwike, United Kingdom
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Fantastic quality and delerived within 2 days. Would use again 100%

Reply from bedkingdom
Experienced smooth ordering and very informative delivery updates. Delivery team called 30 mins before arrival and were very polite and careful.

Reply from bedkingdom
The website was easy to use. i placed my order on Wednesday evening, and the bed was delivered on Friday morning. The delivery guys called before they arrived, were polite and respectful and delivered into my hallway as requested as my children were still sleeping.
The instructions to put the bed together were clear, except for the information about the slates. The slates were hidden in the headboard. Great space saving idea, but i was racking my brain for where the slates could have been placed.
Great design, my daughter loves her new bed. We ordered the flair Ava ottoman single bed. My only fault would be that the mustard colour of the bed is not as vibrant in real life as the pictures portray.

Reply from bedkingdom
Great delivery, bed is perfect very easy to put together.. Strong and sturdy

Reply from bedkingdom
Well made bed easy to assemble maybe longer than anticipated but well worth it . Swift delivery too

Reply from bedkingdom

Reply from bedkingdom
Extremely disappointing and would not order from here again . The flair shasha bunk bed arrived missing all hardware and over half the pieces. It took 12 days to resolve with terrible customer service, constant chasing for updates with little apology and a little less than 6% compensation. My kids were left without a bed during this time. To make matters worse, the original delivery contained duplicate pieces and parts for a completely different bed, leaving us with loads of “extra” pieces to deal with with no offer to have the completely useless planks returned.

Reply from bedkingdom
Excellent re delivery, no delay everything intact, however we did have add a few screws for stability in a few places as a large piece of furniture. You really need someone who is good at assembling furniture and definitely two people. The completed result is very pleasing and the children were thrilled! But one worn out grandpa working in a one window bedroom on a very hot day !!

Reply from bedkingdom
I changed my mind last moment on a bed frame which was due to be delivered the next day, however Marwin was exceptional in supporting me in the cancellation of the delivery, and finalising the payment for the new frame. Thank you again!

Reply from bedkingdom
Amazing informative visit into store and we love the bed xxx

Reply from bedkingdom
Very good at first they brought all the wrong order, so when I went to put the beds up things was missing so I had to wait until the Monday when they opened to get this sorted. They sorted it out very quickly for me and had the missing pieces delivered the next day.

Reply from bedkingdom
I bought my kids bunk bed from Bed Kingdom and damaged one of the parts during installation but the company has been very helpful and nice expecially Sheila, who made sure I got replacement dispatched in just two days.

Reply from bedkingdom
Placed an order on the 7th with next working day delivery which should have been Monday. No update on my account, also emailed support with no response with an update, I dismantled my child’s cot with the understanding her new bed would be delivered the next working day. Tried calling 09 number numerous times with no one answering call starting to feel like I have been scammed.

Reply from bedkingdom
Delivery date was changed this was ok however it was documented that this was my fault. I was in and watched them attempt to Deliver for them to relise this was on on the van.
Then recived e.mail to say if I missed the next Delivery I would be charged. Another e.mail stated item out of stock. Watsapps was not helpful

Reply from bedkingdom
Fast delivery, easy to contact and amazing bed for price. My boys absolutely love it, and it was easy to put up and instructions were very straightforward

Reply from bedkingdom
Really great customer care. Friendly efficient and professional. I’m delighted with my purchase and so grateful for the very helpful and prompt care I received.

Reply from bedkingdom
Great communication, quick delivery, very good affordable quality 👌 well worth chceking out

Reply from bedkingdom
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