Got some bedding for our Master BR. Delivered superfast. Unfortunately didn't match our painting, whichever way I looked at it (it's difficult to judge from the website alone). Return was easy and... See more
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About Bedeck Bedding
Written by the company
About Bedeck
Written by the company

- When you buy from Bedeck, you’re buying into family, heritage and trust.
Contact info
187-189 Lurgan Road, BT67 0QS, Magheralin, United Kingdom
- 0333 200 7331 or +442838322698
- care@bedeck.co.uk
- www.bedeckhome.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Purchase of 2 single duvet covers
Easy to find high end quality bedding at reduced prices. Could filter to colour scheme and style of bedding. Quick delivery and excellent service. Very happy with my purchase.
I wanted to share some feedback about…
I wanted to share some feedback about my recent visit to your Ashford Outlet store.
I found the staff to be very cold and unapproachable. There was no interest in helping me or answering my enquiries, and I genuinely felt like walking straight back out of the store. The only reason I stayed was because I specifically wanted to purchase one of your bedding sets.
In the end, I had to ask whether the item was available online, rather than a member of staff offering that as an option. Had I not done so, I would have left without making a purchase, and you would have lost a customer.
I spent over £200 during my visit. While that may not seem like a significant amount to a large company, it is to me. I’m also the sort of customer who returns to stores where I receive good service, but unfortunately I won’t be returning to the Ashford Outlet.
The atmosphere in the store felt very unwelcoming. There was no warmth, enthusiasm or engagement from the staff. As a customer, I felt more like an inconvenience than someone whose custom was valued. A simple greeting, offering assistance, or suggesting that products could be ordered online if they weren’t available in store would have made a huge difference.
I hope someone is able to visit the store and observe the customer service first-hand, as I believe there is considerable room for improvement. Your products are lovely, but the customer experience did not reflect the quality of the brand.
Top quality towels
Top quality towels which were at a very fair price and well worth the value. I'm very happy with these.
Beautiful quality and design
I bought a duvet and pillow cases in the sale. The quality is beautiful, so well made, lovely design and material. My order came quickly too.
Very pleased with my purchase
The product is fine an service prompt.
Excellent bed set
Great designs very quick delivery and…
Great designs very quick delivery and price is very good thank you I absolutely love my choice highly recommend Bedeck
The V & A daffodill curtains I bought…
The V & A daffodill curtains I bought arrived quickly and were really good quality. The sale price was amazing!
Great product although a few days after…
Great product although a few days after expected.
Lovely washed and irons great material…
Lovely washed and irons great material very happy
Stunning quality and finish feels lush…
Stunning quality and finish feels lush to sleep in
Received product as ordered.
Beautiful duvet set
Easy ordering, good delivery times, beautiful duvet set, washed already, virtually no creases.
Bedeck products always great
As always with Bedeck products the quality of the towels is excellent. Stunning to look at too. Very pleased, thanks
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