The website was lovely to browse around and there were some very good sale offers on curtains so I ordered a pair. My ordered package was delivered in the time stated and in excellent condition. Un... See more
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My wife bought a quilt cover and matching pillow cases in the sale. She was very enthusiastic, even more so when the order arrived. I was less enthused but have to say (as now in use), the quilt a... See more
Computer led me to believe my order hadn't gone through. So I ordered again and ended up with two ordered! So nil points for computer system but five points for Maeve in customer services who so... See more
Beautiful William Morris duvet cover. High quality cotton sateen. Feels very soft to the touch and washes well. Colours are vibrant and looks a lovely statement piece. Would highly recommend. Arrived... See more
Company details
About Bedeck Bedding
Written by the company
About Bedeck
Written by the company
- When you buy from Bedeck, you’re buying into family, heritage and trust.
Contact info
187-189 Lurgan Road, BT67 0QS, Magheralin, United Kingdom
- 0333 200 7331 or +442838322698
- care@bedeck.co.uk
- www.bedeckhome.com
4.8
Excellent
35K reviews
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Excellent product excellent valve the…
Excellent product excellent valve the quality is outstanding as always only negative is delivery takes a while
16 July 2026
Lovely products at a good price.
16 July 2026
Excellent bedding and service
Got some bedding for our Master BR. Delivered superfast. Unfortunately didn't match our painting, whichever way I looked at it (it's difficult to judge from the website alone). Return was easy and free. I am grateful for an opportunity to try.
Quality of the bedding itself is excellent. I loved the pattern and colours. So sorry it turned out to be unsuitable.
3 July 2026
Great Quality at Reasonable Prices
Good choice of high quality needing, curtains and towels. Easy to use website prompt delivery
17 July 2026
High quality, as expected
I'm a returning Bedeck customer.
The bedding is always great quality and priced reasonably.
16 July 2026
⭐☆☆☆☆
⭐☆☆☆☆
Very disappointing experience.
I purchased two sets of curtains and returned both items in accordance with the company’s returns policy. The retailer received my return on 26 June, but I wasn’t contacted until 6 July, when I was informed that one set had allegedly been returned in an “unresalable condition.”
The only evidence provided was a close-up photograph that did not identify the curtains as the ones I returned or show the condition in which they were received. When I asked for evidence linking the photograph to my return, my concerns were not addressed.
To make matters worse, one set of curtains had never even been opened, yet I have still not received a refund for those either, despite the retailer raising no concerns about them.
The level of customer service I received was completely unacceptable. After I raised legitimate questions and asked for evidence to support the company’s decision, Jodi, Customer Service Team Leader, simply stopped responding to my emails altogether. Being ignored when trying to resolve a genuine issue is extremely frustrating and unprofessional, especially when all I was asking for was evidence to support the company’s decision.
I gave the retailer every opportunity to resolve this matter directly, but due to the lack of communication and the way my return has been handled, I have had to escalate the matter to my credit card provider.
Based on my experience, I cannot recommend this company.
6 July 2026
Unprompted review
Reply from Bedeck Bedding
Good morning,
Thank you for your recent order,
Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.
We would like to clarify that the refund for the curtains was processed in full on 22/07/2026. We have also reviewed your case and can confirm that all correspondence received from you was responded to throughout the process.
We understand that you were unhappy with the outcome regarding the condition assessment of one of the returned items, and we're sorry that our explanation did not meet your expectations. We appreciate that this was a frustrating situation for you.
Your feedback has been noted and shared with the relevant team as we are always looking to improve our communication and customer experience.
Kind regards,
Bedeck
What a beautiful set of bedding
What a beautiful set of bedding, the bedding photo doesn’t do this set justice, the buttons on the duvet are just adorable, along with the bees 🐝 we couldn’t have chose a better set, I’m not sure I would have paid the full price, but I’m definitely happy with what we paid, delivery was good, the whole process of ordering and delivery was absolutely faultless, well done guys x
18 July 2026
Excellent quality duvet ser
Excellent quality duvet ser. Arrived quickly. Brilliamt price in the sale
18 July 2026
Fast delivery service
Everything was just like in the photos except the curtains which I thought would be darker. Not a problem though.
11 July 2026
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