Just tried to assemble an Aster baby…
Just tried to assemble an Aster baby rocker, the chair when finally assembled does not drop to flat for storage and the carry handle is not secure, what a load of rubbish.
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Just tried to assemble an Aster baby rocker, the chair when finally assembled does not drop to flat for storage and the carry handle is not secure, what a load of rubbish.
Terrible customer service!
I have ordered a Bebe Confort Helios for 3 times now. And they all had a manufacturing error in the canopy.
Luckily i ordered via Amazon so they allowed me to swap it for a new one. But i constantly received returned one. There was written inside the box, the box was damaged an probably used.
I emailed bebe confort because i wanted to keep the wagon and only to receive a pair of properly working canopies. But they don't respond at all! I tried via instagram but they couldnt help me either, sad very sad. This is going on for more than a month now.
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