Ordered a travel rucksack to take on holiday that was not dispatched until several days after ordering. I emailed company to cancel as it would not arrive in time. Later received a tracking email. The... See more
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Absolutely rubbish. Took my money and delivered an empty envelope. No response on delivery of the bag. Useless scammers. Do not waste your money. Like money is easy nowadays. Crap company. One st... See more
I wouldn’t honestly give them 1 star because it is a complete scam. I paid £30:51 for a back pack and received a tiny envelope in the post weeks later. Instead of a star id give them 😡😡😡😡😡. DONT... See more
MASSIVE SCAM. Took my money and haven't heard a thing since. No bean bag delivered or even a confirmation email. I did receive an email from a random person saying they received my confirmation that h... See more
Company details
Written by the company
Under New Management The brand has had tens of thousands of customers and we do not feel the current reviews reflect the overall experience of customers. We are looking at rewriting any wrongs of the previous owners that have occured. If there are any issues please contact us on our website and we will happily assist in sorting in them.
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No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I wouldn’t honestly give them 1 star…
I wouldn’t honestly give them 1 star because it is a complete scam. I paid £30:51 for a back pack and received a tiny envelope in the post weeks later. Instead of a star id give them 😡😡😡😡😡. DONT TOUCH THEM WITH A BARGE POLE!!
AVOID..total scam …
Ordered a travel rucksack to take on holiday that was not dispatched until several days after ordering. I emailed company to cancel as it would not arrive in time. Later received a tracking email. The item arrived the day after I returned from holiday and it was a tiny empty envelope. Absolute scam. Emails have been ignored so am now fighting for a refund from my bank. AVOID at all costs. Looks like they trade under different names though so please be vigilant
Thieves on the Internet
Absolutely rubbish. Took my money and delivered an empty envelope. No response on delivery of the bag. Useless scammers. Do not waste your money.
Like money is easy nowadays.
Crap company. One star. Do not recommend.
Where is my order you pirates!!
Scam
Scam! Took my money, providede a fake tracking number and then after 10 days any sign of the purchase disappeared from the "shop" app.
Never received my bean bag
Never received my bean bag. I tried contacting the company via email and social media and never got a response. There’s nowhere on the website for FAQs or contact details. Did a chargeback on my bank to receive my money back. Steer clear of this company.
Can't recommend this company
Can't recommend this company. Purchased a beanbag and waited a week or so before receiving WhatsApp messages from the owner claiming my parcel was lost, then shipped, then not actually shipped but in a shipping container, then again shipped, then posted next day delivery. I would be told nearly every morning that it had been sent out and to wait for proof and then ignored for the rest of the day, repeated over more than two weeks. Eventually asked for a refund, owner panicked and assured me it was definitely shipped for next day delivery that time but it wasn't so I had my bank do a chargeback when suddenly my refund was available because my parcel never did ship. The most bizarre customer service I've ever experienced.
Good was late arriving but happy with…
Good was late arriving but happy with the product my little one loves it - awesome design
good thank you
Really cool design and fun looking
Thankyou for the speedy delivery.
This is a beautiful baby seat and my son loves it. Definitely on the list for prezzies this year. Like the fact it’s easy to clean also
Great item
Great item, experience, honest and very trustworthy, will definitely be using again 👌👌
Loved the seat beautiful style sent on…
Loved the seat beautiful style sent on time excellent quality will definitely be getting them for family and referring friends. Customer service spot on
Was delayed but very very good product
Very good thank you!
Does anybody have a contact number for…
Does anybody have a contact number for this company? Ordered a beanbag ages ago and still haven't received it? It's impossible to contact them
Zero Stars
Zero Stars. Ordered in November 2019 and item never received. Numerous messages sent to no avail and no refund. Avoid at all costs.
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
I ordered my bean bag bouncer in August 2019 before my little one was due in September. I have attempted to contact this company for my order and I get completely ignored. It's almost two years ago now and still nothing. They won't even refund my money. Such a waste of a company considering they advertise some lovely products our little ones just aren't able to enjoy.
I ordered a bean bag from this company…
I ordered a bean bag from this company in February of this year and still haven’t received it. No email confirmation or anything. Tried emailing them and got no response. If I could give this company zero stars I would but I had to give at least 1 to be able to write this review to warn you people. SCAM
Amazing product would highly recommend…
Amazing product would highly recommend so comfy my baby loves it 😍
AVOID AT ALL COSTS.
AVOID AT ALL COSTS.
made the mistake of purchasing the bean bag first without reading the reviews on here. Initially thought something was wrong as their website kept playing up when placing the order. Good job I used a credit card as at least I stand a chance of getting the money back. Ordered on 23rd November and had nothing delivered.
DO NOT USE BEANBAG PLANET
DO NOT USE BEANBAG PLANET. Not only have they not delivered my product and are ignoring my attempts at contacting them, I have just discovered they have set up a monthly direct debit for the cost of my one time order. PLEASE AVOID THIS COMPANY.
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