Bellesa Reviews 

15,388
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,459 reviews, reviewers had a great experience with this company. Customers frequently mention that the shipping is exceptionally fast, and they truly love the discreet and careful packaging used for every order. Shoppers also praise the top notch customer service, noting that the support team is always ready to help and quickly replace missing or damaged items. Some reviewers were not happy with certain product designs, explaining that the items did not fit their bodies comfortably or provide the expected sensation. A few other people also felt disappointed when specific toys stopped working properly or failed to charge correctly after just a few uses.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, as opinions on items vary significantly among consumers.... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Quality

People report ambiguous experiences with quality, as feedback is deeply divided. Many customers praise the... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer... See more

Customer service

Consumer opinions regarding customer service are notably divided. Many reviewers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order, the delivery not so great. It took the package 14 hours to go maybe 50 miles at the most (down 1 interstate). Showed up late at night, wasn't put behind the big pot to hide so porch pir... See more

Rated 4 out of 5 stars

Shipping took much longer than originally quoted but products are as advertised. Great quality and nice packaging. The battery on the bullet is much longer lasting than other brands. Would've liked a... See more

Rated 4 out of 5 stars

So for the good, it arrived on time and works amazingly! Airpro is my new favorite toy. For the bad, while paying for it it showed two separate shipping prices. So initially when it gave me the... See more

Rated 4 out of 5 stars

I received a defective product and they sent me a new one which I really appreciate! I had requested to just get a refund because I didn't want to mess with the defective item or get another one if i... See more


Company details

  1. Sex Toy Store

About Bellesa

Written by the company

Bellesa is a by-women sexual wellness company.

Description of image

Description of image

Shop Bellesa Toys
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Our Community
Contact Us

Mission
The premier destination for all things sexual wellness, Bellesa is on a mission to close the pleasure gap. By empowering its community to embrace, explore and celebrate their sexuality, Bellesa is leading the sexual wellness revolution. The company's core belief is that sex and pleasure should be fun, empowering, and 100% shame-free.

Top Quality
Bellesa Boutique sex toys and pleasure products are crafted with the highest quality, 100% body-safe premium materials. Each Bellesa product is a true labor of love.

Community First
Bellesa was built on community, and it remains at the heart of every thing the sexual wellness brand does. With upwards of 600,000 followers on Instagram, Bellesa is committed to destigmatizing pleasure and breaking down taboos, all while connecting with its one of a kind community through real talk and laughter.

100% Discreet Billing & Shipping
Discretion is a priority at Bellesa. All BBoutique orders are dispatched in plain brown boxes. Nowhere on the package will it display anything about Bellesa or what is inside. The label will show up as "CONTAINERS PLUS"

Worldwide Shipping
Bellesa Boutique ships worldwide, with warehouse locations set up across the United States, Canada, and the United Kingdom.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

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4.1

All reviews

(15,388)

2,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My package never arrived unfortunately

My package never arrived unfortunately, I was not notified when it was out for delivery so there was no one to receive it :(

4 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re surprised and so sorry to hear about this and can assure you this is not typical. Please reach out to our care team as we are keen to find a resolution and making sure you receive your order!

Rated 1 out of 5 stars

One Star

As a beginner, this was over stimulating. I wish there was a function to start slow and work your way up. Secondly, it’s pretty loud even with a fan on.

13 August 2026
Bellesa logo

Reply from Bellesa

Thank you for sharing your experience. We’re sorry to hear you weren’t a fan of your purchase. We curate Bboutique very carefully so that we only offer products of the highest quality. Of course, everyone’s bodies and preferences are different. We’d love to offer you a discount code off your next order, please reach out to our Care team to claim!

Rated 5 out of 5 stars

Great service

I really appreciate the quick response and the helpfulness of the staff. And delivery is always fast.

12 June 2026
Rated 5 out of 5 stars

Diskreet Air

First of all, I have tried many of the products and I have a few favourites - Disckreet Air is one of my “go tos”. It is a bit loud but has strong suction and multiple senttings - it’s great in the bath. So I have been using this for a couple of years and it started to malfunction. I replaced it but the new one was also malfunctioning. The team at BB did not hesitate to replace it and were very quick and kind. Thank you BB!

12 August 2026
Rated 5 out of 5 stars

Customer service support went above and…

Customer service support went above and beyond when my package showed delivered but I couldn’t find it anywhere. They were very kind and treated me like a human not just another order. This is my first time ordering and I was very pleased with all the different sales/options available to order!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful!!

I recently joined Bellesa and it’s been wonderful: the toys, the videos (healthy and ethical), the delivery service is quite fast and the package discreet.

I recommend it entirely! Whether you only watch videos or want to buy a toy, this is the place!

11 August 2026
Rated 5 out of 5 stars

Birthday Presents to Me

From seeing an ad on Facebook which brought me to the website, I am pleasantly surprised with you! From being a Canadian company, to the fast shipping, free gift...everything was an easy and high-quality process <3

12 August 2026
Rated 5 out of 5 stars

Stronger than expected

This is probably one of the strongest vibrators I've bought from here so far. It work wonderfully and can last three sessions before needing to be charged again. It was delivered at the promised time without any issues and I appreciate how compact the packaging was.

5 August 2026
Rated 5 out of 5 stars

OMG!

OMG! I ordered the rose and water based lube. I don't think I've ever had so much pleasure, even from a man. The silicone it's made from is so soft, it's almost like skin.
My order came very quickly, no waiting around wondering. Each time I got an email about when it was coming, I got more excited. Once it got here, I couldn't wait to try it out so I didn't wait!

12 August 2026
Rated 5 out of 5 stars

Amazing purchase

Really accessible page. Tons of different discounts available going on at once! Loved the different options. I got a free rose toy instead of taking any discounts which in my opinion was an amazing deal! Delivery was also pretty fast and frequent updates!

11 August 2026
Rated 5 out of 5 stars

Great company to support!

I just love supporting a company that treats their customers like human beings & provides great products that exceed expectations. And it may seem small but I appreciate the quality of the packaging — a nice cherry on top of a good experience.

11 August 2026

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