Very pleasant experience. The staff both during the eye test and choosing the frames etc were professional and helpful. Ditto when collecting the frames. Can’t really find any faults
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Great staff, service is excellent, my optician was pleasant and knowledgeable. Sorry, forgot her name, a long haired young lady. Explained very well and answered all my questions. Thank you 😊
The staff are so friendly and professional. I couldn't read small print easily with my new glasses. Lisa didn't make me feel awkward in having a query. She carried out measuring my lenses and made an... See more
I had a problem with my hearing aid, rang Bayfield who got David, the Audiologist, to phone back within the hour! David managed to squeeze me in that morning and solved the problem. Excellent servic... See more
Company details
About Bayfields Opticians & Audiologists - Sandbach
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
2 Georges Walk, CW11 1AR, Sandbach, United Kingdom
- 01270 763641
Comprehensive eye tests
4.7
Excellent
37 reviews
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Always give good service
7 May 2026
Very pleasant experience
Very pleasant experience. The staff both during the eye test and choosing the frames etc were professional and helpful. Ditto when collecting the frames.
Can’t really find any faults
2 May 2026
A very pleasant optician
A very pleasant optician, looked at my old tests I have AMD, and we talked about my best options
28 April 2026
Very friendly helpful staff
15 April 2026
Staff were very pleasant
Staff were very pleasant and audiologist David had a very good costumer manner.
30 March 2026
Very welcoming and professional,
25 March 2026
Excellent service
Excellent service
Very professional & friendly staff
Thorough eye checks
25 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Expensive
The eye test is fine but it's getting very expensive. The frames are unimaginative in that they are mostly the same shape and style apart from the most expensive ones. The children's frames which are free on NHS are especially few in number, choice and size which is disappointing for the children.
24 March 2026
Reply from Bayfields Opticians & Audiologists - Sandbach
Thank you for your feedback. We acknowledge your concerns about the cost of eye tests and the limited variety of frames, especially the children's NHS selection. We'll consider your comments as we evaluate our pricing and frame selection.
Pleasant Staff always willing to help
Pleasant Staff always willing to help. Professional eye test with clear explanation of process and results.
11 February 2026
Excellent Service
Excellent, friendly and efficient service from the whole team. I would highly recommend Bayfields.
17 February 2026
Great experience
Great staff, service is excellent, my optician was pleasant and knowledgeable. Sorry, forgot her name, a long haired young lady.
Explained very well and answered all my questions.
Thank you 😊
4 February 2026
New glasses
All of the staff were very professional and really helpful. There wasn't any frames that suited my budget, size etc in store so Sharon showed me some options on the computer. A pair was ordered for me to try which I tried and then bought.
3 February 2026
Good service
Good service. Appointment time to suit and a very thorough check. Everything explained in detail.
Lovely service selecting glasses and great explanation of the choices. Nice discount with the plan.
24 January 2026
Dave was thorough
Dave was thorough, pleasant and patient, explaining everything clearly
13 January 2026
Listening to my requirements
Listening to my requirements, the optician had a pleasant personality, and a suitable pair of glasses were provided.
27 November 2025
A professional service
1 December 2025
Easy to book appointments online
Easy to book appointments online. Equipment is high quality and the staff are always so welcoming and willing to help.
19 November 2025
Excellent experience
Excellent, friendly and professional staff, once again made my visit to Bayfields a pleasure. Totally confident in their service.
27 November 2025
From the first moment we were welcomed…
From the first moment we were welcomed and had a coffee made for us. Our eye tests were carried out really well with lots of chatter and explainations. Lisa took us into the glasses section and was a great person to advise on the kind of glasses to wear. Well done to the whole team.
27 November 2025
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