Very helpful and professional service. I wasn't pushed into paying for extras that I didn't want or need.
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That my bike was allowed in shop! Which is Important because my walking is getting really bad, and without it my life would be unpleasant. The People are really nice unfortunately I am Autistic an... See more
It was so deliciously cool on the hottest day of the year. I was made very welcome, everything was clearly explained and I felt confident to continue with much better hearing . Thank you.
Company replied
Annual NHS eye test. Thorough, and explained all the different aspects of the test and the results clearly and in a reassuring manner. Very professional.
Company details
About Bayfields Opticians & Audiologists - Chester
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
31 Eastgate Street, CH1 1LG, Chester, Cheshire, United Kingdom
- 01244 315112
Comprehensive eye tests
4.6
Excellent
39 reviews
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Appointment was on time
Appointment was on time, all staff were friendly and procedure was carried very efficiently and every step explained
6 October 2026
Very helpful and professional service
Very helpful and professional service. I wasn't pushed into paying for extras that I didn't want or need.
5 October 2026
Annual NHS eye test
Annual NHS eye test. Thorough, and explained all the different aspects of the test and the results clearly and in a reassuring manner. Very professional.
28 September 2026
The opitians were very freindly and…
The opitians were very freindly and helpful would recomend to family
24 August 2026
Friendly knowledgeable staff
4 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great team
Great team. Nothing was too much trouble. Would happily recommend but I thought the price of the glasses were expensive.
5 August 2026
Reply from Bayfields Opticians & Audiologists - Chester
It's great to hear that our team took such good care of you and that you'd be happy to recommend us. We appreciate your honest feedback on our pricing and thank you for taking the time to share your experience.
Friendly and respectful staff who put…
Friendly and respectful staff who put you at your ease and explain everything that they are going to do.
8 August 2026
Reply from Bayfields Opticians & Audiologists - Chester
Hi Marilyn, thank you for your kind feedback. We're so pleased to hear that you felt at ease throughout your visit and that the team took the time to explain everything clearly. Providing friendly, respectful care is at the heart of what we do, and it's wonderful to know that this was reflected in your experience.
Excellent personal service
It was so deliciously cool on the hottest day of the year. I was made very welcome, everything was clearly explained and I felt confident to continue with much better hearing . Thank you.
13 August 2026
Reply from Bayfields Opticians & Audiologists - Chester
Hello Ruth, thank you for your lovely feedback. We're pleased to hear that you enjoyed the comfortable atmosphere in the practice, especially on such a warm day! It's wonderful to know that the team made you feel welcome and provided a positive experience throughout your visit.
Everyone was very welcoming
Everyone was very welcoming, friendly and helpful. Great job on the tests by Dakota.
24 July 2026
Very friendly & relax & good choice…Colin & Julie
Very friendly & relax & good choice glasses & sunglasses
29 June 2026
Very thorough eye examination followed…
Very thorough eye examination followed by excellent advice from David the optometrist.
Im really lokking forward to picking up my glasses.
16 May 2026
A good listener and provided advice…
A good listener and provided advice that helped me decide on my future options
24 April 2026
Very thorough sight test with full…
Very thorough sight test with full discussion of my lifestyle and hobbies.
Reassurance of OCT scans referred to earlier scans on record showing minimal retinal changes etc.
Selection of frame, lens and subsequent fitting was unhurried and helpful.
13 February 2026
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