BatteryStation.co.uk Reviews 

Only used once for a selection of camera and watch batteries. Found everything I wanted, ordering was easy, prices were good and delivery / communication was spot on. Will definitely default to them next time I need batteries.

Good batteries, reliable shipping.

I like the company and I like the products but unfortunately their website needs a lot attention. I tried to order two products from previous purchases and failed after several attempt to get both into the cart. I need to phone them.

Used this company a number of times for battery purchases AA, AAA, CR2032. Good products, competitive prices and very responsive when contacted for customer support. Pleasure to deal with.

Excellent service this time as previous time. Batteries ordered, arrived on time and in good condition etc. Many thanks

Ordered on Wednesday PM for next day delivery with Parcelforce. Was finally received the next Monday. The item was actually sent via FedEx using a third party broker making tracking and delivery options difficult, and the package arrived three days late.

Yes, I read the T&Cs and they technically guarantee nothing, as they seem to love pointing out in replies to other reviews. Good for them; it was still described as next day delivery and it was still late.

The batteries seem fine.

I have used Battery Station several times and they have always delivered in service and delivery.

1st time user & very pleased.

Good price, batteries posted on day of ordering & order received as advised.
Correct batteries received and all with 8/9 years to use by date - what more could I want?

Edit…

After launching “an investigation”, my parcel miraculously turned up!
I guess causing a fuss does work after all…..

I have ordered from Battery station on 3 occasions and 2 of those orders “went missing.”
They’re not missing, batteries are very saleable and Yodel “stole” them.
66% failure to deliver is beyond poor and the more customers accept poor service, the more we’ll receive it.
Whilst I realise this is not the fault of Battery Station, they are responsible for the couriers they choose.
On one occasion I accepted a replacement order but now it happened again, I have asked for a refund and will shop elsewhere.

Absolutely EXCELLENT. Have been using Battery Station for years now and I can't fault them. Fair prices, good range and really impressive delivery service. It's sad when someone obviously bent on mischief-making posts a ridiculous, and obviously totally false, review. I have no axe to grind-there is simply nothing I can think of that could, or would, merit a malicious review. No matter how small my orders, Battery Station has never failed me.

Fake AAA batteries
All the batteries I have had from them over the last few years are watch batteries wrapped to look like a AAA. I have had Panasonic, Varta and Duracell Pro, All leak and when they start to die they die very quickly. Just got 4 Varta out of a pack, put them in the torch and they didn't work. Tested them and they have a charge but then noticed they were leaking. Bought them middle of last year, stored correctly, Fake knock off batteries.

Great price for rechargeable batteries. Easy to order online and cheaper than local stores. Impressed
From ordering to delivery. Whats not to like. When needed will use again.

My umpteenth order. Competitively priced fresh branded batteries swiftly delivered and all fine. Thanks.

Very disappointed. Chose Batterystation because of guaranteed dispatch if ordered before 4pm. They failed to state on the website that this does not apply on certain days - so beware. Then, failed to respond adequately to my complaint. To date I have neither batteries nor a refund.

I've used Battery station before, even had them deliver via Evri back in 2024, but the world has moved on. Great product's , good price and reasonable postage and packaging costs, completely let down by the 2nd worse delivery company in the UK 2025. Yodel- second to last, just above Evri , 37% satisfaction rating, or put the other way 6.7 out of 10 people think Yodel are garbage. Why the hell do you send parcels via a bunch of morons ??? Who let your company down ????? (Ooh let's think -Yodel !!!!). 30th December 2025, two people in the house, Ring cameras recording and a message from Yodel showing a delivery to behind a rubbish bin ( our bin is locked behind a locked side gate, so they climbed the gate, in full view of a ring camera and left the package a la "all because the lady loves milk tray" ?????) . I think not, If you want to project a decent company profile GET RID OF THE MORONS AT YODEL !!!!!!!.

If a company uses an unreliable and incompetent courier service, this ultimately reflects on the company.
Products and customer service appears okay. DO NOT BUY when the courier is YODEL

EDIT 2 to reply (they still not accepting they are short-changing people by stripping out a BASIC FUNCTION OF RETAIL and forcing people to get used to it much like grocery chains are forcing people to "get used" to self checkouts....)
i. many small companies answer their phones and just give an answer. It is only easier for YOU so you don't have a phone ringing interrupting your workflow. Thing is there is no extra cost....I ALREADY spoke to someone on the phone at your company. If there are only 5 of you....then shout out over your shoulder "Hey, does this charger work with this battery???" DONE.
ii. corporate = company
iii. "you didn't try"? My friend, I was already 15-20 minutes in at this point after I had already spent longer than that reading descriptions. At that point...come OFF the phone and then go and try to find ANOTHER page on your site to send a form? Then close all windows and leave and keep checking for a reply?? My day does not revolve around making one single purchase...
iv. ALL PEOPLE want the option to call + email.

EDIT to reply quickly:
a. unsubstantiated? it happened to me. My memory of the event is the substance of my claim.
b. all through decades companies have been profitable doing exactly that. and with working from home it is even lower cost to the company not needing the infrastructure for it. So...just a standard nonsense corporate reply that doesn't hold water.
c. the question was "does this charger on your site work with this battery on your site"? (question asked and answered by your ONLINE COMPETITOR in less than 10 seconds right after (item sold for same price yours so not even a high street!!). it is literally the basic function that retail has fulfilled for over a hundred years....seriously absurd to pretend it is not viable))
d. it is not a vague angry rant. it is a specific and real criticism which you have not solved. (see points in C above...clear example of what is lost in "stripping" out service and engagement putting the weight on the single person)
e. YES. the staff DO work hard. Finally something we agree on. You need MORE staff, PAID MORE, and to lead by example on how it works and is sustainable. Stop following trends that make life harder for people (INCLUDING YOUR STAFF) to save your costs. Your company can survive and THRIVE as many of your COMPETITORS have done so for decades previously and as was more common previously as well. See earnings calls and many documented cases through the 90's, 2000's, and even 2010's. This is a very recent trend which is accelerating.
f. Thank you for your care in replying and your passion is clear and evident. Please amend what is wrong so you can enhance what is right. Many people on your team have done amazing work. I almost ordered all of my stuff from you (now and exclusively into the future for that reason) but am now on board with a different team for the reasons mentioned here. They are doing a better job in these specific areas. I hope they continue and that you change.
g. so nobody waited your maximum waiting time? My question was asked and answered inside 25 seconds with a hold time of less than 3 minutes by your online competitor. "which of your chargers work with your battery?" Come on now. With your setup, I already spent time battling a phone-in system designed to push me off calling and then got put off into navigating to a form? then spending MORE time writing to fill it in and explaining everything then STILL NOT having an answer and having to check back in my day full of things I want and need to do just to save your company operating costs it doesn't need to save?? Yikes.
h. I'm not going to "submit a ticket" to solve this. I solved it in literally 3 minutes by shopping somewhere people are still working better in the ways described here.
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Problems in simple format:
1. called in...slow-speaking auto-recorded message finally gets to option 2 for personal...but "personal sales" is the wrong option because it is a message about how sales only happen online and then it tells you to hang up. (who would wait through 6 options when it sounds like option 2 is the right one?)
2. call again...option 6...wait to speak to someone...then they say..."I can't answer your question about WHAT CHARGER ON YOUR WEBSITE WORKS WITH THIS HIGH CAPACITY AA BATTERY ALSO ON YOUR WEBSITE you have to go onto this page on our website and fill out a form and then within 48 hours you will get a response"....
WOW. How much more cost can they strip out of their operation? Who is it for? Who is benefitting from doing so? Not society. How far we have fallen.
The people running this company don't have a company where you can just buy a battery with a compatible charger without living through a painful experience of spending an HOUR of your life just to get the priveledge of waiting 48 hours for the answer.....

Great company to buy from , ordered Sunday for 2nd class post and order arrived on Wednesday, would definitely buy off BatteryStation again thanks for the excellent service

Looked for an unusual battery type and these guys came up trumps for price, availability and postage costs. Added to that a two day delivery from ordering late in the day. Excellent guys cheers.

Had a problem with an Xtar battery which is supposed to be rare but great customer service and refund received immediately .. thanks Jamie.