Bathroom Takeaway Reviews 

3,227
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 866 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often praise the fantastic value, beautiful designs, and impressive durability of the various bathroom fixtures they purchased online. People love how simple the ordering system is, alongside consistently prompt shipping that ensures everything arrives safely and well-protected. Many buyers appreciate the helpful support team and state they would gladly return for future home renovation projects. However, some customers also noted frustrations regarding delivery communications, missing tracking details, and occasional careless courier handling issues. A few reviewers additionally mentioned receiving damaged goods or experiencing unexpected delays when trying to secure quick replacements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with fast... See more

Product

Consumers find product quality and value to be exceptionally positive, praising the excellent pricing,... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and great prices.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in excellent condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more

Rated 5 out of 5 stars

After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lo... See more

Rated 5 out of 5 stars

I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... See more

Rated 5 out of 5 stars

Really happy with my experience with Bathroom Takeaway. Great service, good prices and plenty of choice. Everything went smoothly, and I’m really pleased with the overall experience. Would definitely... See more


Company details

  1. Bathroom Supply Store
  2. also in
  3. Bathroom Remodeler
  4. Radiator Shop

About Bathroom Takeaway

Written by the company

We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!

At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.

Visit us online or in store and discover how easy it is to transform your bathroom for less./

Our Promises

Written by the company

Product Guarantee
We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
30-Day Money Back Guarantee
If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
Price Guarantee
We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
Free Delivery over £399
We offer free standard delivery on all orders £399 or more to UK Mainland.
Social Media
Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,227)

868 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Let down by delivery company

Radiators dispatched on time and look to be of good quality. Let down by the delivery. Tracking information not updated and delivery left on a steep hill with the pallet leaning dangerously in to the public walkway, without any notification. Cast iron radiator not put on any supports so had broken through the pallet and was very difficult to remove and bottom legs scratched.

16 September 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Steven,

Thank you for your review.

I am very sorry to see that you were not happy with our courier.

We will pass your feedback to them to investigate this further.

Again please accept our apologies for any inconvenience caused.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

New shower enclosure.

I ordered a new corner shower enclosure and tray as mine needed replacing. Ordered it on one day and it arrived by 9 am the following day, brilliant. Lovely delivery man, very polite and helpful.
The shower tray and enclosure are very good and look spot on. My only complaint is the positioning of the waste hole. It is right in front of the doors. This makes it a tad difficult to enter and especially, exit the shower when wet, as you have to step over the waste before you can get out. Not very good if you only have small feet as you risk slipping by taking a giant step. I ordered the shower tray that went with the enclosure so not sure if there was another one with the waste in a different place.

2 September 2026
Rated 5 out of 5 stars

Really great company

Really great service, product was promptly delivered with clear communication on when the package would arrive. The products are great and made our bathroom look amazing!

17 September 2026
Unprompted review
Rated 1 out of 5 stars

I rang sales & spoke to a man…

I rang sales & spoke to a man explaining I needed a shower cubicle as my disabled parent had fell & broken theirs.I was going to pick it up but they said it was on the van for next day delivery.It did come next day the driver took a picture of the damaged box as it had been opened and retaped.I checked the glass was intact and signed for it.The wall plates went on ok but the inframes which go inside them were bent.I managed to fix it and fit it.I rang customer services to let them know and to ask them to send me a top + bottom wheel as they were missing.Customer services wanted pictures but I had already sorted it and attached the glass.I was just making them aware of the damage & asking for the missing wheels.I spoke to a manager & explained that I am
over 30 miles away & just wanted the wheels delivered so the shower could be complete.He then asked for pictures of the 'missing wheels'!!! I asked how do I send them if they are missing ,so he wanted pictures of the holes where they should be.I was trying to tell him I'm nowhere near the house & they don't have smartphones to take pictures.He wasn't interested as he just wanted pictures of 'missing wheels '.He then told me that I haven't looked properly for them. He was rude & said he can't send any thing out without proof.How will pictures of a carpet & a hole in glass prove the items are missing ? He said the conversation wasn't going anywhere & put the phone down on me.So now 2 elderly disabled people cannot have a shower because I cannot provide proof of something that isn't there.Dont bother with this company spend your money elsewhere.

16 September 2026
Unprompted review
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Paul,

Thank you for your review.

I am very sorry to see that you were not happy with our policies.

Unfortunately is items are missing parts, we require images of what has been received which then shows items missing.

We use these images to report the issues to the manufacturer as a form of proof that the item is missing parts. This is a fairly common procedure for online sellers.

We appreciate that it can be inconvenient where the jobsite is not local to the fitter.

We are more than happy to sent any replacement parts once we have the evidence the parts are missing.

Again I apologise for any inconvenience caused.

Kind regards,

- Bathroom Takeaway

Rated 3 out of 5 stars

Good price delivered on time and to the…

Good price delivered on time and to the flat door. Quality as good as the price, fitting needs 2 people but ok!
Happy !

11 September 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Stuart,

Thank you for your review.

I am happy to see that you were happy with the price, delivery and quality.

If there is any feedback you could provide to account for the low score we would welcome it.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

Black bifolding door

I ordered a bifolding door for my new shower. It came and it was to big. I contacted bathroom takeaway and they were really helpful. I have been able to return the door without any fuss. I would definitely recommend this company.

11 September 2026
Unprompted review
Rated 3 out of 5 stars

Ordered a shower screen a towel…

Ordered a shower screen a towel radiator and some silicone sealant, email stated 5-7 days delivery but after 2 weeks I hadn't got any confirmation of the items being sent. I contacted Bathroom takeaways who informed me the delivery was on hold till they got the silicon back in stock. Unfortunately there was no communication at all to let me know the situation. This was my first purchase from Bathroom takeaways and Information is key so I'll be thinking twice before I consider buying from here again.
Average service - Not horrible but not good!

28 August 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Stuart,

Thank you for your review.

I am sorry to hear there were delays with your order.

Looking at your order, unfortunately stock transfers were required to fulfil your order which took longer to complete than normal due to unforeseen circumstances.

This fell well below our usual standards. Please accept my sincerest apologies for this.

I will investigated this further in order to make amendments to stop this issue occurring again.

Kind regards,

- Bathroom Takeaway

Rated 5 out of 5 stars

Good opinion of several products

We bought several items (shower screen, toilet, towel rail) - all were delivered really fast. The website is easy to navigate and we liked the use of real customer photos to show the items beyond the stock photos. Everything was well packaged and seems to be good quality. Would use the company again.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed with the quality

Disappointed with the quality
I ordered this shower enclosure from Bathroom Takeaway, but unfortunately there is an issue with the shower door handle fitting. The screw/bolt for the handle does not tighten properly, so the handle cannot be securely fitted to the glass door. This is very disappointing for a brand-new product and has caused unnecessary hassle. I expected better quality control before the item was dispatched.

1 September 2026
Rated 5 out of 5 stars

Simple ordering process but didn't get…

Simple ordering process but didn't get an acknowledgement through. Phoned them up and they were super helpful to explain technical issues at their end. They provided a tracking number and couldn't believe how quickly the new radiator arrived.
I will be using this company again.

4 September 2026

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