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BassBuds Reviews 7

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TrustScore 3 out of 5

2.8

Hi-fi shop
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Company details

  1. Hi-fi shop
  2. Home Audio Store

Contact info

2.8

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

STAY AWAY DO NOT BUY

ABSOLUTELY THE WORST CUSTOMER SERVICE EVER! Ordered a set of earphones early this year and it has YET to arrive till now. 1st attempt at delivery failed and item was so called "sent back" to country of origin. 2nd attempt ALSO FAILED due to incomplete address. Took almost a week to reply a simple email. Customer service staff was utterly USELESS and send the item without confirming the actual address. I'm talking about you JOY aka customer service representative who didn't reply after the last message seeking solution to your INCOMPETENCE. STAY AWAY FROM THIS COMPANY.

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Superb

Great company! One of my Bassbuds cable was broken so i contacted the customer service. They replied and gave me information on how to send it back.. so i send it back and 3 weeks later i got a new one.. maybe they Will not answer in 24h but i know i am not the only one, like others say that they don’t get a response give the customer service Some time, you’re not the only one, they evently Will answer.. really great company

27 April 2018
Unprompted review
Rated 2 out of 5 stars

Dissapointed

Bought a Bassboomz bluetooth speaker through Groupon, and it was ordered straight away. Almost two weeks later the delivery came, and to my dissapointment they have sent the wrong item. They sent a set of headphones in stead.
I e-mailed their service, and didn't hear anything for a week. Finally I called and got in touch, and they wanted me to send the headphones back. I did, and I still haven't received my speaker and I am £4 extra out of pocket. It is a very appalling customer service, that I have to chase everything up, because of their mistake. I ordered the speaker at the start of january and still I haven't received the speaker that I bought and paid for at the start of january.

3 February 2015
Unprompted review
Rated 5 out of 5 stars

Wonderful

Finally I found earplugs, which are great quality, wonderful sound and important for me: great bass.
Trust me, i tried many earplugs but non has nice bass as this one.
Material is strong, quality build...
No problem with delivery
Thx :-)
Recommended

29 May 2013
Unprompted review
Show reviews in all languages. (7 reviews)

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