BaseLangReviews 

610
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent staff, praising their helpfulness, patience, and professional approach, which makes learning enjoyable and effective. The user experience is consistently described as positive, with many appreciating the platform's flexibility, ease of booking, and the ability to schedule classes at short notice, even minutes before they begin. The product, including the curriculum and variety of teachers, receives high praise for its effectiveness in improving Spanish speaking ability and confidence. However, some reviewers were not happy with the service, mentioning issues with the curriculum materials being useless or error-ridden, and occasional difficulties in finding available teachers for specific programs like DELE. A few other people also felt that some teachers were unprofessional or struggled with conversation and error correction, and there were concerns about a mandatory class recording policy that was later reversed.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the teachers and staff as tremendous,... See more

User experience

Consumers find user experience to be positive, with many describing it as an "awesome" and "incredible"... See more

Service

Reviewers mention ambiguous feedback about service, with many praising its quality and flexibility,... See more

Product

People report positive experiences with the product, with many reviewers stating it's a game-changer for... See more

Booking process

Customers consistently note positive experiences with the booking process, praising its flexibility and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've talked to about 8 different people from Mexico and South America to practice conversation. It's interesting hearing about their countries. I've found 2 favorites. While it's easy to schedule clas... See more

Rated 5 out of 5 stars

I've been using Baselang for two weeks and I love the flexibility. My work is quite irregular so it's hard to schedule lessons in advance. So, with Baselang I love being able to book just a few minute... See more

Rated 5 out of 5 stars

In my opinion, Baselang is one of the best platforms for learning Spanish ! There is a wide variety of content on offer and a large selection of teachers. You can take conjugation lessons, work on... See more

Rated 5 out of 5 stars

Flexible class schedule is fantastic and keeps me learning everyday. There is so much material, with the additional content for each topic, flash cards, and elective classes it’s easy to keep practici... See more


Company details

  1. Language School

Written by the company

Learn how to speak Spanish with native teachers. Get unlimited one-on-one Spanish classes for $179 a month.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

610 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(610)

157 reviews in the last 12 months

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Rated 5 out of 5 stars

Top 10 Reasons I Love Baselang

I’m in my fourth month with Baselang, and I’m so impressed with the amazing program that I felt compelled to write to the founder, Connor Grooms, to thank him and tell him the reasons why I love it. Here are my top 10:

1. The Trial Period
Giving students a week to try the program was simple, yet genius! You could have offered a day, or a few, but a week really gave me the opportunity to test it out. I took over a dozen hours of lessons that week so I was able to evaluate teachers, get comfortable with your website, and check out your customer support.

2. The Teachers
I’ve been so impressed with the quality, and quantity, of the instructors, as well as their training. I’ve worked with a couple dozen so far, and I have more than a few favorites. Although I have a stronger rapport with some of them, I’d feel comfortable taking repeat classes with almost all of them.
I’m benefiting so much from the different teaching styles and areas of emphasis of the instructors. Some correct most of my mistakes, while others let our conversations flow so I can get more confident speaking continuously. Some are sticklers for pronunciation, while others introduce me to slang. A few of the teachers have given me great study tips and recommendations on how to learn the language more effectively. Having a variety of teachers regularly has helped me improve my Spanish tremendously.

3. The Curriculum
There are so many online resources these days to assist people in learning languages that I’ve often found it hard to decide what to study between lessons. Your curriculum solves that problem, and gives me a structure to make sure that my learning is comprehensive.

4. The Electives
What a bonus these are! Just last week I attended a wedding where I knew that a few of the guests would be speaking Spanish. A few days before, I did the “At the Wedding” elective and I was able to speak to them easily.

5. The Flexibility
I love that I can choose what I do in each class! Do I want to do a regular lesson? Fine. How about a lesson in a different level? No problem. Discuss a specific topic or challenge. Sure! Talk about anything or nothing specific? Absolutely!

6. Scheduling
I like to plan, so I typically schedule classes a few days in advance, but the ability to schedule on the spur of the moment is incredible. I love that if I’m going to have a free half hour starting in two minutes I can immediately book and take a lesson.

7. The English Fluency of the Teachers
Although I try to spend most of the time speaking Spanish in my classes, the fact that the teachers I’ve worked with speak such good English is a definite plus. Often, it’s just quicker and more efficient to have something explained in one’s native language!

8. Teacher Videos
I absolutely love that I can view the videos and hear the teachers speak in both Spanish and English before I sign up for a class with them. At my level, I need to be able to understand them easily in both languages.

9. Reliability
In my almost 70 hours of classes so far, I’ve never had a teacher sign on more than a minute or two late. I’ve had occasions where a lesson has run a couple of minutes over because the teacher and I were in the middle of discussing something, so it’s incredible that everything is so prompt.

10. Customer Service
I’ve had a few questions since I started with Baselang, and your customer service people have always answered quickly, efficiently, and in a friendly manner. It’s so nice to know that there’s someone to talk to if issues or questions arise.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Just what I needed!

I am loving my Baselang experience! It’s tailored to me and what I’d like to learn, and all at my pace. You spoil me, Baselang! My conversation partners are patient, encouraging, kind, and fun. So far I’ve worked on the Baselang curriculum, read outside materials, discussed various topics that stretched my vocabulary, and just chatted. I can already tell my listening skills have improved tremendously, plus I’m finding myself thinking in Spanish throughout the day. This is just what I needed to take my language skills to the next level.

15 June 2025
Rated 5 out of 5 stars

This is the best language learning…

This is the best language learning system out there. It is not expensive for the quality of education you are receiving. The teachers are very nice and are well educated in teaching Spanish. Overall, I give it five stars.

14 June 2025
Rated 5 out of 5 stars

I love BaseLang

I love BaseLang! It´s a great opportunity to practice Spanish with a diverse group of native speakers. There are a lot of resources, so you can learn on your own, or with a teacher. It´s really helped to be confident in speaking Spanish. I would love to see more interactive videos, but other than that, it´s been great.

17 June 2025
Unprompted review
Rated 4 out of 5 stars

Good customer service

Good customer service. Good availability of teachers. There is a wide variability of the teaching quality and one does have to search for the right match in teachers but BL has good quality resources.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

beat my expectations

it has been and continues to be a great experience. For the price point and convenience it CANNOT be beat. if you are expecting graduate college level teaching then of course you will be disappoint, but if you are expecting professionalism, engaged teachers, and a thorough curriculum, then you will be more than happy with it. I have been using it for a few months now and I have definitely improved. dont kid yourself, it still takes time, and you still need to immerse yourself and interact with spanish speakers and spanish media on your own time, no matter what program you use.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

BaseLang is effective!

Before using BaseLang, I studied Spanish independently for 2 years but experienced little progress. After 2 months in BaseLang, my ability to speak and understand Spanish has improved significantly. The educators, instructional content, support staff, blogs, and additional resources are exceptional and offer an effective approach to learning and speaking Spanish.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

The best way to learn

Learning with a tutor is so much better than using an app, when I have incorrect pronunciations or I have problems sounding out new words. My instructor is very understanding and helps me break down the words so I can say them properly.

6 June 2025
Rated 3 out of 5 stars

Doesn't work for Spanish from Spain

The system is perfect, but its only suitable for latin America. if you want to learn to speak Spanish from Spain it does not work. The classes dont incorporate the conjugations and specific words for Spain. To bad.. because it's a good platform for the rest.

19 May 2025
Unprompted review

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