Barton Watchbands provided a prompt refund when I made an incorrect purchase and ensured quick delivery when I selected and paid for the right product. Their response was kind and reliable. Email r... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve purchased their watch straps before and they’re great quality and have lasted years. Nicely packaged too. My recent order arrived in about a week which is quick considering I’m in the uk. On this... See more
Company replied
I bought watch bands from them. The band themselves are very high quality; especially the leather ones with quick release are beautiful and very easy to install. My order via USPS took something of... See more
Company replied
Initially, I was very disappointed to find my new band didn’t fit my watch and fussed about having to use pins from an older band. The problem? I ordered the wrong size. Joel contacted me after se... See more
Company replied
Company details
Written by the company
Shop hundreds of watch bands for thousands of watches. Leather, Silicone, Nylon, Canvas, Rubber, NATO Style & Quick Release Watch Straps. Many colors, lengths & widths. Exceptional service & guarantee. Common watchband widths including 16mm, 18mm, 20m...
Contact info
141 Payne Street , 75207, Dallas, United States
- (512) 410-8793
- info@BartonWatchBands.com
- www.bartonwatchbands.com
4.4
Excellent
252 reviews
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t wear a Barton wrist strap
I don’t own a Barton watch band but I would like to. All your customers must be skinny little stick figures with wrists the size of #2 pencils . You’re still in business, very well. What happens when a bigger guy with a bigger wrists wants to own a Barton ? SOL I would dare say . I have a Grand Seiko with a 19 mm width and XL wrists . Not one single wrist band with both length and circumference. Good job Barton !
2 May 2026
Unprompted review
Fantastic customer service
Fantastic customer service. Very quick response time, fast and courteous issue resolution. Highly recommend Barton watch straps
15 April 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate the kind words. Our customer service team takes a lot of pride in helping our loyal customers. We are happy to hear that you recognize this. If any questions or concerns pop up, we are here to help! Thank you for supporting Barton Watch Bands. We hope to see you again soon.
Terribly slow take around 6 weeks to…
Terribly slow take around 6 weeks to arrive
Buy it elsewhere
13 April 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for your feedback. We are sorry to hear that it took so long for your order to be delivered. This is extremely rare and should not happen. Orders leave our facility in Dallas, TX within 48 hours. Delivery within the United States typically takes 3-7 days. International orders can take up to 3 weeks. We truly apologize on behalf of our carrier that it took this long to receive your order. Rest assured, we will take the proper actions to prevent a delay like this in the future. Thank you for considering Barton Watch Bands.
Great company ordered the wrong size…
Great company ordered the wrong size bands emailed them and they had the order corrected before it was even shipped. Bands are beautiful and high quality I would highly recommend them to all my family and friends
10 April 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for your positive review. We understand that sizing mistakes will happen from time to time. I am glad to hear that our customer service team was able to edit your order, prior to shipment. Enjoy those new Barton Watch Bands! Thank you for your business.
Don't be fooled by imitators
Don't be fooled by imitators. I've been a customer for longer than I can remember and have yet to be disappointed in their bands. The quality of workmanship and materials is far better than any other I've come across.
Customer service is great as well. I had an issue with a delivery, by no fault of theirs, and they fixed it right away.
7 April 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for your continued support. We take great pride in offering a quality watch band at a competitive price. As you may know, we are a small team that is based in Dallas, TX. We love timepieces and straps. Please keep an eye on our website for new product announcements. From what it sounds like, we will definitely be seeing you again soon!
Great service!
I ordered my band and it arrived quite quickly. Once received, I noticed lug size would not going to work. I contacted Felix who worked with me to the find the correct size. Felix was very easy to work with and very professional. He made very easy handling the request. I highly recommend these guys! The customer service was outstanding.
12 February 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for taking a moment to leave us a review. In a game of millimeters, we understand that exchanges will be needed from time to time. Felix is the man for it! He knows our collection very well and is always happy to help with an exchange. Enjoy your new Barton Watch Band. Thank you for your business.
Phenomenal quality and even better customer service
Ive been using Barton Watch Bands for a good number of years. They hold up phenomenally and fit correct. I have a bit of an odd duck with a 23mm band and they look great on my Citizen. The only thing better than the quality is the customer service. I sent an email on some new bands on Sunday, and by Monday evening I had a call from them (after a few great emails) that they had the band I was looking for and helped me out huge. Anyone reading this, sure you can grab the bands at various online retailers but this is a real place with ACTUAL people who you can speak to. And they are super nice and helpful. I cant reccomend Barton Watch Bands enough and I wouldnt settle for less. Dont cheap out on the thing that holds your expensive timepiece.
9 February 2026
Unprompted review
Reply from Barton Watch Bands
Wow! We appreciate your endorsement. I am thrilled to hear that we were able to supply you with the desired 23mm strap. As we all know, the 23mm size is a tad odd. Our customer service team truly takes pride in their work. We are happy to hear that you clearly noticed that. Thank you for the support over the years. We are here when you need us.
Poor experience with shipping
Poor experience with shipping. Had to pay twice as they dont cover full shipping but charge premium for it.
3 February 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to leave us some feedback. We are sorry to hear about the shipping issue. Please be aware of any duties that may be charged by your home country. These are the responsibility of the customer. That said, if you were charged twice for the basic shipping cost, please reach out to us. We would be happy to resolve this issue in a timely manner. We can be reached at info@bartonwatchbands.com
these are great bands for any type of…
these are great bands for any type of watch! this will be my second order from them.
16 January 2026
Unprompted review
Reply from Barton Watch Bands
Thanks for dropping us a note. We strive to make a quality strap that we can offer our loyal customers at a competitive price. Our straps are designed to work with thousands of watch models. If you ever have a compatibility question, don't hesitate to reach out. Thank you for your business.
I found this company when I was in the market for a new strap
I ordered a strap and had it shipped to Japan. The whole process was incredibly seamless. Very easy to order and pay in yen and tracking the shipping was just so easy. Unfortunately I ordered the wrong size. Despite the fact that this was 100% my mistake, they rectified it at their expense and shipped me a new strap at no cost. They did not have to do this but they gained a customer for life. Thanks specifically to Josh P for making this happen.
12 January 2026
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to leave a review. We are happy to hear that you are pleased with our service. As you know by now, we ship worldwide! We also try to make it easy for our international customers to pay with their local currency. It sounds like we will see you again! Thank you for supporting Barton Watch Bands.
Very beautiful bands and great customer service.
I bought watch bands from them. The band themselves are very high quality; especially the leather ones with quick release are beautiful and very easy to install.
My order via USPS took something of a detour (USPS was likely swamped around Xmas time), and Barton was incredibly helpful in tracking the package and resolving the issue. Highly recommended.
13 January 2026
Unprompted review
Reply from Barton Watch Bands
We are happy to hear that you are a fan of our watch bands. We take a lot of pride in our offerings. Those quick release spring bars sure make it easy to install your new Barton Watch Band to your timepiece. We always here to help if needed. We hope to see you again soon!
I have used Barton watch bands for s…
I have used Barton watch bands for s couple of years now The service is second to none and the support is excellent Even yhough they are located abroad you can be assured that the service and support is genuine and you can be confident in the quality of the products
18 December 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate your support over the years. As you know, we ship our watch bands worldwide! Thank you for trusting us to deliver your order in timely manner. We love our international customers. Our support team is always here if you need us. Thank you for supporting Barton Watch Bands.
Excellent company with great customer…
Excellent company with great customer care , especially josh who’s been amazing
18 December 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for supporting Barton Watch Bands. I am happy to hear that you were pleased with your experience. We take a lot of pride in our customer service. As you may know, we have been in business for nearly ten years. Thanks for the support! We hope to see you again soon.
Watch bands
Their products are amazing best watch bands in the game! They make you stylish yet they are rugged and extremely durable.And their customer service is amazing.
10 December 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for the positive review! We strive to make a quality watch band that we can offer at a competitive price. As you may know, all of our bands come with a 100% customer satisfaction guarantee within the first year of purchase. Thank you for supporting Barton Watch Bands. Keep an eye out for new offerings this upcoming year. Exciting times ahead!
Customer Service is On Point!
The product hasn't arrived yet, but I had an excellent experience with Barton service/customer care before placing my order. Josh went above and beyond when the specific band and buckle combo I wanted was out of stock—he pointed me to the individual pieces and suggested a simple assembly would get me exactly what I was looking for. I didn't tell him I immediately ordered after our conversation, but he caught my order and reimbursed my shipping costs.. Truly outstanding customer service. Highly recommend!
5 December 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to tell us about your experience. Our customer service team truly cares about our loyal customers. We also know how important it is to match the buckle color with the timepiece. Happy to hear that we were able to point you in the correct direction. Let us know if any questions pop up in the future. We are here to help! Thank you for your continued support.
The watch bands are great
The watch bands are great! Easy to put on and remove, making it great to vary the look of my watch. When an error occurred and I received the wrong size of bands, customer service (Joel specifically) could not have been more pleasant and helpful, with the replacement bands quickly en route. Even the follow up was remarkable. The band quality is great and they look beautiful on my watch.
17 November 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to leave a review. We truly appreciate your support. Joel is a great team member! I am happy to hear that you were beyond pleased with our customer service department. As you already know, we take great pride in the quality of our watch bands. Comfortable and durable is the goal. Enjoy those new bands! Thank you for your business.
Awesome customer care/service
Awesome customer care/service from the aftersales support team - Josh & Felix. I live in New Zealand, they made it feel like I was in the next room.
26 November 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for taking the time to leave a review. As you already know, we ship Worldwide! We love our international customers and are always here to support them. Your new leather Barton Watch Band should be delivered soon. We truly appreciate your continued support over the years. We look forward to seeing you again soon.
ordered band sent was mis sized
ordered band sent was mis sized. Customer service responded immediately and corrected by sending correct size. Very professional
25 November 2025
Unprompted review
Reply from Barton Watch Bands
I am happy to hear that our customer service team was able to fix this issue in a timely manner. That said, we apologize for the fulfillment error. This is rare and should not happen. Thank you for your patience and understanding. Enjoy your new Barton Watch Band. We hope to see you again soon!
Basically just awesome
Basically just awesome. First time purchasing from Barton. Very attentive and changed my order on the fly.
Highly recommend
20 November 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for supporting Barton Watch Bands. We are happy to hear that our customer service team was able to edit your order in a timely manner. We are confident that you will enjoy your first Barton Watch Band. The quick release spring bars are a game changer! It is likely that you will want another offering to switch out the band from time to time. It's so easy to do! We will be here when you are ready to add another band to your new collection.
Committed to Quality
Barton has been good to me as a customer for almost 4 years now.
We’ve ordered multiple bands from them for different watches and quality and style is awesome. Highly recommend.
18 November 2025
Unprompted review
Reply from Barton Watch Bands
Thank you for your loyalty and the kind words. As you may know, we have been in business for nearly ten years. We take a lot of pride in our collection of watch bands. Please keep an eye on our official website for new product announcements. We got some exciting stuff planned for the future! Thank you for supporting Barton Watch Bands.
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