Bartlett Private Client Reviews 149

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Made a mistake and put this company down and I would like to apologise for my mistake..this company is brilliant..again my apologies and and review deleted

Rated 5 out of 5 stars

Bartlett made the whole process seamless from start to finish. Their guidance was not only clear and informative but also incredibly reassuring, giving me real peace of mind at every stage. What reall... See more

Rated 4 out of 5 stars

Have never had any problems and when I have needed to claim ,twice in twenty plus years the process has been relatively trouble free. Would recommend and despite not giving top marks, I never do for a... See more

Rated 5 out of 5 stars

I have used Bartlett for our house insurance for almost 40 years, first in London and in the last 18 years in East Surrey. We had two major claims while in London and three minor claims while here. Ba... See more

Company details

  1. Insurance Broker
  2. Financial Planner

Written by the company

Bartlett Private Client's roots go back to 1940 when Bartlett & Co. Bradford's newest and (smallest) insurance broker was established. Today, over eight decades on and with offices in Leeds, London & Manchester, we have become one of the most respected Wealth Managers and Insurance Advisors to Private Clients across the UK. In 2021, we were honoured with the prestigious title of the number one Financial Adviser in the UK by FT Adviser, a part of the Financial Times. And in 2023, we were named as Lloyd’s and London Marker broker of the Year at the British Insurance Awards. The business is proudly managed by the Third Generation of Bartletts, overseeing investments in excess of £300m and insuring assets for over 1,000 clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

149 reviews

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Rated 5 out of 5 stars

Bartlett made the whole process…

Bartlett made the whole process seamless from start to finish. Their guidance was not only clear and informative but also incredibly reassuring, giving me real peace of mind at every stage. What really stood out was the genuine care and professionalism they showed throughout — I never felt like just another client. It’s rare to find a firm that you can completely trust, but with Bartlett I truly feel I’m in safe hands.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Bartlett are always incredibly…

Bartlett are always incredibly supportive of our clients, they ring when they say and find solutions where others aren't able too. I will always recommend them, particularly Rob Sutcliffe and James Spencer who we deal with regularly.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service with added value

James Spencer has always been helpful and attentive with a variety of complicated insurance queries and goes above and beyond to find a suitable solution. He is a pleasure to deal with and I wouldn't hesitate to recommend Bartlett.

22 December 2023
Unprompted review
Rated 3 out of 5 stars

Average service

8 November 2023
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Reply from Bartlett Private Client

Dear Peter, we are very grateful for your feedback. As a business, we are always looking for areas in which we can improve and we certainly aim to deliver beyond a 3 star experience. I can see you have been with us for a very long time so I would welcome a discussion to understand the areas in which we have fallen short on in this instance. I will get in touch with you personally. James, Head of Private Client

Rated 5 out of 5 stars

Dealing with Helen Whitehead was great

Dealing with Helen Whitehead was great. Although I was at the point of leaving Barletts and going to a much cheaper Car Insurance firm, I decided to pay the extra, which was considerable, but this gave me reassurance that if I needed help with car loss/problems, Helen and/or Bartlett would help on the admin side. Barletts have always been helpful. Thank you.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Good renewal help.

In a world of changing markets and increasing premiums Bartletts provide good advice to help my decision making in ample time before renewal.

7 December 2023

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