Barons Property Centre Reviews 76

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

First Attempt with the Barons in MSN,got a house to have rent with them.Specially,the staff Megan and Darren they helped throughout the Journey.Fingers Crossed! Highly Recommended.

Rated 1 out of 5 stars

Stay Away from This Agency They are not organise ,waisting time for people ,I came for viewing but no one showed up ,when I called them they sad that Tenant will showed me apartment unfortunate... See more

Company replied

Rated 2 out of 5 stars

We had to follow up again and again for a response or answers to our questions. When viewing the property, the lady who showed us around did not look very professional and had no details for the prop... See more

Company replied

Rated 5 out of 5 stars

We can not speak highly enough of Barons! We bought a property that Barons were selling and they were absolutely fantastic. Professional, polite and we feel they really went above and beyond keepi... See more

Company replied

Company details

  1. Industrial Real Estate Agency

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3.3

Average

TrustScore 3.5 out of 5

76 reviews

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Rated 1 out of 5 stars

AVOID AVOID AVOID

I regret to say that my experience with Barons Estate Agents in Midsomer Norton has been incredibly disappointing and frustrating. From start to finish, my interaction with this agency has left much to be desired, and I feel compelled to share my experience to caution others considering their services. First and foremost, the level of professionalism demonstrated by the staff at Barons Estate Agents was severely lacking. Communication was consistently poor, with emails and phone calls often going unanswered or ignored for extended periods. It was evident that customer service was not a priority for this agency, as my inquiries and concerns were met with indifference and disregard. In addition to their lacklustre performance, I was deeply disappointed by the overall attitude and demeanour of the staff at Barons Estate Agents. Instead of demonstrating empathy and understanding towards my situation, I was met with rudeness and condescension, making the already stressful process of selling or renting a property even more unpleasant. Overall, my experience with Barons Estate Agents in Midsomer Norton was nothing short of a nightmare. Their unprofessionalism, lack of communication, and dismissive attitude have left me feeling utterly dissatisfied and disillusioned with their services. I would strongly advise anyone considering using this agency to proceed with caution and explore alternative options that prioritize professionalism and customer satisfaction. Please AVOID AVOID.

28 February 2024
Unprompted review
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Reply from Barons Property Centre

Thank you for the review and we welcome your opinion. I am sorry to hear that you were dissatisfied and welcome you to contact the branch as we cannot discuss personal circumstances about transactions online.

Rated 5 out of 5 stars

100 per cent recommend

we dealt with Barons for our sale and purchase. Steve was excellent. He negotiated for us to get good prices and kept us in the loop. He kept the chain going. Would highly recommend. You won’t be disappointed.

13 January 2024
Unprompted review
Rated 1 out of 5 stars

Stay Away from This Agency

Stay Away from This Agency
They are not organise ,waisting time for people ,I came for viewing but no one showed up ,when I called them
they sad that Tenant will showed me apartment
unfortunately he had no clue that I will come ,his babies where cleaning so I see only living room and kitchen
after this to do reference was nightmares they do not have agency who can deal with self employed people ,they waisting my time ,I lost chance to rent few good properties ,they took deposit and never called me ,I always called them, they make me financial loses when they asked transfer money from abroad to show statement with bigger amount after this it was no good ,they do not control situation and do not have decision waist time for customers ,
newer approach Barrons Agency Borehamwood
Ilza

11 January 2022
Unprompted review
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Reply from Barons Property Centre

Dear Ilza Lifshitz you have reviewed the wrong company. We have not had any transactions with you and are not located in Borehamwood Hertfordshire. We'd be grateful if you could please delete this review. Kind Regards The Barons Team.

Rated 1 out of 5 stars

Dire

Dire. Absolutely would not recommend this estate agents to deal with the sale of their property. From the very start communication was terrible. Barely any genuine viewings. And you know things are bad when a stranger knocks on your door and asks to view your house apologetically explaining that they tried to arrange viewings with barons over a 2 week period and nobody ever got back to them!!!! Offish with bitchy undercurrent when I emailed to say we wished to cancel our contract with them and wouldn't release us for a few weeks. From our time with them I could count the viewings on 1 hand. We were inundated with viewings with the new estate agent!!! Abysmal.

25 August 2021
Unprompted review
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Reply from Barons Property Centre

We always take feedback seriously good and bad. However, we are surprised to read this some 6 months after we ended our engagement. We are sorry that , in this instance and during the pandemic, that we were unable to meet your needs. We wish you well with the ongoing viewings and in the sale of your property. Kind Regards The Barons Team.

Rated 2 out of 5 stars

Disorganised & Unprofessional

We had to follow up again and again for a response or answers to our questions. When viewing the property, the lady who showed us around did not look very professional and had no details for the property with her. We wanted to know about the council tax banding / internet providers in that area etc and she did not have a clue! After receiving the application forms and completing them the same day. We had to again chase up to confirm receipt and the next stages. The lady dealing with our application then stated “we will be in contact today if you are successful” - so you are left there (stressing) waiting for a response.
FYI if you are not successful they do not bother to inform you.

14 October 2020
Unprompted review
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Reply from Barons Property Centre

Hi Shannon, thank you for your review. I’m sorry to hear you had such a frustrating experience. We had a large number of applicants for this particular property and the process did take slightly longer than usual, we wish you all the best in your search for a suitable rental property.

Rated 5 out of 5 stars

Excellent Letting Service

Barons have been our letting agent for the past 6 years and we can only praise the way they have vetted new tenants, kept us informed of any issues and promptly collected the rent.
They were always very quick and efficient when changing tenants and very good at ensuring that the property was left clean and tidy on completion of the tenancy.
Darren and his team have always been available to answer any queries and arrange repairs; we would not hesitate to use Barons again in the future.

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellant service

We dealt with Claire, Louise and Christine during the 4 months that Barons were marketing our property. They could not have been more friendly, and also very professional, during this time. We would highly recommend them to our friends and family. Barons is a local Agency and the ladies were very knowledgeable about this area.

9 March 2020
Unprompted review
Rated 5 out of 5 stars

Extremely helpful company!

We have used Barons twice now already and we have not been disappointed. Customer service, communication, efficiency are all carried out to an exceptional standard. The team are always there to help and provide information and they even went above and beyond in order to assist me when our solicitors needed chasing. Will use Barons for any future sales.

30 January 2020
Unprompted review
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Reply from Barons Property Centre

Thank you very much for this lovely review we look forward to working with you again

Rated 5 out of 5 stars

brilliant

Very helpful, efficient, honest, and would recommend them to anyone. brilliant.

24 January 2020
Unprompted review
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Reply from Barons Property Centre

Thank you for taking the time to review. Really appreciate the feedback.

Rated 5 out of 5 stars

My local Barons property centre are…Midsomer Norton.

My local Barons property centre are friendly and helpful, I built up a relationship with the staff and put my trust in them to find me the right home and helped me through the purchase.

20 January 2020
Unprompted review
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Reply from Barons Property Centre

Thank you for taking the time to leave us a review! We are thrilled you are happy with the service provided and wish you the best of luck for the future

Rated 5 out of 5 stars

Thank you to Louise and the team

Barons have been nothing but very pleasant, supportive and informative at every stage throughout our journey with them. Thank you so much to Louise and the team for making us feel at ease. Would definitely recommend to anyone wanting to buy or sell a property.

10 January 2020
Unprompted review
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Reply from Barons Property Centre

Thank you for taking the time to review. Wishing you all the very best.

Rated 5 out of 5 stars

Excellent service

Excellent service. Always responsive very professional

21 December 2019
Unprompted review
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Reply from Barons Property Centre

Thank you for taking the time to respond. So pleased that your experience met our expectations. Wishing you well in the future.

Rated 5 out of 5 stars

Helpful throughout

Claire was so very helpful throughout the process of buying a property with Barons. She was timely and efficient, making contact with the vendors right up until and on the day of completion. Very helpful, thanks :)

19 December 2019
Unprompted review
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Reply from Barons Property Centre

Thank you for a lovely review we hope you are very happy in your new home!

Rated 4 out of 5 stars

Very helpful

Very helpful, made it easy for us as first time buyers

15 December 2019
Unprompted review
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Reply from Barons Property Centre

Thank you we hope you are happy in your new home!

Rated 5 out of 5 stars

Very professional company

Very professional company, excellent service and the advisers always kept you informed of progress. Right from the start when the property was valued, to the presentation of the property on line, to the exchange of contract stage the service was outstanding.
A really good company
Thank you very much

6 December 2019
Unprompted review
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Reply from Barons Property Centre

Many thanks for your kind words and business, we wish you the very best of luck in your new home

Rated 5 out of 5 stars

Honest and professional.

Honest, friendly staff. Excellent customer service, Darren in particular has gone out of his way to help me. Would definitely recommend.

6 November 2019
Unprompted review
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Reply from Barons Property Centre

Many Thanks for your kind review

Rated 5 out of 5 stars

Brilliant and professional service. Highly recommended.

Barons took care of my letting in an extremely professional and thorough manner. I have no issues recommending these guys to anyone. Darren is extremely good at what he does and goes over and above to make sure that your investment is safe.

23 October 2019
Unprompted review
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Reply from Barons Property Centre

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

First Time Buyers

Barons were very helpful from start to finish. They answered any queries we had and were friendly throughout.

18 September 2019
Unprompted review
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Reply from Barons Property Centre

Thank you for taking the time to respond. Lovely review.

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