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2.6
6 reviews
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don't bother paying the next day delivery, you will be disappointed...
even thought there's no problem in getting refunded, you won't get the item when you wanted, can only suggest the order well in advance.
we ordered with a third party supply after, as I had to return two of the 4 items. Much better, much much better, and CHEAPER!!! going direct is always best with this corporate...
I placed an order on 26th April but it has not arrived. I have tried to contact using the tracking details supplied but never get a reply.
I have bought my partner loads of clothes from barbourbymail. Their service has always been first class with prompt delivery and an excellent returns service.
At the end of the day Barbour gets ripped off. A lot. So it seemed sensible to use their preferred web supplier through the link on the Barbour website itself. I chose my jacket (ladies Union Jack international £279) and opted for the free delivery option which said a few more days than standard. Initially I wasn't in a rush and had ordered over the long Easter BH weekend so all that added in was expecting it all to take a good ten days. I later decided to hurry it up and rang to check the progress of my order and to, if possible, pay the extra for express. The chap on the phone was very efficient and friendly and said that although I could pay the extra it wouldn't make any real difference because he could see from the position of my order in the queue it would be with me by the end of this week. I was impressed by that as other companies would have taken the extra regardless. In fact the coat arrived today (Saturday) exactly one week after order and factoring in the BH and any subsequent back long I was very impressed.
The coat is beautiful and came well packaged. The fit is amazing and I have no cause to return it but if I did I imagine that the service would be just as efficient and amenable as I have found it so far. I definitely recommend this site to anyone shopping for Barbour and will definitely be back for any subsequent items....I'm already eyeing up a girls coat for my three year old!
Everything I have ordered from this company has always got there very quickly and in great condition. Great site!
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