Stay away from this shop. Bananafingers used to be my favourite shop, and I've been a loyal customer for many years. After changing owners / moving to Italy, support are completely absent, and it's... See more
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Extremely disappointing experience with Banana Fingers and Spring. Banana Fingers stated that they use UPS as their courier, which gave me confidence in ordering. However, they actually used Spring... See more
Got a brilliant jacket from here that was an absolute bargain ! Arrived really quickly & well packed. Customer service was lovely as well. I fully support smaller shops where & when I can and these... See more
Have never had any problems with Bananafingers, they've always provided impeccable, professional service for all of my various interactions, even when I've had warranty issues with a pair of shoes. I... See more
Company details
Written by the company
BananaFingers is one of the leading UK based rock climbing gear shops. Stocking everything from climbing shoes, chalk, hiking boots, backpacks, clothing and more specialist gear.
Contact info
Unit 8, Whitehall Trading Estate, Gerrish Avenue, BS5 9DF, Bristol, United Kingdom
- 01179551313
- enquiries@bananafingers.co.uk
- www.bananafingers.co.uk
3.4
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really enjoy buying from Bananafingers …
Really enjoy buying from Bananafingers - they always have a good range of items and stock and the free delivery on orders over £60 is nice.
22 November 2017
Unprompted review
Great product - shame about BananaFingers packaging & complaint resolution
Great products good price & arrived on time. Unfortunately BananaFingers damaged one of the items purposely before sending (they wrapped it in sticky tape that left an unacceptable sticky residue all over product once the tape was removed). 4 working days later & I am still waiting for BananaFingers to even reply to my complaint!
22 November 2017
Unprompted review
patagonia down snap t
First time I have used bananafingers wont be my last
I bought a Patagonia snap t down was very good price to other sites
item arrived with in 2 days very well packaged first class service
21 November 2017
Unprompted review
Great shop
Great help and advice. Prompt service - good competitive prices!
21 November 2017
Unprompted review
All good
Asked for some info, got a helpful response. Purchases sent with tracking info, arrived promptly.
21 November 2017
Unprompted review
Prompt service
Prompt service, arrived at the time stated. Goods were securely wrapped and tracking worked well.
20 November 2017
Unprompted review
Good range of products at reasonable
Good range of products at reasonable prices.
Easy to order, goods were well packaged. Good delivery service.
What's not to like?
20 November 2017
Unprompted review
Quality goods received as advertised …
Quality goods received as advertised and in good time. Thank you.
20 November 2017
Unprompted review
Simply the bests out there!
20 November 2017
Unprompted review
Recommended
Never a problem with Banana Fingers, used time and again, always with the same high level of service.
19 November 2017
Unprompted review
Excellent product range and deals
Excellent product range and deals. Delivery was quick.
17 November 2017
Unprompted review
Marmot Pikes Peak Hoody
Your pre-sale and delivery service are great as ever and the product size M and red colour are fantastic and just perfect for me!
Thanks Rob S
17 November 2017
Unprompted review
I love ordering from banana fingers
I love ordering from banana fingers, simple web site and super fast delivery!
17 November 2017
Unprompted review
Great products
Great products, good prices, quick delivery.
Will continue to return
17 November 2017
Unprompted review
Love banana fingers
Love banana fingers - great selection of quality items to choose from and always fast delivery
14 November 2017
Unprompted review
Easy to order from and arrived quick
Easy to order from and arrived quick. Unfortunately did not quite fit but returns process was really simple and stress free.
14 November 2017
Unprompted review
Great range of stock at decent prices
Great range of stock at decent prices. Bought several different sized boots to find best fit and they refunded the ones I returned without any quibble.
13 November 2017
Unprompted review
Good customer service and fast delivery
12 November 2017
Unprompted review
Fab :)
Great team, fast, friendly service. I buy from them all the time. Absolutely recommend.
10 November 2017
Unprompted review
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