Ballicom Reviews 

Excellent service. Promptly suggested the right product.

I have been in the Audio Visual industry for more than 35 years.

I find Ballicom to be fair priced and prompt, I generally book a two day delivery and ballicom generally get it there next day. 5 stars

I have a trade account with many companies and find balicom just as competitive without the trade pricing, they are my go to for Logitech product.

Absolutely first class service. From initial contact, ordering, communication, and delivery. Everything was excellent. Delivery was super fast within 3 days of ordering. Fantastic service!

Ordered an LG monitor (£1,184) on Thursday with paid next-working-day delivery. Contractually due Friday.

What actually happened:

- Friday: "Dispatched" email sent with no tracking number
- Tuesday (after bank holiday weekend): I called twice to chase. Only then was a tracking number provided. It returned no results on the courier's system.
- Was told it "should be live by tomorrow morning"
- Customer service eventually admitted the item doesn't actually ship from their warehouse

In other words, Ballicom is a drop-shipper. They don't hold the stock themselves. The "dispatched" email was sent before the parcel had even been picked by their actual supplier. The next-working-day service I paid £6.64 for was never realistic given their fulfilment model, and selling it that way is misleading.

Five working days after taking my money, the parcel still hadn't been handed to a courier. It only began moving because I chased twice.

Avoid for time-sensitive purchases. The price is good because they cut corners on stock and fulfilment. If you need something to actually arrive when promised, pay more elsewhere (Scan, Box, Overclockers, Amazon direct).

Got exactly what we wanted and also delivery was fast, next day.

Does what it says on the tin

First time I have used Ballicom. I found the level of service prompt, courteous, and professional.

Very happy we received product.

Thank you!

No problem, quick delivery

Precise display of available stock quantity on the website.
Next day delivery of a hard-to-find DELL monitor with zero human intervention.
Even the auto-fill of saved (in google acc) address and contact details in the checkout form worked flawlessly which is a rare find.

Very pleased with the service and both orders. They arrived next day. I will definitely be ordering again. I recommend if you require any IT equipment definitely contact them. Thank you for your prompt responses and quick delivery. The prices were good too!

Found Ballicom while looking to buy a replacement battery for an uninterrupted power supply. It was a good price, not an easy to find item but it arrived very quickly (quicker than they said it would) and was well packaged,
A very good experience all round

Very impressed with how quickly the item was shipped, and also the quality. Thanks!

the ordering and delivery was very detailed with updates from ballicom which was reassuring for the tracking of the items.

The representative I dealt with was Knowledgeable & professional and all the equipment was competitive and delivered on time.

Excellent product reccomended by a friend. Delivery was on time and laptop was excellent when set up.

Good price. Super fast dispatch.

I was a little sceptical as I had not used this company before. I ordered at 16:30 and the goods arrived at 12:45 the next day. I will use them again, very pleased.

Quick delivery even with a free delivery option, perfect product quality, smooth experience with Ballicom.

Really easy and fast to post best items around and at a great price many thanks!