Ballicom Reviews 

Order online from this company and received the incorrect printer. I phoned to report and was told I had to report this online.. WHHHHATT.
reported it online had to create a 'support ticket'...
I couldn't do this as it stated online that I hadn't received my delivery yet, despite having received and signed for it the day before!!

In response, I was asked by the customer service agent to email over images and there was no 'anti-tamper tape' on the box just clear tape. Matter has been passed over to my bank to recover the money.
Will never buy from again!!

2days later managed to raise a 'Support Ticket' then received an email some time later.. was asked to send pictures of the box and part codes so that they could organise a returns code so did so.
then was told by the support team, 'You can't return that now as you have opened the box'!!!! despite there being no 'tamper tape' on the box.

Ended up being told I could return the item with a 20% handling charge (£100).. outrageous!

We were having trouble sourcing a particular SSD and noticed that Ballicom had stock available on their website. Before placing an order, I wanted to double-check availability, so I gave them a call. Ross Webb answered and provided excellent customer service. He checked the live stock levels, was honest about availability, and gave us an accurate lead time. We received both drives exactly when Ross said we would. Throughout the process, he kept us informed with delivery updates and proved to be reliable and professional from start to finish. Ballicom is a dependable supplier, and I cannot recommend them highly enough. Thank you, Ross, and the Ballicom team, for such a positive experience.

Quick to deliver good price, would buy from again

Had the exact monitor I needed in stock and on offer. simple order process and delivered free the next day.

Ordering was simple and easy, item arrived in no time and is working perfectly.
🎶 ‘Who could ask for anything more’ 🎵🎊

The product I bought was not compatible, ballicom refunded me immediately and sent out the correct product in a day.

Unfortunately we still haven't got our goods. The shipping method was Parcel Force, who failed to deliver. We then asked Ballicom to redirect the parcel to a local post office because we could not gain access via the Parcel Force app. It's supposed to be delivered tomorrow but the tracking number is still saying it is a failed delivery. They really need to change their shipping methods. We will be asking for a full refund.
EDIT: Ballicom customer services contacted me and they worked extremely hard to resolve the issue and we received our delivery a couple of days later. I can't fault Ballicom and their customer services. It's unfortunate that the stress and delay caused by external forces let everyone down.

Easy to order, lowest price and delivered very quickly

Great service and price for the product I ordered.I didn't know this store but I will definitely come back here every chance I get.

Amazing service and communication. I was kept informed throughout the process, and the prices were very reasonable. I’d highly recommend shopping with them.

Top professional. Item as described and delivered on time. I hope you have the same after-sales quality of service. Thank you.

I hadn't used Ballicom before, but found them while hunting for the best price on a specific monitor. Given the competitive pricing, I was a bit sceptical at first, but the entire process was faultless. The website was clean to navigate, shipping was surprisingly fast, and the item arrived perfectly packaged and exactly as described. A highly efficient enterprise distributor—I'll definitely be using them again for future hardware upgrades.

Easy to order and it came within a few days

Easy online purchase process.
Fast delivery

Great service and price, despite the courier not delivering on the correct day, (credited for the delivery cost).

Fast delivery, good quality.

Excellent service from Ballicom. The delivery was very quick, and the sales team were knowledgeable, helpful, and professional throughout the process. They provided great advice and made sure I got the right product for my needs. Communication was excellent, and the order arrived promptly as promised. I would definitely recommend Ballicom and will be happy to use them again in the future.

Excellent product and packaging, delivered on time and within the hour window stated. Can't really ask for more.

I bought a Voyager Focus 2 headset from Ballicom as they were offering the best price at the time. Even though I opted for the free delivery service (within 7 days), it arrived the day after I ordered it so very impressive. I've only ordered a few things from them over the years and they've all worked fine so I can't comment on how they handle customer service if things go wrong, but my shopping experience has always been excellent.

Item was delivered safely and on time. Everything i needed was inclusive on the order and it is a great item for those especially who wants to take notes.