Onboarding with Andi and working with Ann was fast, professional and efficient to getting the book published. I am now moving into the audiobook. John
Company replied
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Onboarding with Andi and working with Ann was fast, professional and efficient to getting the book published. I am now moving into the audiobook. John
Company replied
Would give even less, I am shocked that balboa Press publisher has any connection with Hay House publisher !!!! Stilling your work and money, dreadful customer service. The guy sitting in customer ca... See more
Company replied
As a first-time author, I started the publishing process with a lot of enthusiasm and roughly a thousand questions. The Balboa Press team answered every one of them with patience and care, and nev... See more
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It was a horrible experience publishing my book with Balboa Press! The quality of the printed copies are extremely low, the publishing team was very rude and disorganized, yet they demanded extra paym... See more
Company replied
Balboa Press is a self-publishing company specializing in self-help titles that inspire and enlighten readers. We help you publish your self-help book by providing bundles of services called publishing packages. You choose a package and we work with you to fulfill all the services included. At the end of the process, you hold a finished book in your hand and become something brand new: a published author.
1151 W. 2nd St, 47403, Bloomington, United States
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The end product was better than I expected. The printing was done in a very fast time ad I was pleased with this. The finished product was very much to my liking. The people I dealt with were always helpful.
The only downside was the constant pressure to buy and spend more without receiving assurances that these additions would do anything to enhance my project. The staff were always ready to listen to me and make suggestions of alternatives
I noticed today the Balboa press has set up the W-8BEN form only for US authors. This from is set up to force foreign nationals to opt out by agreeing Balboa press to pay the 30% withholding rate. The address field is set up only for US authors and the bank account details are also set up only for US authors. If you are a non US author please stay away from Balboapress. They are a fraud and would need to be investigated.
The staff members were always polite, patient and professional.
I found every consultant to be helpful and informative
I was not always able to speak to a representative, but someone always got back to me via email in a timely manner. I trust this company with great editing. Also, their page design and book cover are excellent. I could not ask for any more with my book cover. With my input, the design team created a beautiful and almost error-free book.
I received my order in time for my book signing.
Thank you to all the team members for helping me making my Creative Work a Reality shared with the World. Looking forward for more mutual cooperation.
James gave me a good price and the books were on my porch in about 10 days. They look great and I am ready for my book signing at our local library.
Thank you. Very happy with all aspects of this purchase.
I found handover between different phases of the process was not well managed. I never knew when to stop contacting one person and go to the next.
I think having one point of contact throughout the process to ask and communicate with would be very helpful.
Also, when one phase ended, but I had no idea what was next so I may have messaged the person previously responsible the reply and response time was greatly increased or msgs went unanswered.
The process could use greater clarity.
When I published my first book with Balboa on Feb. 13th, 2022, everything went smoothly, and it was a pleasant experience. The second book was just published on March 31, 23, the experience was concerning for me because the proof was full of Publisher errors. The book was compressed from 400 pages down to 274 pages. The was no spacing between the paragraphs and there was no page separation between the subjects.
The book looks professional now and something to be proud of to sell. It seemed like I was dealing with new inexperienced people.
I will tell you what made my experience great-surrendering, patience and trusting (that all would go well) and to me, it went more than well. I say this because when I first looked into publishing a book (I hadn’t yet written), with Balboa Press, I looked at the reviews others had left behind and honestly, I was put off. But karma has a way to bring you where you need to be and somehow, due to my economic situation at that moment and the fact that Hay House publishing is associated with Balboa Press, I decided to give it a shot and allow balboa to publish my book once it would be ready. Mind you that, I was a bit skeptical about this decision but, decided to leave it all up to the Universe and trust. I am glad I did, and am very satisfied with the end result.
It’s a long story this was to be a relaunch
My first experience with the original book was also not great.
It took from August 8- til April to relaunch a book of 70 pages
Balboa apparently did not save the original high res full bleed images from the original book. The images were not to have changed so I ordered 100 books only to find when they arrived the images were incorrect
Because Balboa could not find them I had to go back in my archives and provide the images again
I feel like I was over sold and under delivered! I was passed from department to department I was told that Balboa loved my book- the truth? No one there ever read it! I was told I’d have a team and marketing etc and, all I got from marketing was a sales pitch and I paid for press release that never happened .
I had to cancel launch events because the book was wrong.
As of yesterday when I look on Amazon what shows there is not my updated book
I feel that I was treated in a condescending manner by more than one person my phone calls were not returned
It was a deeply disappointing experience
Unfortunately I discovered that I was alone in the process of publishing my book. None to help me, give me perspective on what to expect, how to handle different aspects. They don't communicate next steps or the whole picture. The pitching is full of promises, which won't be delivered in the process (the speech will change and the deals won't come through, and they'll offer all sorts of expensive upgrades to get a decent book). I would not recommend it to anyone. In the end, I did all the work.
Good but I felt there were a lot of hidden additional costs that I was unaware of. Eg, editing, promotional, ect this was not explained when purchasing a package.
The service provided through the production was great
I SELF PUBLISHED FOR NOT A LOT OF MONEY THE MOST IMPORTANT BOOK THAT PEOPL COULD BUY. TRUTHVILLE TESTING BY WALT MES. I TOOK 1 TO MY FAV LIBRARY SO THAT PEOPL COULD READ IT. BUT BALBOA STAFF WERE VERY NICE TO ME. LOVING. I LOVE BEING ASSOCIATED WITH POSITIVE PEOPL LIKE BALBOA.
Resurface from start to finish was excellent, the representative were patient considerate, and compassion to my needs.
My experience with Balboa press was excellent they accommodated me with my choices and editorial and interior exterior reviews my book was edited and published promptly and is now available throughout most book stores and internet thank you Balboa press Nicodemus a fluke Journey by Randy marsing
Five Star Operation, everyone has been great right from the beginning of my first book. Everyone has been helpful, kind, and professional and they feel like friends. I just sent in my sixth book and in a month I will send in my seventh book, thanks to the Balboa Press Team...
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