Back Market - Deutschland Reviews 

As always the prices were great and the service was absolutely impeccable. Back market can only be recommended!

​I am highly satisfied with my purchase. The shipping was prompt, and the device is in excellent condition, consistent with the online description. Most importantly, the battery performance—which was my primary concern—has been outstanding.

The charging cable was not good… and makes Noise !!!! I hope we will not get burned ….

The product was in excellent condition, it works perfectly.

I received my item promptly, it was exactly as described. I have used Back market before and will not hesitate to use it again. It is a good reliable service in my experience.

Good service, excellent appliance.

The product is very good .Thank you

Everything as described, fast delivery and fair price

Phone is in excellent cosmetic condition 😊
But for Excellent condition, battery health should be at least 90%.
Mine arrived with 85%, which is a bit low 😕

Amazing services.

Very good condition and looks like new one. Working also well

Credibility, transparency, speed of completion, most importantly receiving the product with the same specifications mentioned on the site, very satisfactory service for me

Yea it’s good it works

👍👍👍
Thx lots.
Maybe next time again

I strongly do not recommend this company. Their process is misleading, inconsistent, and lacks basic transparency.

I received a clear written confirmation by email promising a specific payout amount and stating that the payment would be processed once I completed the required steps. Based on this explicit promise, I submitted my documents and proceeded in good faith.

Just a few hours later, they changed the story, claiming the device condition justified a lower offer. This directly contradicted their earlier confirmation and felt like a classic bait-and-switch tactic. The explanation provided did not match the real condition of the phone and was conveniently used to justify lowering the price after I had already complied with everything they asked for.

Promising one price, pushing customers to move forward, and then quietly reducing the offer afterwards is neither transparent nor professional. It completely destroys trust.

This experience was frustrating, time-consuming, and dishonest. If you don’t want to waste your time or deal with broken promises and shifting terms, avoid this company.