The BackJoy Company Reviews 931

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've been using their product for my car and working from home. It has changed how I feel and it's so comfortable. It's a game changing product. I'd like to add their customer service is on poin... See more

Rated 5 out of 5 stars

I am a true believer in Backjoy products, and have used them for over 30 years with excellent results. Their quality is impeccable, as they have provided back relief and help with my postures when s... See more

Rated 5 out of 5 stars

I have been using the BackJoy seat for years, primarily in my car. I recently bought another plastic material seat because I feel like it provides better support than the softer seat, which I also use... See more

Rated 5 out of 5 stars

I ordered this because I have been making frequent 2-hour road trips to care for my aging parent and I was suffering from sciatic nerve pain. I'm happy to report that after the last two road trips, I... See more

Company details

  1. Medical Equipment Manufacturer
  2. Cosmetic Products Manufacturer
  3. Furniture Accessories Supplier

Written by the company

We're Transforming Lives through Innovative Seamless Sit-Sleep-Stand Self-Care Solutions for better Back Heath and Posture Control. Improve your posture, improve your life. Our safe and effective solutions relieve back pain and correct posture the natural way. At BackJoyCo (Parented by Original Design Therapeutic Technologies LLC), we harness the power of cutting edge discoveries in the biosciences and fascial biomechanics to deliver non-medical, non-invasive proprietary self-care devices that fit so seamlessly into everyones' activities of daily living. Our devices promote overall wellness and longevity by; * Neutrally aligning the back and neck to relieve pressures torsion and pain * Seamlessly correcting poor posture * Promoting healing sleep * Strengthening balance and movement


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

931 reviews

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Rated 4 out of 5 stars

A lifesaver for spine issues

This back joy is softer, larger and lays flatter than the original one I purchased. It also has the tailbone cutout I needed. I have a tailbone that is broken in 3 pieces that didn’t mend properly. I also have low back and SI joint issues. This allows me to sit for longer periods. If you focus on correct posture while sitting, it works better. My only criticism is that it should be large enough to fit a standard office chair so it doesn’t move around. Shipping was quick.

9 July 2022
Rated 3 out of 5 stars

The item quality was good

The item quality was good; I returned it because it just didn't fit my needs to relieve tailbone pressure. I'll have to keep searching. Ordering, fulfillment, return process all first rate, a good experience from that standpoint.

7 July 2022
Rated 5 out of 5 stars

Great Product. Wish you made an in bed leg support pillow for people sleeping on their back that does the same thing.

i already wrote to describe what happened - when I used it properly - everything "popped" into place and I sat up straighter and felt so much better! I have noticed that as my pelvis tilts correctly and my lower back lumbar sacral area relaxes - that there can be a "stretching time" of less than a minute that sort of hurts - especially if I have been standing and doing things all day (I use a stand up desk most of the time or of course I stand when I cook). And if that is "really past my bed time" or I am worn out and haven't had enough sleep (occasional nightmares - sleep cycles disturbed) - it is not the Backjoy pelvic seat - perhaps that caused the pain - but that I should have been by that time in bed and sleeping.

7 July 2022
Rated 5 out of 5 stars

Backjoy allows me to work all day without bed rest

Back joy was recommended by my physical therapist after months of treatment to get me off bed rest plateaued, leaving me unable to sit up for a full 8-hour work day. Back Joy made a difference I could immediately feel in the clinic, and now at home. I've been able to work sitting upright upright through the entire work day with Back Joy, after more than nine months of complete / partial bed rest after my injury. Plus, I'm able to resume activities after work that had been too painful to enjoy in months.

6 July 2022
Rated 5 out of 5 stars

I was sent an item I didnt order in…

I was sent an item I didnt order in place of one I wanted. Communicated this via email and received a reply quickly. Item has been sent and I can return wrong item or keep. Very satisfying communication. Will continue to deal with Backjoy.

28 June 2022
Rated 5 out of 5 stars

From doubt to excitement

I definitely had my doubts about this posture corrector but turns out that my doubts turned into pure excitement when it helped correct my misaligned hips! My chiropractor even endorsed it!

19 June 2022
Rated 4 out of 5 stars

Does help

Does help. Used it for recent travel to Europe. Only drawback (keeping it from being a 5 star) - not really easy to attach/carry. Tried hooking to backpack but it kinda flops around and gets in the way.

5 June 2022
Rated 4 out of 5 stars

Great item

Comfortable to sit on and helps my posture while keeping pressure off of my tailbone.

3 June 2022
Rated 3 out of 5 stars

Cool products, sent wrong one

Cool products, however, of the two products ordered, one that was sent was the wrong product, which I had to return. They sent a return label but I had to pay for the packaging, which wasn't much but not a smart customer service move.

1 June 2022
The BackJoy Company logo

Reply from The BackJoy Company

We apologize for the shipping error and that our hassle free returns did not meet your expectations. Our customer service team will reach out and reimburse you for any out of pocket expenses. We hope you enjoy your BackJoy products. Thank you, BackJoy Team

Rated 1 out of 5 stars

Has BackJoy quality declined over time?

I have been successfully using BackJoys for 9 years. I first tried a friend's BackJoy while sitting in a seminar all day. Amazed that I had no more pain or stiffness, I became a convert and have remained one. A year ago I bought a new one from an online company in Thailand. A month ago, when I sat on it, it broke! That had never happened before. From the trademark, it looks like a real BackJoy. Since then I have had trouble finding the authentic website to order a new one. After a month of discomfort I am about to buy again, hopefully a sturdy one that lasts at least 5 years like my previous ones!

10 May 2022
Unprompted review
The BackJoy Company logo

Reply from The BackJoy Company

Thank you for your BackJoy review. BackJoy has a limited lifetime warranty that covers any breakage of the product which is very rare if used and kept in normal conditions. If you cannot contact the seller for a replacement, please email our global Customer Service at web@backjoy.com and we will be sure to take care of you. While we do have an authorized partner selling in Thailand and other countries in the region it is important to make sure they are an authorized BackJoy seller, or the product could be counterfeit. While we constantly monitor online marketplaces for counterfeit BackJoy products, but they do exist, illegally using the BackJoy trademark and made from inferior materials that can break. We'd be happy to help evaluate if you unknowingly received a counterfeit, please contact our Customer Service team directly. -Thank you - BackJoy Customer Care Team

Rated 5 out of 5 stars

Huge Relief!

This product is wonderful. I use it in my vehicle for my 30 mile commute to work. It is so comforting, supports my spine, and keeps me from slumping into an unhealthy position. I would totally recommend it for anyone with back pain. It's a huge relief to be pain free in the car!

9 May 2022

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