Backdropsource United Kingdom Reviews 

394
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting their professional appearance, durability, and ease of assembly. Many people also highlight the excellent service, appreciating the helpful team and smooth ordering process. The company consistently delivers orders quickly, often exceeding expectations with fast turnaround times. However, some customers experienced delivery issues, such as items being returned or lost in transit, unexpected delays due to damaged parts, and unforeseen customs charges or lack of clarity on the order's origin.

What people talk about most

Product

Consumers find the product to be of high quality, with many praising the outstanding print quality, vibrant... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products... See more

Service

Customers had positive experiences with service, often describing it as brilliant, excellent, and fantastic.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a banner at short notice but weren’t entirely sure what we wanted. The customer service was excellent—they worked with us through several proofs until we found the perfect design. We paid a... See more

Rated 5 out of 5 stars

Great Company to Work With. Easy to design backdrops with great tech support on quality of images needed for blowing up to 2mx2m. High quality printing and backdrop frame, with a really good c... See more

Rated 5 out of 5 stars

I feel to be very honest with my review after reading some of the others. At first I seemed a bit hesitant to order as I received a number of different emails with different names which put me off sli... See more

Rated 5 out of 5 stars

I had a really good experience ordering with Backdropsource UK. I requested a 2D mockup and was contacted within minutes requesting artwork so they could provide me with a mockup. Unlike other place... See more


Company details

  1. Prints and Signs Store
  2. Digital Printing Service
  3. Exhibition Planner
  4. Screen Printing Shop

Written by the company

Backdropsource is largest seller of Studio Backdrops in USA, UK & Australia. We manufacture pure cotton backdrops with premium quality made specifically for photography. Backdropsource supplies to most Exhibitors the Tension Media Walls, Curved Media Walls, Modular Exhibition Displays, Table Covers, Photobooths and many other customized printed products. We have been printing premium quality eco-friendly fabric at the most lowest price in USA, UK & Australia for around 10 years now. Backdropsource also deals in Business card printing, poster printing, flyers printing, sticker prints, and all Paper Printing products. We also offer FREE Designing OFFER as per your needs. Why choose us? Quality Guaranteed Products Fast Turnaround Guaranteed All Year Round Low Prices Price Match Promise We Guarantee to Match or Beat Any Like For Like Quotation In the unlikely situation that you find a more competitive price, just send through a copy of the quotation or a link to the website and we will either match it or beat it! Contact our team for the best rates customized for your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

394 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(394)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would stay very clear of these guys

I would stay very clear of these guys. Supplying branding materials, more notable for the events sector requires attention to detail, ability to work to details and clear communication. They have none.
I recently submitted artwork for 3 x fabric branded walls and with clear instructions. After a day I chased up if the mock was ready, and this was when I began being sent around. They will answer phone with just a hello, and emails constantly ignoring your request for the mocks but their request to pay. Even though the mock is free. Eventually even with constant back and forth, you'll get told the mock will be ready in 5 minutes, 2 hours later still no mock and when it does get sent it will be wrong because they've only sent one and not the three you requested. VERY POOR BUSINESS, NEEDS WORK ON CUSTOMER SERVICE, DEADLINES AND ARTWORK INSTRUCTIONS.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

BEST COMPANY FOR BANNERS!

they have a great range of products to choose from, there team is very helpful and have assisted me with everything I needed when we was making a double sided hanging banger for a client they are very fast when it comes to getting it made and when it arrived everything was spot on no problems at all, solid products, great turn around time and a very helpful and patient team willing to assist you with any issues or queries you might have

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Fantastic service (used them twice now) and the product is fantastic, really nice quality at a reasonable price. I bought a promo flag and a pull up banner. Once the artwork was approved they arrived at lightning speed. I can definitely highly recommend.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Product was high quality, vibrant colours, fast delivery

The product i ordered arrived quickly.
Was brilliantly printed to high standard, fabulous vibrant colours, exactly what I wanted.
It took a few emails back and forth to get the colour correct on the proof, I couldn't ask for better help, immediate responses etcetera.

I would definitely use them again.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing as usual

Amazing as usual, quick turnaround, good communication throughout the whole process, and most importantly, great quality print 👏🏻🙌🏻💫

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience - would not recommend

I ordered a backdrop and, before it was produced, I raised concerns about whether the image resolution would be sufficient. The company acknowledged the issue and said it would look into it, eventually describing the image as “a bit blurry.”

Unfortunately, the backdrop I received was unusable. The image was not just slightly blurry, but completely unrecognisable, with extremely large, visible pixels.

I contacted the company to raise the issue and gave them a couple of weeks to respond with a reasonable solution. The only option offered was to place a new order with a 7% discount. Given that the company had already raised concerns about image quality, I believe they should have advised against proceeding with the original order rather than accepting payment and later offering a small discount to try again.

Overall, I’m very disappointed with both the product quality and the resolution offered, and I wouldn’t recommend this company based on this experience.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from beginning to…

Excellent experience from beginning to end. Timely replies to queries; reliable proofs and mock-ups; great communication before and after ordering; fast order fulfillment and shipping. All at a price 3.5x lower than our competitive quotes for free-standing conference banners.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

1 star as I am unable to give zero

1 star as I am unable to give zero. Two reasons, worst customer service I have experienced in years. No one calls back despite saying they will (four times) zero apologies for the fact it was over a week late and one parcel went missing. Secondly the quality is extremely poor and cheap. Storage bag it arrived in looks brand new, and box is not damaged, however its that thin, it has already starred in two places before its out of the box, so that isn't going to last at all.

21 January 2026
Unprompted review

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