From my first point of ordering ,the company was very professional and kept me informed every step of the way, including telephone calls and E mails up to the point of delivery which was on time.... See more
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Of course when you buy something as important as a bed, and especially one as important as a care bed, you are anxious that everything is to your requirements with the least fuss. This was thankfully... See more
Exceptional experience from Backcare Beds. I ordered a bed for my 95 year old dad last week & this was delivered today. My dad is very happy with the bed & also the competitive price. I should also... See more
Company replied
From the first an excellent experience. Luke and his Dad were delightful and informative. The bed and mattresses were delivered quickly by Mike who took the time after installation to explain some... See more
Company replied
Company details
- Bed Shop
- Bedroom Furniture Store
- Disability Equipment Supplier
- Furniture Manufacturer
- Medical Equipment Manufacturer
About Back care beds
Written by the company
Back Care Beds - Manufacturers of adjustable beds and adjustable bed mattresses for 37 years.
As an established business, we are dedicated to offering the highest quality beds on the market for a fraction of the price that you may have been quoted by other retailers. By purchasing your bed directly from the manufacturer, you are taking away the fees of a middleman.
Whilst over the years we have grown enormously as a business, we pride ourselves on offering the same personalised service that we started with. We love that this has been recognised and acknowledged throughout our many years of trading.
A division of High & Dry Manufacturing Ltd
Top quality adjustable beds manufactured in the UK
Written by the company
- We guarantee that you'll receive the bed and mattress that is right for you!
- With 37 years of experience we have changed and improved our products along the way to ensure we are selling the best quality beds to our customers.
Free and fast delivery
With Installation to most of the UK
We always try to be as flexible as we can when it comes to timings.
Contact info
Back Care Beds, First Avenue, Batchmere, PO20 7LQ, Chichester, United Kingdom
- 02392984042
- admin@backcarebeds.co.uk
- www.backcarebeds.co.uk
Find your perfect night sleep
5.0
Excellent
413 reviews
Asks customers to review
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Great Experience
Great service and advice through purchase through to installation. Really useful to visit the showroom before deciding. Highly recommend.
16 May 2024
Unprompted review
Reply from Back care beds
We are extremely happy to hear your purchase has had such a positive impact. Thank you for taking the time to leave such a lovely review. Kind regards. The Back Care Beds Team
Great customer service and great bed
Great customer service and great bed
Efficient ordering and the fitter was very professional.
Having tried the bed we ordered for my mother, we have ordered one for ourselves. Worth going to them directly.
16 May 2024
Reply from Back care beds
We are extremely happy to hear your purchase has had such a positive impact. Thank you for taking the time to leave such a lovely review. Kind regards. The Back Care Beds Team
Poor goods
Unfortunately the man who delivered the bed said it was easy to assemble. However it is not and the quality of the bed and materials is very poor for the price especially
14 May 2024
Reply from Back care beds
Good afternoon. We are sorry you feel you had a poor experience. Our beds are extremely easy to put together with a very easy to follow installation guide. All brackets are already fitted so the base simply clips together. However, we do also offer an installation service if you feel this is beneficial.
We use only the highest quality materials in all our products and as we are the manufacturer we are able to offer a considerably lower price than most on the market. We will reach out to you directly to make sure any issues are resolved.
Excellent service
Excellent service - great support given to choose the right specifications. Punctual, polite and kind.
17 May 2024
Reply from Back care beds
Many thanks for your 5 star review. We are pleased to hear you are happy with your purchase. Kind regards, The Back Care Beds Team.
Given welcome advice
Have been in today and can honestly say the staff are fantastic. I ordered the bed I wanted and it will be delivered W/C 28th May. They are built on site and to our specifications.
15 May 2024
Unprompted review
Reply from Back care beds
Thank you for leaving such a lovely review. We go to great lengths to try and offer the best products and service possible and are glad you had such an enjoyable experience. Kind regards. The Back Care Beds Team.
Good bed. Good customer service.
It’s early doors for a review but I don’t want to forget at a later stage so…. My grandparents are very happy with what they’ve seen so far, the bed is of good quality and the delivery man Mike was a good representation of the company, he was great with my Nan and gramp and had good chat. Thank you!
15 May 2024
Reply from Back care beds
Many thanks for your review and feedback. We are pleased you are happy with your purchase and thank you once again for going to the trouble of leaving us such a positive review. Ali, The Back Care Beds Team
Informative and helpful
Company kept me up to date on progress and delivered on tim. Delivery man was very helpful and polite. Explained everything well and I'm so pleased with my bed. Thank you.
9 May 2024
Reply from Back care beds
Many thanks for your Trustpilot review. We hope you will be very happy with your new bed. Kindest regards. The Back Care Beds Team.
Wonderful service a very very helpful…
Wonderful service a very very helpful man my mum was over the moon with the help and kindness of the delivery man
8 May 2024
Reply from Back care beds
Many thanks for your 5 star review. We are pleased to hear you are happy with your purchase. Kind regards, Ali, The Back Care Beds Team.
Bed arrived at stated time frame and…
Bed arrived at stated time frame and was assembled correctly. Your installer was polite and efficient.
30 April 2024
Reply from Back care beds
Thank you for taking the time to review us. We will pass on your compliments to Mike and hope you enjoy your new bed. Kind regards. The Back Care Beds Team.
Great communication re delivery
Great communication re delivery , delivered promptly with lots of helpful advice as i’d chosen self assembly
I have yet to sleep in it but it looks fabulous
18 April 2024
Reply from Back care beds
Many thanks for your Trustpilot review. We hope you will be very happy with your new bed. Kindest regards. The Back Care Beds Team.
This company has an old school caring attitude.
This company has an old school caring approach to customer satisfaction. I can't speak highly enough of them. I paid for the bed to be assemble for my 94 year old mother but I couldn't remove the old bed in time for the delivery, no problem, the driver dismantled the bed and put it in the spare room for us and what a lovely man he was he even hoovered where the old bed had been. The bed is excellent and the electric bed adjustment is smooth and quiet.
17 April 2024
Unprompted review
Reply from Back care beds
Thank you for your feedback and glowing review. We are very pleased you are happy with your purchase and will pass on your compliments. Kind regards. The Back Care Beds Team.
Great Service, Great Bed.
We have had this bed for over a year now and would like to say a big thank you to Back care beds, the service was friendly and informative and the bed has been so comfortable and has helped my wife with getting in and out of bed. The mechanism works perfectly, no problems at all. Thank you so much.
17 April 2024
Reply from Back care beds
Thank you for leaving such a lovely review. We go to great lengths to try and offer the best products and service possible and are glad you had such an enjoyable experience and are happy with your bed. Kind regards. The Back Care Beds Team.
Good quality beds for the money and…
Good quality beds for the money and the person who fitted them was very good.
12 April 2024
Reply from Back care beds
Thank you for taking the time to review us. We will pass on your compliments to Mike and hope you enjoy your new bed. Kind regards. The Back Care Beds Team.
Adnustabe
Very quick delivery from ordering. Excellent customer service
The guy who delivered the bed was very fast and efficiant. Talksd me through all the instructions.
Will definitely recommend them to others
.
10 April 2024
Reply from Back care beds
Thank you for leaving such a lovely review. We go to great lengths to try and offer the best products and service possible and are glad you had such an enjoyable experience and are happy with your bed. Kind regards. The Back Care Beds Team.
5 stars brilliant quality
5 stars. Great professional company who demonstrated brilliant customer service and care from start to end and know their stuff.
Excellent value for money: quality exceptional. My elderly parents were thrilled to bits with the beds and reported they had the best nights sleep in weeks. Mum had no pain.
Thoroughly recommend and would use again.
10 April 2024
Reply from Back care beds
We are extremely happy to hear your purchase has had such a positive impact. Thank you for taking the time to leave such a lovely review. Kind regards. The Back Care Beds Team
Easy to deal with guy who installed it…
Easy to deal with guy who installed it was great and he'd a laugh he was very thorough and quick
5 April 2024
Reply from Back care beds
Thank you for taking the time to review us. We will pass on your compliments to Mike and hope you enjoy your new bed. Kind regards. The Back Care Beds Team.
5 Star - Just brilliant
We bought a waterbed (again) from the sister company High & Dry in Portsmouth. The process, team (John & Luke) are brilliant. And our backs are already on the mend, we wished we never got rid of the last waterbed 8 years ago now.
Brilliant consistent customer service and fair pricing. Highly recommended.
14 March 2024
Unprompted review
Reply from Back care beds
Thank you for leaving such a lovely review. We go to great lengths to try and offer the best products and service possible and are glad you had such an enjoyable experience and are happy with your new waterbed. Kind regards. Ali, The Back Care Beds Team.
Excellent service Mike delivery driver…
Excellent service Mike delivery driver very sociable and helpful easy to build would recommend to everyone bed is ideal
25 March 2024
Reply from Back care beds
Thank you for taking the time to review us. We will pass on your compliments to Mike and hope you enjoy your new bed. Kind regards. The Back Care Beds Team.
What an amazing helpful company !!!
What an amazing helpful company !!!!
We brought a bed from this company for my elderly mother in law .
I would recommend this company to anyone. 1st class service from beginning to end.
Very helpful staff on the telephone .
The delivery driver was outstanding and so helpful .even ran through how to put the bed together .
Thank you 🤩
19 March 2024
Reply from Back care beds
Thank you for taking the time to leave such a great review. We are glad you had such an enjoyable experience. Kind regards. The Back Care Beds Team.
Professional Friendly efficient…
Professional Friendly efficient service. use of controls easy to use, explained clearly by installer. Great service.
19 March 2024
Reply from Back care beds
Thank you for your review. We are glad you had a positive experience and are happy with your purchase. Kind regards. Ali, The Back Care Beds Team.
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