Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
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See what reviewers are saying
The very best! Customer service, knowledge and expertise second to none. I would not dream of going anywhere else!
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
The pushchair we'd ordered needed to be ordered from the manufacturer and was going to be delayed 2 months. Amir at babynest reached out to me via email to let me know. We needed the pushchair quickly... See more
Company replied
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent service and so very helpful…
Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for all of our travel system needs and future car seats. Thanks guys!
The very best
The very best! Customer service, knowledge and expertise second to none. I would not dream of going anywhere else!
Very slow
Order confirmed on 16 June and arrived on 26 June. This was for a visiting toddler and we had to make other arrangements. Not good enough. The delivery tracking information shows that it was not the fault of the courier.
Excellent service
Excellent service particularly in replying so speedily to my questions and so helpful.
Order cancelled - unprofessional
Order paid for, order confirmation received and a day later received an email to say that the order is cancelled due to the promotion code used not being honoured.
Highly unprofessional and a real disappointment after taking time to browse the website before finally choosing an item and paying for it.
Will never use this company again, customers do not come first - beware.
A good purchase
Easy to order. Good price for the Stokke Tripp Trapp cushion that I bought. Prompt delivery time.,
Helpful & efficient
I bought a pram raincover from Baby Nest. The team reached out to confirm delivery timescales, and the product arrived promptly. Great service, even for a small product.
Super reliable and fast delivery
Super reliable and fast delivery. Will order with them again!
Speedy service, great customer service and helpful
Excellent customer service and so helpful and speedy - next day for stroller joolzaer2 plus bumper. Thanks. Will definitely use again and wouldn’t hesitate to recommend.
Amazing service
Called customer service to ask if product in stock, amazing service and very fast delivery time. Will definitely be using them again.
above & beyond
I was looking for a specific product that I needed before Christmas. I rang the store and the staff could not have been more helpful, they went out of their way for me. It was so easy to get in contact with the store through their phone and the chatbot. Would highly recommend.
Helpful lady in the shop installed the…
Helpful lady in the shop installed the baby seat in the car and demonstrated how to use it. Easy online ordering

Reply from Baby Nest
Great product & value
Great product & value!
The only little bug bear I had is that they sent the free gift separately and I wasn’t contacted to say that they wouldn’t be delivered together. And the free item sat in the collection address for so long, it almost got sent back!
But when I contacted them they were prompt & so helpful!
Would 1000% purchase from them again! 😊

Reply from Baby Nest
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