Babla's Jewellers Reviews 1,554

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Watch was delivered quickly but arrived not working. Worked when a new battery was fitted but really should have been checked before being dispatched. Could of returned but needed it quickly

Rated 5 out of 5 stars

I read the online reviews and took my Cartier watch there for repair and service. It was professional and efficient and was well worth the travel to Wembley. Highly recommended.

Rated 5 out of 5 stars

I trust Niral implicitly and will continue to use Bablas with my watch in memory of my Mother. The service is second to none and he is always polite. Fabulous service from a quality busi... See more

Company replied

Rated 5 out of 5 stars

The wrong item was delivered by mistake , one Drama free phone call and Bablas had it sorted free of charge in a couple of days , extremely helpful and as I said no Drama , just an efficient fast and... See more

Company details

  1. Watch Store

Information provided by various external sources

Provide a professional watch repair service on premises, in addition to authorised sales of cK Calvin Klein, Swatch, Casio watches and many more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommend

I read the online reviews and took my Cartier watch there for repair and service. It was professional and efficient and was well worth the travel to Wembley. Highly recommended.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I trust Niral implicitly and will…

I trust Niral implicitly and will continue to
use Bablas with my watch in memory of my Mother. The service is second to none and he is always polite.
Fabulous service from a quality business.

9 April 2026
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind review :)

Rated 5 out of 5 stars

Very helpful

Bought a mechanical cuckoo clock. They were very helpful with pre-purchase information. The clock was sent promptly and received on time in good condition.
I’m happy to recommend them.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Had my Tag Heuer watch repaired May…

Had my Tag Heuer watch repaired May 2023 as it wasn’t working. Quite expensive for a repair as it cost £251.
It had a one year warranty.
Watch bezel came off May 2025
Never had any problems with the bezel before.
When I contacted Bablas about acquiring a new bezel I was told that they had none available which is strange for a watch repair shop. No help at all
Disappointing considering how much I paid and given that I never had a problem with the bezel before.

19 February 2026
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your feedback. I am sorry to hear you are disappointed with the service provided. Any defect in the workmanship would have presented much earlier than 2 years after the initial service was carried out, therefore it is likely the bezel has received some external force for it become detached.

Unfortunately the bezel has been discontinued by the manufacturer therefore we were unable to offer a replacement, which is completely beyond our control. You did request the model reference of your watch which we provided to assist you in searching other non-authorised sources.

If you require any further help from us, please do not hesitate to contact us.

Rated 4 out of 5 stars

Lovely replacement strap

Really pleased with the watch strap I ordered, it’s meant I’ve been able to wear my watch again. It was delivered in good quality protective packaging with all the accompanying screws securely attached. It was easy for timpsons to fit it for me.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

The wrong item was delivered by mistake…

The wrong item was delivered by mistake , one Drama free phone call and Bablas had it sorted free of charge in a couple of days , extremely helpful and as I said no Drama , just an efficient fast and painless resolution . I really must in all honesty say that having dealings with this company was old school , a breath of fresh air , and would most definitely use their services again . 10/10 .

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic as always!

Have used Babla's for many years for my watch battery replacement and servicing. They are always efficient with a good work ethic (very good customer service) I would not trust my watch with anyone else (even though I live in Bournemouth!) The team are totally professional and trustworthy.
Keep up the great work.
Wendy.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Vintage watch.

I sent my precious vintage watch to Babla’s for service and repair. I was kept informed throughout the process and my watch came back to me looking wonderful. I am delighted and couldn’t recommend more highly.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Bought a new steel mesh strap for my…

Bought a new steel mesh strap for my Omega Planet Ocean, came within the specified time but the only problem was the spring bars off my rubber strap were too thick.... called them to explain and they sent me a free set the next day 🥳🥳🥳

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great product... Fantastic service

Ordered at 2pm.....received 11am the following day. Fantastic service! Delighted with the genuine replacement g- shock strap for my work. Purchased in grey/blue colour to refresh the original black strap. Will use Babla's again in the future...highly recommend.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

They go the extra mile

Had a small problem with the service, the store were quick to respond and offer assistance, they resolved the problem and went out of their way to help. They went the extra mile.

7 March 2025
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your feedback. We were glad we were able to resolve your issue :)

Rated 5 out of 5 stars

Excellent customer service & products

Excellent easy to use website, I bought a replacement watch strap for a fossil watch, fantastic customer service, received email updates & it arrived quickly. Highly recommended seller.

14 February 2025
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind feedback.

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