Azzurroassociates Reviews 19

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

19 reviews

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1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I had an extremely distressing…


I had an extremely distressing experience with Azzurro Associates. I was repeatedly contacted regarding an alleged company debt that I strongly dispute and for which I was not provided with satisfactory supporting evidence.

Despite reaching out directly to the directors of New Wave Capital Ltd, the debt owner, Azzurro Associates and Solaris Law (Commercial) Ltd in an attempt to resolve matters constructively, the claim was still pursued relentlessly by Azzurro Associates using their in house law firm Solaris Law Commercial Ltd.

Even after making them aware that I was unwell at the time, the matter was escalated to a trial in court. I found the approach aggressive and lacking in understanding or reasonable engagement and they did not follow the MALG guidelines. I am pleased to say Azzurro Associates lost the claim on all counts.

I would strongly advise others in a similar situation to keep thorough records and seek independent advice through Mel at personalguarantee.co.uk.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Azzurro associates took over a loan…

Azzurro associates took over a loan that a limited company had that I was a Director of. I was less than a 23% shareholder and the investors went bankrupt and left me to deal with it.They failed to invest and the company crashed. I lost absolutely everything, house etc. I have no assets absolutely nothing. My heath has failed with some very serious illnesses and PTSD. The account was purchased by Azzurro who you can’t get to speak with on the phone as I have tried for months. Shire Recoveries were appointed then de appointed then appointed. I am dealing with Kelvin who only cursory reads and responds incorrectly and with no compassion, or humanity and absolutely no understanding. They say I have not sent information I have. This was a business account yet they ask to see my private accounts. I simply can’t take this much longer they absolutely wont talk and state email only. Help Please.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Claire I think its best you actually…

Claire I think its best you actually call your clients who are leaving reviews. We cant reply or get hold of you.. Ive tried but no number. Ive emailed so many times & nooo reply. We all know we can't do anything. If you could call would be amazing & I can finally sleep.

Lisa Foster
07368160946

Ps why is there no telephone number to call?

11 November 2025
Unprompted review
Azzurroassociates logo

Reply from Azzurroassociates

Lisa, sorry you have had difficulty getting in contact with us. You will be called today by the team to follow up on your queries. Thank you for providing your contact details.
Claire

Rated 1 out of 5 stars

EVERYBODY SHOULD REPORT THIS COMPANY

*UPDATE*
Prompted by a reply to this review to reach out and give them the opportunity to resolve this matter. Guess what? They told me the account is closed as it’s been sold and they no longer have any information. This company just get worse and worse. Both Solaris Law and Azzurro associates specialise in deflecting blame onto one another, an absolutely scandal how this GROUP have been allowed to operate in this manner and continue playing hide and seek with the financial regulations and authorities.

*UPDATE*
Just found out this company don’t report to the Financial Ombundsman, so if that doesn’t tell you anything about the ethos I don’t know what does. They work in conjunction with the CSA who guess what!!! Are paid membership buy Azzurro honestly the web of collusion just grows its disgusting how the government allow companies who can impact people’s lives to manipulate the system and cause irreversible damage

IF YOU ARE LOOKING FOR A DEBT MANAGEMENT COMPANY AVOID THIS COMPANY- THEY OPERATE OUTSIDE THE REGULATIONS - THIS COMPANY OPERATE A VERY SOPHISTICATED SCAM PLEASE BEWARE!!!!

I don't think I have ever been compelled to leave a negative review, however, the nature of how this company operates and the damage caused by using their "service" has left me no option.

Unfortunately, we have found to our detriment that this company colludes with several associates in order to create a linear income stream for one another. Azzurro Associates / Solaris Law / Shire Collections all operate under the same group umbrella and all operate outside FCA regulations. What is even more disturbing is that the legal arm of the group (Solaris Law) seemingly are unaware of the laws and regulations that govern them, this is a legal entity!!!! Its unbelievable

When the scam was exposed, Azzurro Associates as well as those who they collude with under the same group umbrella refused refused to adhere to a SAR (Subject Access Request), which, of course, is a further breach of regulations, and then they refuse to engage with the customer, as each of them says the other is the owner of the account.

This company have consistently lied, backtracked and denied culpability for anything whatsoever, flagrantly breaching their trading regulations in order to maintain the scam, seemingly with no one to hold them to account.

SAR Request - NOT PROVIDED

In our time dealing with them, we have asked for statements- NOT PROVIDED

Postal records of paperwork supposedly issued - NOT PROVIDED

This is most definitely the worst experience we have ever experienced, and even now, I find it incredible that they openly refuse to comply with any of the rules or processes that they are supposed to.

I can only hope this review sheds light on their practice and others are spared the experience that we have had. Hopefully now that they have been reported, the way they operate has been exposed and they are finally brought to account.

12 August 2025
Unprompted review
Azzurroassociates logo

Reply from Azzurroassociates

I’m sorry to hear that your experience with Azzurro Associates hasn’t met your expectations. Thank you for sharing your feedback, we’d like to understand more so please contact us at complaints@azzurroassociates.com with your agreement number and we will look into the points you have raised.
Thank you
Claire

Rated 1 out of 5 stars

I’ve only just found out this company…

I’ve only just found out this company have taken over my dept from @solarislaw - funding circle. I’ve been trying to sort this for years now but when I’m in the process of sorting my direct debit to try pay off what I owe it gets passed on? I’ve just chased solarslaw & was told it’s been passed to this company Azzurro?? Had no idea no letter no nothing? Then I get a bailiff letter demanding to pay Azzurro? I’ve emailed this company 4 times now & not one reply? Also no number is provided on their website ? How can I sort? Why are these companies allowed to do this? I want to sort a payment method? how & why is it so complicated? Just painfully mentally disturbing.

Oh I forgot to mention I called high courts & was told Thomas was dealing with my case & to call him to sort a payment arrangement? they gave me a mobile number!! I’m actually in shock I called the number & Thomas wasn’t very professional & I didn’t feel trust to sort any payment method. AlI I could hear was loud base music pumping in the background? lol seriously?

13 August 2025
Unprompted review
Azzurroassociates logo

Reply from Azzurroassociates

Lisa,
I am sorry to hear that you have had a problem. Please get in touch with us at hello@azzurroassociates.com so we can look into this for you.
Thank you
Claire

Rated 1 out of 5 stars

Had enough of the constant letters from…

Had enough of the constant letters from shire recoveries and the threats of court so decided to contact them to explain the situation and offer an affordable repayment plan, shire recoveries replied with an income and expenditure form for personal outgoings nowhere on the form for business outgoings and they also asked for bank statements which I will not be sending them they are working on behalf of this company for this case and I have never heard from Azzuro prior to shire recoveries getting in contact they are very unprofessional too.

Don't seem to be bothered about I'll health or other struggles this country faces they just want to fleece as much as possible from you to get the money as quickly as possible.

Very unprofessional company.

This cannot be used against me as I say this without prejudice.

25 July 2025
Unprompted review
Azzurroassociates logo

Reply from Azzurroassociates

Toni
I am sorry to hear that you have had a problem. Please get in touch with us at hello@azzurroassociates.com so we can look into this for you.
Thank you
Claire

Rated 5 out of 5 stars

Thank you for loan

Thank you for loan, but I have very bad experience at last repayment StepChange sent to them 230 pounds more. I call, sent emails and unfortunately no refund received.
I paid all the loan.

Please check and contact me. Thank you

....

It's 3 weeks since your colleagues have my emails with bank details and no refund. No progress at all !
StepChange make the mistake to transfer you the amount, but your colleagues should make the refund..
I'm really so disappointed. The loan is fully repaid Nov/Dec 2024..

Refund received, thank you!

1 December 2024
Unprompted review
Azzurroassociates logo

Reply from Azzurroassociates

Angel, have you contacted Stepchange directly as they should be able to help? Their phone number is 0800 138 1111.
If you would like Azzurro Associates to look into this further for you please emails us at hello@azzurroassociates.com.
Thank you
Claire

Rated 1 out of 5 stars

SCAMMERS,SENT LETTER SAYING I I OWE…

SCAMMERS,SENT LETTER SAYING I I OWE MONEY TO T5HEM , AND A BALANCE SHEET WITH ME PAYING £100B PER MONTGH OVER THE LAST 1 YEAR , i HAVE NEVER SENT THEM A PENNY ,

20 June 2025
Unprompted review
Azzurroassociates logo

Reply from Azzurroassociates

Dave,
I am sorry to hear that you have had a problem. Please get in touch with us at hello@azzurroassociates.com so we can look into this for you.
Thank you
Claire

Rated 1 out of 5 stars

Don’t let them intimidate you

Don’t let them intimidate you, I kept them hanging for two years, they spent on court fees, they paid lawyers and they sent bunch of low life scum like themselves to my door and they went back empty handed. Don’t let them bully you, let them take you to court and spend even more money. Let them send their low life debt collectors, never open the door, waste their time and their money and these dogs will be closing down when they don’t get paid.
Really happy I messed them about for TWO YEARS and they went empty handed.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Azzuro tried their scam with me

Azzuro through Togglit tried their scam with me, for an alleged 10 year old electricity debt. It was statute-barred anyway because it was so old, but I wrote back and asked for proof of the debt using a Subject Access Request and threatening to report them to the Information Commissioners Office under the Data Protection Act. Eventually they admitted they couldn’t get any proof, no bill or invoice etc. I demanded they remove my data from their records by today (10/08/24), as is my right under the DPA. As they sent me passworded access to my files in their cloud storage, I can check to see when they remove the files. They haven’t yet. From the badly-written emails and the date format on their documents, I got the impression they may be in another country. They certainly aren’t very bright.

10 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam alert working with togglit

This company is working alongside a company called togglit who are sending texts with qr codes in them telling you that you owe money to eon and togglit are asking you to use the qr code link to pay the outstanding balance. I have contacted eon so they are aware of these scammers.

22 April 2024
Unprompted review
Rated 1 out of 5 stars

If the first fraud doesn't take, try again ...

Received letter last week; appeared to be incorrectly addressed as was for the previous occupants company.

Contacted over phone, they noted "this was a mistake" and thanked me for notifying them.

Instead, I received again another letter today for an OLD Company in the processed of being dissolved for which I was a director.

I have seperately contacted the supposed acquired account rights Barclycard, as thouse ACC's were closed out early 2022; indeed the barclycard agent notes they never have heared of Azzuro Associates and would never transfer an account with outstanding balance, and will be escalating this internally at Barclaycard due to use of their copyright in the apparent fraud attempt.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Faceless rogues.

Keep getting texts saying my former Company that I was a Director of owes money. Explained twice I'm no longer a Director but still keep harassing me. The actual Directors called then and asked about what the supposed debt was and was told they can't say what it was originally as they had bought it. Existing Directors said rightfully "dont know you and don't know of any debt" yet they still refuse to confirm and keep hounding me and them. Absolute chances.

11 September 2023
Unprompted review
Rated 1 out of 5 stars

Conmen & Scammers

Conmen & Scammers - what else can you call people accusing you of having a debt that you know nothing about because it does not exist. These creatures have several organisations who chase and harass, threaten and intimidate and to top it off they are super incompetent. Don't be frightened by their threats if you're in my position - they can do nothing because they have the wrong person.

If however you're one of the unfortunates that has a debt and is struggling go and see you local citizens advice service - they can't take money you don't have and payment plan over many years may be the way forward.

Also remember if its a debt of over 6 years it need not be repaid under English law.

Good luck all...

29 June 2023
Unprompted review
Rated 1 out of 5 stars

Vultures

Azzurro Associates is owned by parent company Elliott Management, which describes itself as the fourth biggest hedge fund in the world, with $34Billion under management! They buy defaulted debts and aggressively chase them from people who have nothing, they threaten court action, they do not negotiate with you, they will tare anyone apart to get some cash. They buy the debts for pennies on the pound, most recently from Funding Circle, who offered loans to start ups, some of which failed and couldn't repay. They double the debt with interest and fees and demand the money, no matter the persons personal circumstances or tole on their life and self. They have purposefully bought unregulated personal guarantee debt because the people are not covered by the consumer credit act meaning Azzurro can behave and do what they want to recover the money. I don't know how these people sleep at night, truly vile and disgusting, I wonder how much blood is on your hands and the families you have destroyed in your desperate attempt to add to your billions.

18 June 2023
Unprompted review
Rated 1 out of 5 stars

Fraud Company

This is one of big fraud companies in UK. Without any communication they send court claim letter with penalty charges. They are expert game player to take money from us by nicely threatening. They never provide phone number so that no one can contact them why they sent claim letter without any pre-communication. If you receive any letter from them please inform to the police immediately about their fraudulence activities. They are also doing this fraud business in some other names, please be aware about them. Thanks.

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely unprofessional!

Absolutely unprofessional!
Company purchased the business capital loan from Asto.
As per my contract i wanted to pay the loan earlier to save on the interest.
Over 2 month gone since my first contact attempt, 7 emails and still no reply. No contact details available, no phone number and not answering emails.
The last resort is to contact the FOS what i probably will have to do now!!!

12 January 2022
Unprompted review

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