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Siamo un’azienda italiana presente nel settore della profumeria e della bellezza online da oltre dieci anni. Abbiamo iniziato la nostra attività online sui principali marketplace, successivamente abbiamo creato un nostro e-commerce con un principale obiettivo: offrire ai clienti un’esperienza d’acquisto sempre migliore abbinata a dei prezzi molto competitivi. I nostri clienti ci scelgono per il catalogo vasto e prestigioso sempre in continuo aggiornamento, per l’ottimo rapporto qualità - prezzo, per i prezzi sempre competitivi, e per la nostra disponibilità ed assistenza al cliente. Tutti i prodotti presenti sul sito sono rigorosamente originali e naturalmente nuovi, in perfette condizioni di integrità, sono presenti spesso anche prodotti ormai fuori produzione, praticamente introvabili! Siamo sempre disponibili per qualsiasi informazione o richiesta, sia via mail che al telefono! Il cliente e' sempre informato sugli aggiornamenti dei suoi ordini, dalla partenza fino all'arrivo del prodotto, la vostra soddisfazione e' il nostro miglior risultato! La spedizione e’ sempre gratuita, per qualsiasi importo, con consegna in 48 ore lavorative, ed e’ sempre possibile richiedere, sempre gratuitamente la confezione regalo! In più in ogni spedizione, dove possibile, inseriamo sempre dei campioni omaggio! Che dire di più? Vi aspettiamo!
Viale Aldo Moro Traversa Soccorso 42, 89129, Reggio Calabria, Italy
I had bought several times already and all the products are genuine and at a very good price! Also well packaged and postage is fast! Customer Service is the BEST too, very friendly and very efficient! Any queries are replied to immediately. I highly, highly recommend this online shop! Great job Azzurra Profumi!!! Thank you!!!
Sempre gentili ed efficienti anche sotto Natale!
Original perfume sold to me. Customer service is just on point. They respond as soon as they see your message. I recommend
They shipped from Italy to Germany with no complications and a fair price.
cordiali, sempre disponibili,trattano con premura il cliente.
I ordered a couple of perfumes and they were delivered to me in Greece a few days later, in less than a week's time.
The website is very easy to use, and as a Web Developer I praise its overall look and feel.
I never received my purchase - after 1 month, they still has not come up with any solution. Just reply to me, that their carrier Bartolini, has received the package, and this is all I get from them. It is NOT good enough.
I will now claim my Money back via Paypal.
They have replied my emails, but not with any useful information.
Reply from AzzurraProfumi
Dear Customer, I'm sorry, but does not work as you say ... Do you think that doing the dispute with paypal has solved the problem?
Also paypal must 'wait and see to what extent and' ship ...
We have them always answered, although she says that our assistance and 'poor ... Maybe' cause us to answer even claimed that this week where we were closed for holidays ... I'm sorry, but we could answer only now .. .Also She had already started writing that the package had not arrived by even one week after delivery, and we have shipped as with all other clients, the day you order ...... I remind you that the shipment was leaving from Calabria, to arrive in Denmark and does not arrive in 48 working hours ... If the courier also puts more 'to let us know the situation of the package's' cause they have to wait that causes us to know something of your city shippers' Le ... I also said, we know how to treat shipments working for 10 years, and if courier confirms not to find more 'his expedition we would have made another expedition, or, if it were not piu 'the article you request, redemption, but what we see the euphoria that has had in getting a negative review, is priceless ... however we will continue to follow the practice, like any other customer, and as soon as the courier will give us 'confirmation of what and' success, we will act accordingly ... Sincerely.
Azzurra Profumi
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