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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the superior sound quality and overall build. Many people found the products easy to set up and use, appreciating features like clear displays and convenient controls. The value for money is frequently mentioned, with consumers feeling they received a fantastic product for the price, and the delivery service is often described as quick and efficient. However, some customers also noted occasional issues, such as a radio losing power due to a loose mains lead or a speaker developing a vibration. A few people experienced problems with product compatibility, like a replacement remote control not working, or a radio only receiving one DAB station despite troubleshooting. There were also isolated reports of a radio's battery life being significantly shorter than advertised.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

People report positive experiences with quality, especially regarding sound. Many reviewers praise the... See more

User experience

Reviewers highlight positive aspects of user experience, frequently mentioning the ease of setup and... See more

Value for money

Reviewers mention positive feedback about value for money. Many customers are pleased with the quality and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the rapid and quick delivery... See more

Based on these reviews

Rated 5 out of 5 stars

Purchased this radio for the bathroom and it is perfect. Lovely size that sits neatly on the window ledge. Really easy to set up, scanned for channels and shows in written word what station you are li... See more

Rated 5 out of 5 stars

I was given the Spitalfields 2 DAB/FM Portable for Christmas by my Secret Santa! It's a great portable radio with all the tech spec I need: good quality audio, DAB, FM, radio station presets, Blueto... See more

Rated 5 out of 5 stars

JUST FINISHED TUNING IN A2, ONLY PROBLEM IS, TOO MANY PRESETS 40, WHAT A SUPERB LITTLE RADIO WITH DAD+. I PREVIOUSLY HAD A PURE, BUT THANKS TO THE OWNERS OF ABSOLUTE RADIO, BECAME OBSOLETE BECAUSE O... See more

Rated 5 out of 5 stars

What excellent customer service we have received from Azatom! We have an Azatom Zenith Z4 CD player with DAB+ radio. Unfortunately we had a problem with the hinge on the CD player lid. I emailed Az... See more


Company details

  1. Electronics Manufacturer
  2. Electronics Store
  3. Home Audio Store

Information provided by various external sources

With over 25 years of expertise, We're Advancing Audio Technology one beautifully designed product at a time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service

Quick service, delivered when it said it would be. Neat and well made radio. Easy to understand instructions, in good English. The only thing I would say, is that I struggled to register the product when I received it so had to input 3 days later. Would still recommend.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

This little radio arrived very quickly

This little radio arrived very quickly, well packaged, easy to register for extended warranty, really easy to operate and set up, great sound coming out of it, great price, rechargeable,small and lightweight. I like it!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

This Azatom radio is superb

This Azatom radio is a great sounding,great looking lightweight powerful little job ,ideal for the expectations I had and the use I’d had in mind,coming as it did with its clearly presented user manuel, I’d heartily recommend it to anyone, thank you

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Digital delight

Just received my Azatom D20 multiplex,.Great piece of kit,sounds amazing for the price compared to others I’ve heard.Brilliant reception on dab and fm,Bluetooth streaming spot on,no drop outs.The unit came within 3 days and seems well made and easy to use,would Definately recommend.I ordered direct from Azatom as they were the same price as other retailers.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Initial results

I don’t review any products I purchase until after a years purchase. However, I look on this product favourably so far. It was “easy” to set up. It was also easy to set up the presets as well. The music quality is okay. I’d liked sound quality to be better but I assume the cost factor dictated this. At the price it is it was worth the update.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Just taken delivery of Azatom Pearl…

Just taken delivery of Azatom Pearl P100 radio which is suitable for listening to in the bathroom.
As I am elderly (84) found it fiddly to set Radio 2 (DAB) but somehow managed, purely good luck! Sound is good. Ordered on 25th March and arrived on 27th.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent After-Sales Service

Plenty has been written about how good the build and sound quality of Azatom products are, and all of it is true. I want to mention the after-sales service is equally impressive.

After carelessly damaging the display screen on my Classic V1 Retro Radio, I decided to buy another, as I believed it wouldn't be possible to repair and certainly not cost effectively.

I took a chance and emailed them explaining the problem and received a reply from Simon Taylor (Warehouse & Logistics Manager) the same day telling me it could be repaired and at a price that was certainly worthwhile. I returned the radio, and within two weeks it was back and in full working condition.

I don't mind one bit that I bought a second radio. I have one in the kitchen and the other in my office. They really are great quality.

It's truly refreshing to find a company that will repair its products in a world that finds it easier to simply throw them away.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great radio

A lovely looking modern radio.The sound is really good for the size.Out of the box and listening to my local radio station within minutes.This is my 2nd radio from Azatom and it is a UK firm though the radio is made in China.Overall a very good purchase

25 March 2026
Unprompted review
Rated 3 out of 5 stars

Had problems with compatibility with…

Had problems with compatibility with Panasonic TV, soundbar was replaced but same problem exists possibly older TV although it does have ARC HDMI CEC port. Slow response to phone calls from help line but decided to keep the sounder having found a workaround. Soundbar itself is good in respect of sounds produced and well satisfied with end result.

12 February 2026
Unprompted review

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