Awesome Books Reviews 

33,099
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 10,551 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the exceptional overall quality of service and the smooth, hassle-free ordering process. Consumers frequently praise the wonderful selection of books available on the platform at extremely reasonable and affordable market prices. Many people also appreciate the remarkably swift delivery service, friendly postal support, and the extremely careful packaging that keeps items safe. Though some reviewers were not happy with occasional quality issues concerning book condition, such as worn covers or unexpected marks. A few customers also noted frustrating instances of delayed delivery times, longer shipping periods, unexpected extra charges, or missing parcels entirely.

What people talk about most

Product

Reviewers mention positive satisfaction with the great selection of books available at competitive prices.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Quality

Clients share positive opinions on quality, noting that orders arrive well packed and in excellent condition.... See more

Price

People report positive experiences with price, frequently highlighting very cheap and affordable options... See more

Service

Users describe positive interactions with service, consistently praising the quick, efficient delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I actually bought a book new for a gift but liked so looked on awesome books and purchased the copy. Fabulous condition -so good I could have gifted that copy. Great selection of books would recommend... See more

Company replied

Rated 5 out of 5 stars

Sometimes ordering online, books come in with some damage, not from Awesome Books! My book was packaged with care and came in perfect! This was my first experience purchasing from Awesome Books and it... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of Awesome. I ordered a book just before publication date. It was cheaper than Amazon, it arrived more quickly than estimated. It was well packed and arrived in perfect co... See more

Company replied

Rated 5 out of 5 stars

Not only did Awesome Books have the awesome book I wanted - experimental photographs of William Fox Talbot - ‘The Forms of Nameless Things’ by Geoffrey Batchen, they had it at the very best price, t... See more

Company replied


Company details

  1. Book Store
  2. also in
  3. Rare Book Store
  4. Used Book Store

Written by the company

Awesome Books was born from a love for books: to not see books thrown away when they can still be read and their stories shared. As a global retailer, we offer millions of books, both used and new, at great prices. You can choose to buy a new book or a second-hand one for even better value. Our online bookshop has a wide selection of books from different genres and authors, so you can easily find your new favourite read. We believe in the power of books to offer an escape, teach us new things, and inspire our imagination. When you buy a book from us, we donate a book to someone in need. Join us in our love for books and help spread the joy of reading to others.

We live for our customers...

Hassle free shopping

Our mission is to make buying from us a great experience and totally risk free. If you are not happy with your purchase for any reason, simply drop us an email at cs@awesomebooks.com and we will resolve your issue to your satisfaction. If you want to return an item for any reason, you are free to do so within 30 days of purchase. Simple as that!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.7

All reviews

(33,099)

10,350 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's so easy to find a book your…

It's so easy to find a book your looking for and order. Response is quick and well packed for delivery and at a good price. There really isn't anything not to like

6 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Bradley,

Thank you for your fantastic feedback! We are delighted to hear that you had such a seamless experience searching for and ordering your items. It is wonderful to know that our quick dispatch, secure packaging, and competitive pricing met all your expectations.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Fast delivery and good selection of…

Fast delivery and good selection of books

9 June 2026
Awesome Books logo

Reply from Awesome Books

Dear Sheila,

Thank you for your wonderful feedback! We are so pleased to hear that your order arrived promptly and that you enjoyed browsing our wide variety of titles. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 3 out of 5 stars

First order unfortunately sent to right…

First order unfortunately sent to right name but wrong postcode.
However you refunded the money and I was able to re-order the books that arrived quickly in good condition

12 September 2026
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Reply from Awesome Books

Dear

Thank you for your message, and please accept our sincere apologies for the inconvenience caused and for your recent experience with us.

We have already sent you an email regarding this matter. Could you please check?

Once you have reviewed it, please feel free to reply and we will be more than happy to assist you further and ensure this is resolved for you as quickly as possible.

Please feel free to reach out to us at cs@awesomebooks.com, and we’ll be happy to assist you.

We are very sorry again for the inconvenience caused and appreciate your patience.

Sincerely,

The AwesomeBooks Team

Rated 5 out of 5 stars

very prompt service and great pric

very prompt service and great price

11 September 2026
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Reply from Awesome Books

Dear Graham,

Thank you for your wonderful feedback! We are delighted to hear that you were pleased with our fast turnaround times and affordable pricing. We truly appreciate your support and look forward to serving you again soon!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great book

Great book - I have had one for many years and it was a firm favourite. Unfortunately it was "lost" in a house move.
I was more than delighted to see you advertise one.
Thank you so very much, I'm now cooking all of my families favourite dishes again

5 September 2026
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Reply from Awesome Books

Dear Jean,

Thank you for your wonderful review! We are so happy to hear that you were able to replace your beloved cookbook and start making all of your family's treasured meals once again. It brings us so much joy to know we could help reunite you with such a special favorite.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great selection of secondhand books on…

Great selection of secondhand books on all subjects. Quick despatch and delivery. All books I received were in very good condition

29 April 2026
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Reply from Awesome Books

Dear Janet,

Thank you for your fantastic feedback! We are delighted to hear that you enjoyed our wide range of pre-loved titles, as well as the prompt dispatch and great condition of your items. Your support means a lot to us!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Books always arrive quickly and in…

Books always arrive quickly and in really good condition

12 September 2026
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Reply from Awesome Books

Dear Mrs Vinter,

Thank you for your wonderful feedback! We are so pleased to hear that your orders consistently reach you fast and in great shape. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Beautiful condition and excellent price

The book was in beautiful condition - an excellent price for a hardback! As always, quick delivery and excellent service. Thank you.

11 September 2026
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Reply from Awesome Books

Dear Margaret,

Thank you for your fantastic feedback! We are delighted to hear that you were pleased with the condition of your hardback and the value for money. It is wonderful to know that our quick delivery and service met your expectations.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great service and great prices.

I saw some books on their website and ordered those I was interested in. Some were new and some were second-hand. The prices were good (the pre-owned books were excellent prices!) and they were all sent via Royal Mail. They therefore arrived promptly and in perfect condition as the packaging was good. The pre-owned books are in great condition so I'm very satisfied with my purchases.

12 September 2026
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Reply from Awesome Books

Dear Nick,

Thank you so much for the fantastic feedback! We are thrilled to hear that you were pleased with the great value of your order, especially the quality of the pre-owned titles. It is wonderful to know that everything was securely packaged, dispatched quickly, and reached you in ideal condition. We truly appreciate your support and look forward to helping you find your next great read soon!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great service 👏

Sceptical at first, but no nothing to worry about at all. From order to delivery everything was great 👍
Price and condition no. Complaints will order again..
Thanks

12 September 2026
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Reply from Awesome Books

Dear Gary,

Thank you for your fantastic feedback. It is wonderful to hear that your initial hesitation was quickly put to ease and that the entire process went so smoothly. We are thrilled that you were pleased with the pricing and the condition of your item, and we look forward to welcoming you back for another great experience in the future.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Check out awesome before you purchase books elsewhere

I actually bought a book new for a gift but liked so looked on awesome books and purchased the copy. Fabulous condition -so good I could have gifted that copy. Great selection of books would recommend anyone to try at awesome books first. Fast delivery without loads of excess packaging. Great prices and books in great condition.

12 September 2026
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Reply from Awesome Books

Dear Rachel,

Thank you for your fantastic review! We are so pleased to hear that you were impressed by the excellent condition of your purchase and that you appreciated our great selection and affordable prices. It is also wonderful to know that our eco-friendly packaging and speedy delivery made such a positive impression. We truly appreciate your kind recommendation and look forward to helping you find your next great read.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Happy with my experience as a regular customer. No complaints.

27 July 2026
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Reply from Awesome Books

Dear Matthew,

Thank you so much for your wonderful feedback! We are truly delighted to hear that you consistently receive fantastic support and continue to enjoy your shopping experiences with us as a returning customer.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Book arrived promptly

Book arrived promptly, as advised.
Book in good condition.
Reasonably priced

12 September 2026
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Reply from Awesome Books

Dear Mick,

Thank you for your wonderful feedback! We are delighted to hear that your order arrived promptly, at a great price, and that the book was in good condition. We truly appreciate your support and hope you enjoy reading your new book!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

prompt and good prices.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jenny,

We appreciate your positive feedback and are glad you enjoyed our fast service and fair rates.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

I absolutely love this book store .

I absolutely love this book store .
They have every book I could ever dream of and they are wonderfully priced .

12 September 2026
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Reply from Awesome Books

Dear Tara O'Reilly,

Thank you for your fantastic feedback! We are so delighted to hear that you love our bookstore and that you are able to find all the books you dream of reading at wonderful prices. We truly appreciate your support and look forward to helping you build your library again soon!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Everything delivered on time with books…

Everything delivered on time with books in the correct condition

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Tony,

Thank you for your kind feedback! We are so pleased to hear that your order arrived promptly and that your books were in the expected condition. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Exactly as described and delivered on time

I purchased books from Awesome Books, they were exactly as described and were packed well and delivered on time. I would definitely recommend them. Thank you

29 May 2026
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Reply from Awesome Books

Dear Victoria,

Thank you for your wonderful feedback! We are so pleased to hear that your order arrived safely, on schedule, and matched the condition you expected. We truly appreciate your kind recommendation and support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Helpful

Helpful, efficient and quick

12 September 2026
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Reply from Awesome Books

Dear Mrs B. Pilgrim,

Thank you for your lovely review! We are delighted to hear that you found our team prompt, supportive, and effective. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Service review

A excellent service at a fair price

11 September 2026
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Reply from Awesome Books

Dear Bill,

Thank you for your wonderful feedback! We are delighted to hear that you experienced excellent service and were pleased with our fair pricing. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Simple

Simple. Easy. Great price for a good book by an inspiring author.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Kim,

Thank you for the fantastic five-star review! We are delighted to hear that you enjoyed a smooth ordering experience, great value, and an uplifting read. We truly appreciate your support and hope you enjoy the book!

Kind Regards,
The AwesomeBooks Team

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