Awesome Books Reviews 

33,076
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 10,551 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention the exceptional overall quality of service and the smooth, hassle-free ordering process. Consumers frequently praise the wonderful selection of books available on the platform at extremely reasonable and affordable market prices. Many people also appreciate the remarkably swift delivery service, friendly postal support, and the extremely careful packaging that keeps items safe. Though some reviewers were not happy with occasional quality issues concerning book condition, such as worn covers or unexpected marks. A few customers also noted frustrating instances of delayed delivery times, longer shipping periods, unexpected extra charges, or missing parcels entirely.

What people talk about most

Product

Reviewers mention positive satisfaction with the great selection of books available at competitive prices.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Quality

Clients share positive opinions on quality, noting that orders arrive well packed and in excellent condition.... See more

Price

People report positive experiences with price, frequently highlighting very cheap and affordable options... See more

Service

Users describe positive interactions with service, consistently praising the quick, efficient delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I actually bought a book new for a gift but liked so looked on awesome books and purchased the copy. Fabulous condition -so good I could have gifted that copy. Great selection of books would recommend... See more

Company replied

Rated 5 out of 5 stars

Sometimes ordering online, books come in with some damage, not from Awesome Books! My book was packaged with care and came in perfect! This was my first experience purchasing from Awesome Books and it... See more

Company replied

Rated 5 out of 5 stars

This was my first experience of Awesome. I ordered a book just before publication date. It was cheaper than Amazon, it arrived more quickly than estimated. It was well packed and arrived in perfect co... See more

Company replied

Rated 5 out of 5 stars

Not only did Awesome Books have the awesome book I wanted - experimental photographs of William Fox Talbot - ‘The Forms of Nameless Things’ by Geoffrey Batchen, they had it at the very best price, t... See more

Company replied


Company details

  1. Book Store
  2. also in
  3. Rare Book Store
  4. Used Book Store

Written by the company

Awesome Books was born from a love for books: to not see books thrown away when they can still be read and their stories shared. As a global retailer, we offer millions of books, both used and new, at great prices. You can choose to buy a new book or a second-hand one for even better value. Our online bookshop has a wide selection of books from different genres and authors, so you can easily find your new favourite read. We believe in the power of books to offer an escape, teach us new things, and inspire our imagination. When you buy a book from us, we donate a book to someone in need. Join us in our love for books and help spread the joy of reading to others.

We live for our customers...

Hassle free shopping

Our mission is to make buying from us a great experience and totally risk free. If you are not happy with your purchase for any reason, simply drop us an email at cs@awesomebooks.com and we will resolve your issue to your satisfaction. If you want to return an item for any reason, you are free to do so within 30 days of purchase. Simple as that!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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4.7

All reviews

(33,076)

10,350 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Positive five stars

Products are cheap and exactly what's been promised, they all so arrive on time.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Toni,

Thank you for your fantastic feedback! We are delighted to hear that you enjoyed our affordable prices, accurate item descriptions, and prompt delivery. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great books at great prices

Great books at great prices. Postage is quick and efficient. I can add to my library without going broke.

14 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jenny,

Thank you for your fantastic feedback! We are delighted to hear that you are enjoying our affordable prices and quick shipping. It is wonderful to know we can help you build your home collection without breaking the bank.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Very prompt delivery.

Very prompt delivery.
Easy to order.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear JANE,

Thank you for your wonderful feedback! We are delighted to hear that you experienced a smooth purchasing process and that your items arrived so quickly. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Speedy delivery.…

Speedy delivery.Condition of books exactly as described. To be reccommended.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Michael,

Thank you for your fantastic feedback! We are delighted to hear that your items arrived quickly and that their condition met your expectations. Your recommendation means a lot to us, and we truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Good value

Good value, good quality books, swift delivery.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Jane,

Thank you for your wonderful feedback! We are so pleased to hear that you were happy with the great value, high quality of your items, and the swift service. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 3 out of 5 stars

Reasonably priced

Orders take a while to arrive and aren’t always packed very well - which isn’t great when my son is insistent on his books needing to be perfect in order for him to read them 😂
But they are good value for money compared to other stockists.

12 June 2026
Awesome Books logo

Reply from Awesome Books

Dear Nia

Thank you for your message, and please accept our sincere apologies for the inconvenience caused and for your recent experience with us.

We have already sent you an email regarding this matter. Could you please check?

Once you have reviewed it, please feel free to reply and we will be more than happy to assist you further and ensure this is resolved for you as quickly as possible.

Please feel free to reach out to us at cs@awesomebooks.com, and we’ll be happy to assist you.

We are very sorry again for the inconvenience caused and appreciate your patience.

Sincerely,

The AwesomeBooks Team

Rated 5 out of 5 stars

Books arrived quickly & were well…

Books arrived quickly & were well packaged.

12 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Felicity,

Thank you for your wonderful feedback! We are so pleased to hear that your items reached you so fast and were carefully packed for their journey. We truly appreciate your support.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great price and condition of second…

Great price and condition of second hand books🌞

11 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Tatiana,

Thank you for your fantastic feedback! We are so pleased to hear that you were happy with the great value and excellent quality of our pre-loved titles. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

I have ordered several books from…

I have ordered several books from Awesome Books, all of them have been : in excellent condition, well packaged and well worth the money.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Mark,

Thank you for your fantastic review! We are so pleased to hear that your orders have consistently arrived in excellent condition, securely packaged, and offering great value. We truly appreciate your continued support and look forward to sending you many more great reads in the future!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

The book arrived very quickly

The book arrived very quickly, even thought I did not put my house number on the email, well done to the postman at Royal Mail too.
Thank you.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Mrs Briggs,

Thank you for the lovely five-star review! We are so pleased to hear that your parcel reached you so quickly despite the missing street details, and we certainly agree that the local carrier did a fantastic job getting it safely to your door. We truly appreciate your support and hope you enjoy your new read!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Fast Smooth Service

Smooth ordering process, efficient delivery, price good.

Only negative is the disproportionate additional EU charge for delivery from UK into Europe, even though value was very low. But thats the EU to blame not Awesome Books.

15 September 2026
Unprompted review
Awesome Books logo

Reply from Awesome Books

Dear John,

Thank you for sharing your feedback with us. We're glad you enjoyed your experience with our ordering process, quick dispatch, and competitive pricing. We appreciate your high rating and completely understand your frustration regarding the additional international delivery fees applied to smaller orders crossing the border. While these extra customs charges are outside our control, we recognize how they affect overall costs, and we truly value your thoughtful understanding.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Books in very good condition Very fast…

Books in very good condition Very fast delivery Another good experience with you Would highly recommend you

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Kathleen,

Thank you for your fantastic feedback! We are delighted to hear that your items arrived so quickly and in great condition, and we truly appreciate your continued support and high recommendation.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Excellent swrvice and super fast…

Excellent service and super fast delivery..

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Amjad,

Thank you for your wonderful feedback! We are delighted to hear that you experienced excellent service and that your order arrived so quickly. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Good experience

Good, clean, 2nd hand books at a reasonable price. Delivered promptly.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Roy,

Thank you for your wonderful feedback! We are delighted to hear that you were pleased with the great condition of your pre-owned item, the reasonable pricing, and the prompt delivery. We truly appreciate your support and hope you enjoy your reading!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Order received promptly.

Order received promptly.
Very well packed.
Very pleased.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Rodney,

Thank you for your wonderful feedback! We are so pleased to hear that your item arrived quickly, was carefully packaged, and that you are happy with your purchase. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great book

Great book! Within a few days in my hands 👍🏻

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Denise,

Thank you so much for your fantastic review! We are delighted to hear that you love your new read and that it arrived at your doorstep so quickly. We truly appreciate your support and hope you enjoy every page!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Good price

Good price, quick free delivery

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Simone,

Thank you for your kind feedback! We are delighted to hear that you were pleased with our affordable pricing and prompt, complimentary shipping. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Great products and delivery comes super…

Great products and delivery comes super quick

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Donna,

Thank you for your wonderful feedback! We are delighted to hear that you were pleased with the quality of your items and how quickly your order arrived. We truly appreciate your support!

Kind Regards,
The AwesomeBooks Team

Rated 4 out of 5 stars

Prompt service and books were well…

Prompt service and books were well packaged with no plastic. However, two of the books were not in great shape. One was a battered school library book. Your quality control is usually better than this.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear Liza,

Thank you for your review and for appreciating our fast dispatch and eco-friendly packaging. We are very sorry that the condition of two of your items fell short of the high standards you usually experience from us. Receiving an overly worn copy is understandable disappointment, and your feedback regarding our quality checks has been shared with our team to help us improve moving forward.

Kind Regards,
The AwesomeBooks Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the book was like new no marks. 1st class condition 👏. Unbelievable price very cheap.

13 September 2026
Awesome Books logo

Reply from Awesome Books

Dear David,

Thank you for your wonderful feedback! We are delighted to hear that your order arrived so quickly, that the item was in flawless condition, and that you enjoyed such a great price. We truly appreciate your kind review!

Kind Regards,
The AwesomeBooks Team

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